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Added 9 mins ago
TT
Treasury Lead
TransCanada Turbines
Airdrie, AB
- Full-time
The Treasury Lead is responsible for leading the Company's treasury function in a multi-entity, multi-currency environment. This role oversees daily cash management, liquidity planning,…
Added 9 mins ago
Associate Product Manager
Fleetworthy
Edmonton, AB
Lead the product journey. Communicate a vision, strategy, roadmap, and releases aligned to business outcomes. Drive the product lifecycle from ideation, problem validation, solution…
Added 9 mins ago
A
Head of Marketing
AbbVie
Markham, ON
- Full-time
The Head of Marketing will lead the marketing department and a cross functional matrix team to drive strategy, operational excellence and brand success. This is a senior level position…
Added 9 mins ago
CF
Talent & Organizational Development Specialist
Cadillac Fairview
Toronto, ON
- Full-time
Lead and/or collaborate on design and continuous improvement of learning and talent programs, including the thoughtful application of AI technologies to enhance program efficiencies,…
Added 9 mins ago
HS
Communication and Storytelling Coordinator
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- Full-time
Identify communications, media, award, speaking and community opportunities and bring them forward to the appropriate lead.
Added 9 mins ago
Account Director
Zulu Alpha Kilo
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Proactively lead annual planning processes, SOW, and resource allocations
Added 9 mins ago
CP
Regional Marketing Specialist
Colliers Project Leaders
Toronto, ON · Greater Toronto Area, ON
- $65,000 to $75,000 CAD / year
- Full-time
…position is your opportunity to work on a variety of demand and lead generation activities that help us achieve our business…
Added 9 mins ago
Accreditation Lead, Integrated Care Solutions
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Mississauga, ON
The Accreditation Lead, Integrated Care Solutions (ICS), provides end-to-end leadership for accreditation preparedness, sustainment and continuous readiness across Transitional Care Units…
Added 9 mins ago
SD
Consultant Pharmacist - Full Time - Hamilton & Niagara regions
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Lead and/or participate in clinical initiatives at homes such prescribing, falls committees and other such activities that provide value for the resident and client
Added 20 mins ago
Clerk 4
Various Departments
Winnipeg, MB
…Adjudicator (Department of Families); Training and Certification Team Lead (Department of Education & Early Childhood Learning); and Child Care Subsidy Advisor (Department of Education &…
Added 24 mins ago
BI
Product Owner
BURGEON IT SERVICES
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- Contract
An experienced Software Development Manager/Product Owner to lead the development and delivery of scalable, customer-centric solutions in an Agile environment.
Added 24 mins ago
EC
Principal Security Engineer
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Canada
- Full-time
Take a lead role in protecting our data: how it is classified, stored, accessed, encrypted, backed up, and recovered.
Added 24 mins ago
EL
Cloud Operations Lead
Empire Life
ON · Ontario, Canada
- Full-time
Empire Life is looking to hire a Cloud Operations Lead to join our IT Services team! We are actively seeking candidates to fill a current, open position.
Added 24 mins ago
RH
Director Finance (Contract, Non-Profit)
Robert Half
Toronto, ON
- $50 to $60 USD / hour
- Contract
Lead the budgeting, forecasting, and financial planning processes across the organization.
Added 24 mins ago
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Privacy Specialist
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Toronto, ON
- Contract
Lead and conducted assessments involving personal health information involving third party solutions (e.g. private sector or non-profit application solutions) and/or service integration…
Added 24 mins ago
K
Project Manager – AutoStore Solutions (French & English)
Kardex
Canada
- Full-time
We are seeking a Bilingual (French & English) Project Manager in Canada to lead construction, engineering, warehouse, automation, and intralogistics projects from project kickoff through…
Added 24 mins ago
CM
Operations Supervisor
Carter Murray
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- $90,000 to $105,000 CAD / year
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We are seeking a driven Operations Supervisor to oversee shop floor activities and lead one or more operational departments. This role is critical in ensuring that production requirements…
Added 24 mins ago
VL
Inside Sales Representative- East Canada
Viega LLC
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- Full-time
Develop and cultivate new sales opportunities by effectively managing leads through various channels, including lead follow-up, outbound calls, and emails.
Added 24 mins ago
A
Lead Architect
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Toronto, ON
- Contract
Developing and preparing full contract documentation, acting as design lead where assigned;
Added 24 mins ago
IR
Financial Planning and Analysis Manager
Imagine Recruitment & Advisory
Ottawa, ON · Greater Ottawa Metropolitan Area
- $115,000 to $125,000 CAD / year
- Full-time
Lead the annual budgeting, forecasting, and financial reporting processes across multiple business areas.
Added 24 mins ago
KL
Recruitment Partner
Kawartha Lakes
Kawartha Lakes, ON
- Temporary
Lead full-cycle recruitment: Partner with hiring managers to coordinate recruitment activities, from developing job postings and sourcing candidates through screening, assessments,…
Added 24 mins ago
ED
Senior Business Analyst, Financial Crimes / Know Your Customer (FCKYC) - EN 771
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- $96,557 to $128,743 CAD / year
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Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Added 24 mins ago
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Technical Product Owner
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Lead PrepMe adoption as an accelerant for internal Proactive Risk Assessments and mock exams.
Added 24 mins ago
RC
Strategic Client Executive - Healthcare
Ricoh Canada Inc.
Toronto, ON
- $115,000 to $125,000 CAD / year
- Full-time
Lead business planning process in partnership with the client with a specific focus on account level planning.
Added 24 mins ago
RH
Controller
Robert Half
Stratford, ON
- $115,000 to $135,000 CAD / year
- Full-time
Our client is a well-established and growing manufacturing organization seeking a hands-on Controller to lead accounting and finance operations. This role will serve as a key business…

POP MART

Retail Assistant Manager - Scarborough Town

Toronto, ON, Canada
Scarborough Town, Canada

The hourly pay range for this position is $20.95-$25.95 per hour. · Full-time

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Job details

Pay: The hourly pay range for this position is $20.95-$25.95 per hour.
Job type: Full-time
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Oct 15, 2026

Original job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Position: Retail Assistant Manager

Location: Scarborough Town

Department: Retail

Hourly: $20.95 - $25.95

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:SalesConversionUnits Per Transaction (UPT)Average Transaction Value (ATV)Payroll productivityInventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $20.95-$25.95 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

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More about this job

Responsibilities

The Assistant Store Manager will lead daily store operations, drive sales performance, and ensure an exceptional customer experience. They are responsible for coaching team members, managing inventory, and maintaining visual merchandising standards to reflect the brand.

Requirements

Candidates must have at least 2 years of retail leadership experience and a high school diploma or equivalent. Strong communication skills, the ability to analyze business metrics, and a passion for pop culture and collectibles are required.

Skills

Retail leadership
Team management
Customer experience
Sales performance
Inventory management
Visual merchandising
Operational excellence
Coaching
Business metrics analysis
Cash management
Loss prevention
Communication
Problem solving
Time management
Adaptability
Conflict resolution

Benefits

401k
Health insurance
Paid time off
Paid sick leave
Family leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Sales
Customer Service
Inventory
Merchandising
KPIs
Blind Boxes
Collectibles
Pop Culture
Operations
Loss Prevention
Team Development
Recruitment
Planograms
Cash Management
Brand Ambassador
Business Performance
Retail Operations

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