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Added 12 mins ago
TC
General Manager, Allied Parts
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a commercially driven General Manager - Allied Parts to lead and grow an increasingly important parts business. This senior leadership role combines strategy,…
Added 12 mins ago
BC
Client Service Assistant
BFL CANADA
Waterloo, ON
- Full-time
As a Client Service Assistant, you will be responsible to assist the Client Service Manager and the Client Service Representative to ensure the Commercial team meets company objectives and…
Added 12 mins ago
SC
General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…new opportunity to join the Sodexo team as our next General Manager - Environmental Services (EVS) located in…
Added 12 mins ago
BR
General Manager
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AB · Calgary, AB
- Full-time
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Added 12 mins ago
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Assistant Grocery Manager - Overnight
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Ottawa, ON
- From $22 CAD / hour
- Full-time
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Added 12 mins ago
RS
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- Full-time
Reporting to the Director, Inclusive Supports, the Assistant Director plays an important role in supporting daily operations, strengthening management practices, addressing operational…
Added 12 mins ago
WT
Specialist, Counterparty Credit Risk
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- Full-time
- Remote
As a Specialist, Counterparty Credit Risk, reporting to the Manager, Counterparty Credit Risk you will join our Credit Risk Operations team to help build and operationalize a centralized…
Added 12 mins ago
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- Full-time
Build a manager layer of Team Leads who each own and develop a group of Legal Engineers. Delegate real decision rights and create clear succession paths so the function becomes stronger and…
Added 12 mins ago
RM
Payroll Specialist
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Canada
- Other
Act as back-up to the Payroll Manager and support the successful delivery of payroll operations during peak periods and critical business cycles.
Added 27 mins ago
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Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
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Added 27 mins ago
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Senior Manager, Investment Fund Operations
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Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
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Added 27 mins ago
PLANT MANAGER
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Degree in engineering, operations management, business administration or another relevant field
Added 27 mins ago
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Added 27 mins ago
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Foreman IS
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Monitor field operations and ongoing projects to ensure work is completed efficiently, reliably, cost-effectively, and safely, while tracking job progress and providing regular summary…
Added 27 mins ago
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ABM Marketing Manager - 12m FTC
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- $80,000 to $90,000 CAD / year
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Added 27 mins ago
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Job ID #32304: Project Manager, Community Roadway Safety
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Hamilton, ON · Stoney Creek, Ontario
- Full-time
The Project Manager shall aid in the preparation of sectional reports identifying how operations performed against established benchmarks related to services, financial, administration and…
Added 27 mins ago
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Job ID #32315: Supervisor, Cybersecurity
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Hamilton, ON
- Full-time
…security expertise to projects and works with Infrastructure, IT Operations, application teams, architects and business owners to implement controls and coordinate remediation and secure…
Added 27 mins ago
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Job ID #32314: Supervisor, IT Infrastructure
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Added 27 mins ago
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Job ID #32296: Manager, IT Infrastructure
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Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 27 mins ago
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Job ID #32295: Manager, Cybersecurity
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Added 42 mins ago
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Added 42 mins ago
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Assistant Manager I
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Added 42 mins ago
PS
Ottawa Event Supervisor
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- Part-time
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Added 57 mins ago
CM
Manager - Procurement & Stores
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POP MART

Retail Assistant Manager - Vaughan Mills Mall

Vaughan, ON, Canada

The hourly pay range for this position is $20.95-$25.95 per hour. · Full-time

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Job details

Pay: The hourly pay range for this position is $20.95-$25.95 per hour.
Job type: Full-time
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Position: Retail Assistant Manager

Location: Scarborough Town

Department: Retail

Hourly: $20.95 - $25.95

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:SalesConversionUnits Per Transaction (UPT)Average Transaction Value (ATV)Payroll productivityInventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $20.95-$25.95 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

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More about this job

Responsibilities

The Assistant Store Manager will lead daily store operations, drive sales performance, and ensure an exceptional customer experience. They are responsible for coaching team members, managing inventory, and executing visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail leadership experience and a high school diploma or equivalent. Strong communication skills and the ability to analyze business metrics to drive results are essential.

Skills

Retail leadership
Team management
Customer experience
Sales performance
Inventory management
Visual merchandising
Operational excellence
Coaching
Conflict resolution
Cash management
Loss prevention
Business metrics analysis
Communication
Organizational skills
Adaptability

Benefits

401k
Health insurance
Paid time off
Paid sick leave
Family leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Sales
Customer Service
Inventory
Merchandising
KPIs
Operations
Blind Boxes
Pop Culture
Collectibles
Team Development
Loss Prevention
Cash Management
Planograms
Brand Ambassador
Recruitment
Training
Performance Management

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