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Added 6 mins ago
F
Webber - Project Manager - Infrastructure Management
Ferrovial
Hamilton, ON · CAN - Webber - Infra - Hamilton
- Full-time
Leadership responsibility, for managing the day to day operations to ensure the standards of the contract are met in a cost effective, safe and efficient manner. Responsible to increase…
Added 6 mins ago
A
Technology Strategy & Transformation Consultant
Accenture
Ottawa, ON · Toronto, ON
- Full-time
Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy
Added 6 mins ago
Buyer and Materials Specialist
Metergy Solutions
Ottawa, ON
Confirm order acknowledgements, pricing, quantities, lead times and expected delivery dates with suppliers.
Added 6 mins ago
Procurement Specialist
Acciona
ON · CAN - Ontario Line North
Provide feedback to the Procurement Lead and Deputy Procurement Lead for continuously improving the procurement process.
Added 6 mins ago
P
Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
At Prologis, we don’t just lead the industry - we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent…
Added 6 mins ago
RG
Design Studio Manage
Regional Group
Ottawa, ON · Nepean, Ontario
- Full-time
…consistently create visionary, award-winning communities that lead the way in home innovation and sustainable living…
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Planner, Demand Planning
Silk & Snow
Toronto, ON
- Full-time
Coordinate with overseas suppliers and internal inbound logistics teams (Manager, Supply & Inbound Operations) to verify lead times, order accuracy, and vendor compliance.
Added 6 mins ago
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Customer Service Broker - Personal Lines (ON) - (Pipeline Collection)
Ratehub
Remote, Canada
- Full-time
- Remote
…member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians make better financial choices. And…
Added 6 mins ago
Senior Operations Manager, Home Safety
Opendoor
Toronto, ON
Opendoor uses data, technology and AI to make buying and selling a home simple. As Senior Operations Manager, you’ll lead our Home Safety team to protect people and vacant homes across our…
Added 6 mins ago
WG
General Manager - Farm
Westbow Group of Companies
Victoria, BC
- Full-time
Lead all operational activities related to compost production, yard and garden waste processing, cropping operations, heifer program operations, rentals, deliveries, and equipment…
Added 6 mins ago
UO
Program Director, Drone Transport Initiative
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…encourages its students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can…
Added 6 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Nanaimo, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 6 mins ago
YO
After-School Program Lead
YMCA of Hamilton|Burlington|Brantford
Brantford, ON
- Part-time
The After-School Program Lead reports directly to the Area Supervisor, Beyond the Bell (BTB). This position is responsible for coordination and direct program delivery at a BTB location.…
Added 6 mins ago
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PIA Client Service Associate (12M STA)
TD
Whitby, ON
- Full-time
Knowledge of wealth management and/or operations is an asset
Added 7 mins ago
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Technical Delivery Lead
McKesson
Mississauga, ON
- Full-time
The Technical Delivery Lead works horizontally across HCM platforms and partners closely with the HCM Architect, Solution Managers, Vendor Operations Lead, Portfolio/Program Management,…
Added 7 mins ago
M
Workday Solutions Delivery Manager
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Mississauga, ON
- Full-time
Escalate systemic vendor-performance concerns to the HCM Vendor Operations Lead.
Added 7 mins ago
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Meat Cutter
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Wainwright, AB
- Part-time
Perform other duties as assigned to support team operations and customer service initiatives.
Added 7 mins ago
Associate Product Owner
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON
Lead backlog grooming sessions and assist in prioritizing features and enhancements based on business value and member impact.
Added 7 mins ago
Future Field Leader Trainee
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Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
…role is designed for individuals seeking a long-term career in Operations Leadership and may lead to future leadership opportunities within the…
Added 7 mins ago
GH
Team Lead Guest Services
Germain Hôtels
AB · Calgary, AB
- Full-time
Oversee shift operations for the front office department while on duty ensuring a smooth operation and the highest level of guest satisfaction
Added 7 mins ago
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Manager, Machine Learning (Canada)
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Lead a team of ML engineers to bring state of the art AI to Clio's clients, spanning primarily with agentic systems and LLMs, along with traditional machine learning models.
Added 7 mins ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…business partners. As a Senior Project Manager, IT, you'll lead complex technology initiatives from planning through execution, bringing together business and technology partners to deliver…
Added 21 mins ago
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Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Procurement System Support Specialist is responsible for contributing to the development and daily operations of the Administrative Information Management System (AIMS)…
Added 21 mins ago
H
Manager, Digital Health Rural & North
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…within the portfolio and across the organization to support operations. The Manager will develop partnerships and work closely with system and community…
Added 21 mins ago
H
Specialist
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Procurement System Support Specialist is responsible for contributing to the development and daily operations of the Administrative Information Management System (AIMS)…

POP MART

Retail Assistant Manager - Vaughan Mills Mall

Vaughan, ON, Canada

The hourly pay range for this position is $20.95-$25.95 per hour. · Full-time

Apply About employer

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Job details

Pay: The hourly pay range for this position is $20.95-$25.95 per hour.
Job type: Full-time
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Position: Retail Assistant Manager

Location: Scarborough Town

Department: Retail

Hourly: $20.95 - $25.95

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:SalesConversionUnits Per Transaction (UPT)Average Transaction Value (ATV)Payroll productivityInventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $20.95-$25.95 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

Apply About employer

More about this job

Responsibilities

The Assistant Store Manager will lead daily store operations, drive sales performance, and ensure an exceptional customer experience. They are responsible for coaching team members, managing inventory, and executing visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail leadership experience and a high school diploma or equivalent. Strong communication skills and the ability to analyze business metrics to drive results are essential.

Skills

Retail leadership
Team management
Customer experience
Sales performance
Inventory management
Visual merchandising
Operational excellence
Coaching
Conflict resolution
Cash management
Loss prevention
Business metrics analysis
Communication
Organizational skills
Adaptability

Benefits

401k
Health insurance
Paid time off
Paid sick leave
Family leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Sales
Customer Service
Inventory
Merchandising
KPIs
Operations
Blind Boxes
Pop Culture
Collectibles
Team Development
Loss Prevention
Cash Management
Planograms
Brand Ambassador
Recruitment
Training
Performance Management

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