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Added 12 mins ago
S
Account Manager - Western Canada
Slide
Remote, Canada
- $106,000 to $141,000 CAD / year
- Full-time
- Remote
Manage onboarding calls with newly signed partners, working with the Sales Representative who closed the deal to ensure a smooth handoff and a fast path to their first deployments.
Added 12 mins ago
S
Sales Representative - Canada
Slide
Remote, Canada
- $106,000 to $141,000 CAD / year
- Full-time
- Remote
As a Sales Representative and “Hunter” at Slide, you will be responsible for bringing new Managed Service Providers (MSPs) into the Slide partner community. You will own the full sales…
Added 12 mins ago
Strategic Sales Development Representative
Coveo
Montreal, QC
What if your next sales role let you shape expansion opportunities within some of the world’s most complex enterprise organizations? At Coveo, you’ll help uncover new buying centers, spark…
Added 27 mins ago
GF
Customer Service Representative (Motivator) - Airdrie Towerlane Centre
GoodLife Fitness
Airdrie, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 27 mins ago
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Advisor, Personal
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You help develop and maintain business…
Added 27 mins ago
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Personal Finance Advisor
Desjardins
Sainte-Julienne, QC
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 27 mins ago
ScotiaMcLeod Senior Associate
Scotiabank
Montreal, QC
…management of their book of business by providing effective client service and contributing to business development and sales related…
Added 27 mins ago
Financial Advisor, Investment & Retirement Planning (Canada)
Scotiabank
Edmonton, AB
…in our retail branch network, you are a member of the branch sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment…
Added 27 mins ago
C
Financial Services Representative II
CIBC
Vaughan, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 27 mins ago
C
Universal Banker I
CIBC
Oakville, ON
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 27 mins ago
AA
Store driver
Advance Auto Parts
Clarenville, NL
- Full-time
Sales aptitude and customer service orientation
Added 27 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Coquitlam, BC
- Full-time
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors across Canada. Our success is fueled by our people-first…
Added 27 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Ottawa, ON
- Full-time
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our…
Added 27 mins ago
AA
Sales Pro
Advance Auto Parts
Kitchener, ON
- $17.95 to $20.15 CAD / hour
- Full-time
Achieve personal / store sales goals and service objectives
Added 42 mins ago
NI
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
- Full-time
The ideal candidate for this position must be familiar with the HVAC industry. This individual will need to implement sales plans to ensure the achievement of agreed objectives and sales…
Added 42 mins ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
At Manulife, we are looking for an energetic and highly motivated sales leader to lead a team of Licensed Financial Consultants within our Wealth and Retirement business. This is an…
Added 42 mins ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
Minimum of five (5) years’ experience in accounting, customer service, client services required: or an equivalent combination of training, education and experience. Strong knowledge of…
Added 42 mins ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
…management tasks with emphasis on customer satisfaction and quality service…
Added 56 mins ago
M
Customer Service Representative
Motion
Winnipeg, MB
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 57 mins ago
E
Customer Service Representative - Fort McMurray Airport
Enterprise
Fort McMurray, AB
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 57 mins ago
G
Senior Surety Representative
Gallagher
Victoria, BC
- $88,000 to $138,000 USD / year
- Full-time
We are seeking an accomplished Senior Surety Representative to join our Victoria Surety team. This senior-level opportunity is ideal for an experienced surety professional who brings strong…
Added 57 mins ago
C
Strategic Sales Development Representative
Coveo
Montreal, QC
- Full-time
What if your next sales role let you shape expansion opportunities within some of the world’s most complex enterprise organizations? At Coveo, you’ll help uncover new buying centers, spark…
Added 57 mins ago
HA
Customer Service Representative
Hunter Amenities International Ltd.
Burlington, ON
- Full-time
We’re looking for an enthusiastic Customer Service Representative to join our Customer Service team. Reporting to the North American Sales Manager, the Customer Service Representative…
Added 57 mins ago
Retail Sales Representative - Vaughan
Encore
Vaughan, ON
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is…
Added 57 mins ago
Retail Sales Representative - Toronto
Encore
Toronto, ON
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is…

POP MART

Retail Assistant Manager - Vaughan Mills Mall

Vaughan, ON, Canada

The hourly pay range for this position is $20.95-$25.95 per hour. · Full-time

Apply About employer

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Job details

Pay: The hourly pay range for this position is $20.95-$25.95 per hour.
Job type: Full-time
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Oct 27, 2026

Original job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Position: Retail Assistant Manager

Location: Scarborough Town

Department: Retail

Hourly: $20.95 - $25.95

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:SalesConversionUnits Per Transaction (UPT)Average Transaction Value (ATV)Payroll productivityInventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $20.95-$25.95 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

Apply About employer

More about this job

Responsibilities

The Assistant Store Manager will lead daily store operations, drive sales performance, and ensure an exceptional customer experience. They are responsible for coaching team members, managing inventory, and executing visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail leadership experience and a high school diploma or equivalent. Strong communication skills and the ability to analyze business metrics to drive results are essential.

Skills

Retail leadership
Team management
Customer experience
Sales performance
Inventory management
Visual merchandising
Operational excellence
Coaching
Conflict resolution
Cash management
Loss prevention
Business metrics analysis
Communication
Organizational skills
Adaptability

Benefits

401k
Health insurance
Paid time off
Paid sick leave
Family leave

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Leadership
Sales
Customer Service
Inventory
Merchandising
KPIs
Operations
Blind Boxes
Pop Culture
Collectibles
Team Development
Loss Prevention
Cash Management
Planograms
Brand Ambassador
Recruitment
Training
Performance Management

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