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Added 24 mins ago
AC
Business Intelligence Analyst
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- $10 CAD / hour
- Contract
Support the Change Management Team by preparing documentation, developing training materials, and supporting communication and readiness activities throughout the project lifecycle.
Added 42 mins ago
C
Quality Control Manager
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Added 42 mins ago
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Added 43 mins ago
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Added 1 hour ago
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RQ11715 – Business Analyst – Senior
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…maintaining end-to-end requirements traceability throughout the project…
Added 1 hour ago
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RQ11715 – Business Analyst – Senior
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Added 2 hours ago
Actuarial Consultant - Alberta Auto Pricing
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Thunder Bay, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
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Added 2 hours ago
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Porter Airlines Inc.

Business Analyst

250 Yonge Street, Suite 2800, Toronto, ON, M5B 2L7, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 13, 2027
Experience: Minimum 2-5 years professional experience working as a business analyst on technical implementation projects
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Summary

Porter Airlines is looking for a Business Analyst to join our Solutions Delivery team. In this position you will work collaboratively within the business, technology and front-line teams to gather and document detailed requirements. You will be responsible for the analysis stages for projects you are assigned to.

The Business Analyst reports directly to the Manager, Business Analysis and Business Relations.

If you thrive in a fast-paced environment and are interested in the opportunity to develop technical and business requirements that help us achieve our goals of offering a seamless passenger experience we’d love to talk.

Who you are

You are passionate about gathering requirements to ensure business needs are met.
You are detail oriented and have strong documentation skills.
You are able to ask the “right” questions and analyze business data to gather business requirements
You have strong verbal and written communication skills, and are able to convey solution requirements at both a business level and a technology implementation level.
You are organized, analytical and possess a strong business acumen.
You love solving problems and thrive under pressure.
You are a team player who can work with researchers, designers, developers, QA analysts, project managers, frontline staff and business stakeholders.
You have a strong understanding of the business analysis processes within an Agile environment.
You have a proven track record of learning different industries and businesses.
You go beyond what is asked and constantly challenge yourself.

Duties & Responsibilities

Work with the business architect to develop overall business solutions
Work broadly with the business architect, business owners, UX researchers, PMs, BAs and technology to break down the designed solutions into detailed business requirements
Conduct workshops and interviews to gather requirements
Develop iterative business rules, user stories, use cases and detailed requirement documents
Develop Jira tickets
Conduct process mapping
Actively participate in the sprint refinement/estimation/review/retrospective
Work closely with the technology lead and dev team to answer requirements questions, gathering further requirements and helping to develop solutions when required
Work with the business architect, technology and digital managers, UX researcher, PMs and BAs to develop the conceptual design, business analysis processes and templates that fit within our existing agile process
Work independently, but know when to raise issues or seek help from managers and others
Previous consulting or client service delivery experience
Actively participate in Porter's Safety Management System (SMS) by identifying and reporting workplace hazards and incidents encountered in daily operations while promoting the Company's Safety Policy

Behavioural Competencies

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

Bachelor degree in a related discipline.
Minimum 2-5 years professional experience working as a business analyst on technical implementation projects
Previous Consulting or client service delivery experience preferred
Travel or airline industry experience preferred.
Ability to multitask, attention to detail, ability to demonstrate initiative.
Ability to cope with stress and resilience to work across a number of projects with a variety of team members and balance own workload.

Location

Toronto Downtown Office (250 Yonge Street)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.

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More about this job

Responsibilities

The Business Analyst will collaborate with business, technology, and front-line teams to gather, document, and analyze detailed requirements for project solutions. Responsibilities include conducting workshops, developing user stories and Jira tickets, and participating in all stages of the Agile sprint process.

Requirements

Candidates must possess a bachelor degree and 2-5 years of professional experience as a business analyst on technical implementation projects. Strong documentation, communication, and analytical skills are required, with preference given to those with consulting or airline industry experience.

Skills

Business Analysis
Requirements Gathering
Agile
Process Mapping
Jira
User Stories
Use Cases
Technical Documentation
Stakeholder Management
Problem Solving
Communication
Consulting
Data Analysis
Business Acumen
Sprint Refinement

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Solutions Delivery
Agile
Jira
Requirements Gathering
Process Mapping
User Stories
Use Cases
Business Architect
UX Research
Sprint Refinement
Consulting
Airline Industry
Safety Management System
Technical Implementation
Data Analysis
Stakeholder Management
Business Rules
Project Management
Documentation

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