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Added 3 mins ago
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Senior SAP Fieldglass & S/4HANA MM Consultant
W3Global
Calgary, AB
- $75 to $80 CAD / hour
- Contract
We are seeking an experienced SAP Fieldglass & S/4HANA MM Consultant to lead the implementation, enhancement, integration, and support of SAP Fieldglass and SAP S/4HANA Materials Management…
Added 3 mins ago
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Embedded Software Developer
Dometic
Vancouver, BC
- $95,000 to $118,000 CAD / year
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Added 5 mins ago
Sr Product Owner - Cloud Software
Natus
Oakville, ON
FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.
Added 5 mins ago
RS
Continuous Improvement Consultant
Ryder Supply Chain Solutions
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- Full-time
…functions across the operation. This position reports to the Lead Engineer, CI Manager or Sr. CI Manager and is closely aligned with Operations…
Added 5 mins ago
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Software Engineering Manager, Global Developer Relations
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
…software engineering expertise, hands-on experience delivering AI solutions, and a proven ability to build and lead high-performing…
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Customer Success Engineer
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- Full-time
Lead all aspects of customer support to ensure timely closure of quality and security issues and provide project management for professional services requests.
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Director, Data Engineering
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- Full-time
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Added 7 mins ago
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Facilities Manager
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- $60 to $65 CAD / hour
- Contract
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Added 10 mins ago
Senior Consultant - Modernization (Defense) | Consultant senior - Modernisation (Défense), Public Sector Professional Services | Services professionnels du secteur public
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…closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key leader in driving customer success…
Added 10 mins ago
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- Other
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Added 10 mins ago
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Retail Shift Leader
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Added 12 mins ago
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Responsable des services d’entretien / Custodial Lead
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Added 12 mins ago
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Electrical Controls / Automation Engineer or Technologist
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Lead commissioning, troubleshooting, and customer handover on global project sites
Added 12 mins ago
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Temporary Solutions Integration Specialist (up to 8 months)
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Added 12 mins ago
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Manager, Training - Deck
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- Part-time
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Added 12 mins ago
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Added 15 mins ago
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Ingénieur principal des contrôleurs de vol embarqués/Lead Embedded Flight Controller Engineer
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Volatus Aerospace is a global leader in aerial intelligence and drone solutions, bringing together over 100 years of combined aviation expertise. We specialize in delivering innovative,…
Added 15 mins ago
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Out of School Care Educator
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Added 15 mins ago
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Added 15 mins ago
Technician, IT Equipment Configuration
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Software Engineer II -.NET Full Stack Developer
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Develop new solutions as required for engineering programs and projects within assigned area
Added 15 mins ago
Director, Client Lifecycle Management and AML Compliance
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Added 18 mins ago
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Platform Engineer
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- $100,000 to $120,000 CAD / year
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…highest standards of innovation, engineering excellence and customer…
Added 18 mins ago
ED
Senior Software Engineer - EN 881
Export Development Canada | Exportation et développement Canada
Toronto, ON
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Porter Airlines Inc.

Supervisor, Crew Scheduling

BBTCA 2 Eireann Quay, Toronto, ON, M5V 1A1, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 7, 2027
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Summary

The Supervisor, Crew Scheduling provides day-to-day leadership within Crew Scheduling, supporting the team in delivering reliable and timely crew coverage across the operation. The position is responsible for establishing priorities, addressing operational challenges, and ensuring scheduling decisions align with company procedures, regulatory requirements, and operational needs.

During both normal and irregular operations (IROPs), the Supervisor, Crew Scheduling serves as a key point of escalation, assessing changing circumstances and coordinating appropriate solutions with internal stakeholders. The role works closely with Crew Planning, Flight Operations, SOCC, Airport Operations, and other departments to maintain operational continuity. In addition, the Supervisor, Crew Scheduling coaches and mentors the team along with assisting with complex scheduling decisions. The role also involves monitoring team performance, workload and promotes consistent application of company standards along with collective agreement requirements.

Duties & Responsibilities

Lead the day-to-day activities of the Crew Scheduling team, ensuring crew staffing decisions support operational requirements and comply with company policies, Flight Operations procedures, CARs, and other applicable regulations
Establish daily priorities, manage competing operational demands, and provide guidance on complex or escalated matters related to crew
Oversee month-of scheduling activities which include book-off monitoring and coordination of crew deadheads
Manage Crew Scheduling requirements during irregular operations (IROPs), making timely adjustments and communicating operational impacts to the Duty Officer and other key stakeholders
Represent Crew Scheduling at operational meetings and coordinate with internal departments to support effective operational decision-making
Lead recruitment and onboarding activities for new Crew Schedulers, including interviews, selection, and initial training
Provide ongoing coaching, mentorship, performance feedback, and training to Crew Schedulers, including addressing performance and disciplinary matters when required
Maintain departmental staffing schedules, including shift coverage and vacation planning, while monitoring sick accruals to support adequate staffing levels
Investigate and resolve crew inquiries, union inquiries and payroll-related issues, ensuring accurate and timely flight crew payroll submissions
Participate in Porter’s Safety Management System (SMS) by reporting hazards and incidents and supporting the company’s Safety Policy
Perform other duties and responsibilities as assigned by leadership

Behavioural Competencies

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

Minimum of two years of experience in Airline Crew Scheduling, Crew Planning, or a comparable operational position
Experience using Skywise (formerly Navblue) N-OC, Lufthansa Netline, or similar crew scheduling platforms is preferred
Solid knowledge of CARs flight crew regulations
Ability to effectively manage high-pressure situations, shifting priorities, and multiple operational requirements simultaneously
Strong decision-making and troubleshooting skills, with the ability to evaluate operational challenges and determine appropriate courses of action
Ability to consider the wider operational consequences of scheduling decisions and understand how changes may affect other areas of the business
Proficient with computer systems and able to learn new applications, tools, and technologies with minimal training
Willingness and availability to work rotating shifts, overtime, weekends, holidays, and other non-standard hours based on operational needs
Strong written and verbal communication skills, with the ability to convey information clearly and confidently while maintaining professionalism
Demonstrates accountability, initiative, dependability, and effective decision making in a dynamic operational environment
Ability to establish and maintain productive working relationships with employees, management, and cross-functional teams
Previous experience leading, supervising, or mentoring employees, with the ability to provide direction and support to a team
Experience working in a unionized environment is considered an asset

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.

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More about this job

Responsibilities

The Supervisor, Crew Scheduling leads daily operations to ensure reliable crew coverage while maintaining compliance with company policies and regulatory requirements. This role also provides coaching and mentorship to the team and acts as a key point of escalation during irregular operations.

Requirements

Candidates must have at least two years of experience in airline crew scheduling or a comparable operational role. Proficiency in crew scheduling software and a solid understanding of flight crew regulations are required.

Skills

Crew Scheduling
Leadership
Operational Planning
Regulatory Compliance
Staffing Management
Performance Management
Coaching
Mentorship
Decision Making
Troubleshooting
Communication
Conflict Resolution
Payroll Administration
Safety Management Systems
Union Relations

Visa sponsorship

Not detected in the job text

Keywords

Crew Scheduling
Airline Operations
Skywise
Navblue
Lufthansa Netline
CARs
Flight Operations
SOCC
Airport Operations
IROPs
Safety Management System
SMS
Unionized Environment
Staffing
Payroll
Recruitment
Onboarding
Performance Feedback
Operational Continuity
Leadership

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