Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 10 mins ago
Specialist-Financial Analyst, Bids & Proposals
L3Harris Technologies
ON · Waterdown, ON
This role is within the Program Finance and Pricing Team at the WESCAM Division, reporting to the Manager, Pricing & Programs Finance. The team consists of financial business partners who…
Added 10 mins ago
Sanitor
Ventura Foods
Toronto, ON
Min of 3 months of experience required in Food Manufacturing, Warehousing or a general labour position is an asset.
Added 10 mins ago
Hearing Instrument Practitioner
Sonova AG
Maple Ridge, BC
Provides professional standard of customer service to all clients.
Added 10 mins ago
Senior Manager, Culinary (12 Month Contract)
HelloFresh
Toronto, ON
Ability to work on-site 5 days per week and available for the full 12-month contract term
Added 10 mins ago
Product Manager, Consumer Bank Network
Stripe
Toronto, ON
The team owns the user experience for one of the highest-traffic products at Stripe. Our work spans onboarding, authentication, checkout, and returning user experiences. We combine product…
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Okotoks, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 mins ago
SD
Cashier Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Moncton, NB
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 10 mins ago
SC
Financial Advisor/ Senior Financial Advisor - Seton Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
Successful candidate must have flexibility to work late shifts Thursday (until 7:00); Friday (until 6:00); and Saturday (until 3:00) · Must have a reliable vehicle and valid driver's license
Added 11 mins ago
W
(CAN) Associé de jour, rénovation
Walmart
Quebec, QC
- Full-time
10. While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions…
Added 11 mins ago
W
(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Part-time
…helps protect people, merchandise, and the overall shopping…
Added 11 mins ago
W
Asset Protection Associate
Walmart
Goderich, ON
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 11 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Montreal, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 11 mins ago
C
Bilingual Technical Product Specialist TT - Technical Customer Service
Continental
Mississauga, ON
- Full-time
Customer Services: Provide technical evaluation to fleet customers; travel with Territory Sales Manager and Key Account Managers and/or replacement dealer/fleet sales managers to provide…
Added 11 mins ago
LC
Meat Manager
Loblaw Companies Limited
Vaughan, ON
- Full-time
Ensure you and your employees provide exceptional customer service.
Added 11 mins ago
WC
District Sales Manager
Waste Connections of Canada
Kingston, ON
- Full-time
The Sales Manager develops the sales strategy to achieve volume growth, price targets, productivity improvements and customer retention. The Sales Manager also determines the sales…
Added 11 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 11 mins ago
TH
Evening Receiving Associate Part Time - TORONTO GERRARD SQ
The Home Depot
Canada
- Part-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 11 mins ago
TH
Lumber & Building Material Sales Part Time - KITCHENER
The Home Depot
Kitchener, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 25 mins ago
P
Client Success Manager
Posh
Canada
- Full-time
Client-facing experience in customer success, account management, member services, or a similar role, ideally in SaaS or AI-driven technology.
Added 25 mins ago
PE
Product Support Representative
Paradigm Electronics Inc.
Mississauga, ON
- $50,000 to $55,000 CAD / year
- Full-time
…distributors and dealers across the globe. Reporting to the Senior Manager of Global Sales Support, you will be responsible for providing exceptional support and communication to the…
Added 25 mins ago
CS
Maintenance Manager
Cogir Senior Living
Vancouver, BC · Crofton Manor
- Full-time
Must have or be enrolled in a certified facility management professional technical program or have a trades license;
Added 25 mins ago
Member Relationship Manager
Your Neighbourhood Credit Union
Kitchener, ON
The Member Relationship Manager is responsible for building new and lasting relationships with Your Neighbourhood Credit Union (YNCU) members. As a trusted financial advisor, you will help…
Added 25 mins ago
Warehouse Worker / Forklift Operator
Nippon Express Canada
Richmond, BC
Report any work-related injuries or accidents to Supervisor/Manager
Added 25 mins ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
Join our Marketing team, where you'll build our customer marketing motion from the ground up. As our Customer & Community Marketing Manager, you won’t just run campaigns behind the scenes.…
Added 25 mins ago
Stock Associate-Retail
Roots
Sudbury, ON
…inventory flow systems in the store. In addition, the Stock Manager will be accountable for training and developing a core stock team. Please note, this role may require overnight…

Posh

Client Success Manager

Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience working at a credit union or bank.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Posh

At Posh, we’re revolutionizing the way financial institutions serve their communities.

Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.

We believe the most successful AI products are built on a symbiotic relationship between humans and AI, with each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us!

About The Role

Posh’s clients don’t just need to adopt AI. They need to thrive with it. As a Client Success Manager, you’ll make sure they do. You’ll own the client relationship after implementation, drive adoption of Posh’s AI solutions, and make sure every client realizes the full value of their investment. Your work directly secures renewals, helps clients withstand competitive pressure, and grows Posh’s footprint within their organizations.

You’ll guide clients through every stage of their AI journey: helping them understand and use new features, spotting risks early, and finding where additional AI capabilities can make a difference. You’ll work closely with Sales, Product, and Marketing, and you’ll be the person clients trust to explain what’s coming on Posh’s roadmap and why it matters to them.

This role is for someone strategic, proactive, and genuinely excited about AI adoption, someone who would rather dig into a client’s problem than close a ticket.

What You’ll Do

Client Engagement & Product Adoption

Serve as the primary point of contact after sales handoff, making the move from onboarding to ongoing success seamless.
Educate clients on new features, best practices, and the efficiencies AI can unlock for their teams.
Spot underused features and show clients how to get more value from them.
Lead implementation of Posh Lab solutions, conduct working sessions, product deep dives, and enablement programs that drive real adoption.

Client Advocacy & Risk Management

Act as a trusted advisor, addressing concerns proactively and escalating risks when needed.
Bring client insights back to Product, Marketing, and Sales so the voice of the client shapes what we build and how we sell.
Keep Salesforce records accurate and current, tracking engagement, risks, and opportunities.

AI Adoption & Competitive Positioning

Communicate Posh’s AI roadmap and help clients plan for upcoming innovations.
Guide clients through each phase of AI adoption with a structured, measurable approach.
Track market trends and competitor moves so you can address competitive threats before clients raise them.

Renewal & Retention

Monitor client health, engagement, and renewal readiness to catch churn risk early.
Resolve risks and competitive challenges before they affect retention.
Partner with internal teams to deliver a smooth renewal process and long-term satisfaction.

Expansion

Identify opportunities to expand AI adoption across each client’s organization.
Partner with the Account Growth Manager on strategic expansion conversations.
Build relationships with additional stakeholders to broaden Posh’s presence within each account.

What You’ll Bring

3+ years of experience working at a credit union or bank. You understand how financial institutions operate, the pressures they face, and how they make decisions.
Client-facing experience in customer success, account management, member services, or a similar role, ideally in SaaS or AI-driven technology.
Hands-on experience with AI adoption strategies, product positioning, and competitive analysis.
Proficiency in Salesforce or a similar CRM.
Ability to work East Coast hours preferred.

How You Work

You’re scrappy. You’ve worn a lot of hats, and your career may not have followed a straight line. You’ve picked up skills across different roles and know how to put them to work wherever they’re needed.
You find a way. When the answer isn’t documented, or the resource doesn’t exist yet, you figure it out, and you stick with hard problems until they’re solved.
You’re consultative, not a ticket taker. You want to be challenged, and you get to the root of a client’s problem instead of just answering the request in front of you.
You ask a lot of questions. Curiosity drives how you learn the product, the industry, and each client’s business, and you’re never afraid to ask “why?”
You read the room. You pick up on what clients aren’t saying, anticipate needs before they’re voiced, and know when to push and when to listen.
You adjust quickly. When priorities shift, a client’s needs change, or the roadmap moves, you reset and keep going.
You’re comfortable with technology. You can learn how the product works under the hood, troubleshoot alongside clients, and translate technical details into business value.
You’re independent, but you’re a team player at heart. You can run with your own book of business, but you crave being part of a team, collaborating with clients and colleagues across Sales, Product, and Marketing, and bringing your voice to every conversation.

Benefits At Posh

Financial Wellness: Competitive salary, company equity, and retirement planning (401k).
Health & Family: Medical, dental, and vision insurance coverage, plus fully paid parental leave.
Flexible Time Off: A flexible vacation policy that encourages a healthy work-life balance and true recharge time.
Professional Growth: Dedicated annual budgets for professional development, combined with structured, meeting-free growth days.
Lifestyle & Connection: Monthly home office and wellness stipends, paid volunteer time off, and regular team offsites.

Our Commitment to Equal Opportunity

Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Apply on LinkedIn About employer

More about this job

Responsibilities

Own client relationships after implementation, drive adoption of Posh’s AI solutions, and help clients realize value through enablement, roadmap guidance, and proactive risk management. Monitor client health and renewal readiness, identify expansion opportunities, and share client insights with Sales, Product, and Marketing.

Requirements

Requires at least three years of experience working at a credit union or bank, along with client-facing experience in customer success, account management, member services, or a similar role. Candidates should have hands-on experience with AI adoption strategies, product positioning, and competitive analysis, plus proficiency with Salesforce or a similar CRM; East Coast hours are preferred.

Skills

Client Success Management
Customer Success
Account Management
AI Adoption
Product Adoption
Client Enablement
Risk Management
Renewal Management
Client Retention
Account Expansion
Competitive Analysis
Salesforce
Stakeholder Management
Consultative Problem-Solving
Cross-Functional Collaboration

Benefits

Company Equity
401(k)
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Flexible Vacation
Professional Development Budget
Meeting-Free Growth Days
Home Office Stipend
Wellness Stipend
Paid Volunteer Time Off
Team Offsites

Visa sponsorship

Not detected in the job text

Keywords

Financial Institutions
Credit Unions
Banking
Artificial Intelligence
AI Adoption
SaaS
Customer Success
Client Success
Account Management
Member Services
Product Adoption
Client Enablement
Salesforce
CRM
Competitive Analysis
Product Positioning
Renewals
Client Retention
Account Expansion
Risk Management
Client Health
Stakeholder Management
Product Roadmap
Voice of the Customer
Cross-Functional Collaboration
Digital Channels
Mobile
Web
Voice Technology
Posh Lab

Report this job

Work requirements

Jobs in Canada