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Potenco

Field Service Technician | Security Systems (GTA-FST001)

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 24, 2026

Original job description

Security Systems Field Service Technician

📍 Locations: Toronto, Greater Toronto, (ON)

Multiple Openings

Full-Time | Onsite | Direct Hire

⚠️ This is NOT a remote role. It requires on-site work at project/site locations. Candidates must be willing to relocate if outside of these provinces.

About the Role

Our client is one of the world’s largest protective service providers, specializing in video surveillance, access control, intrusion detection, fire systems, and integrated security solutions. As a leading systems integrator and alarm monitoring company, they deliver high-value security solutions to long-term clients, safeguarding their people, assets, and operations.

We are seeking Field Service Technicians to join this dynamic team and support security system installations, maintenance, and troubleshooting across multiple locations.

Key Responsibilities

Diagnose, repair, and maintain electronic security systems (access control, video surveillance, alarms, etc.).
Respond to service calls based on priority and resolve system issues efficiently.
Ensure compliance with company standards while performing installations and repairs.
Provide expert recommendations to clients regarding system usage and maintenance.
Document service activities, issue reports, and maintain inventory of repair parts.
Collaborate with team members and clients to ensure high-quality service delivery.

Required Qualifications

✅ Certification (Must have at least one): Milestone, Genetec, C-Cure.

✅ Experience: Minimum 1-3 years of recent field service or installation experience in an electronic security company.

Benefits (Starting Day 1)

Full health benefits (medical, dental, vision)
Retirement plans
Paid vacation & holidays
Educational assistance & training programs
Career growth & advancement opportunities
Join a global leader in security solutions and advance your career in field service technology! 🚀

Logistics & Working Conditions

Candidates must be willing to relocate to any of the required areas if outside of the map.
Eligible to work in Canada without restrictions (Citizens and valid PR holders will be prioritized)
Ability to work on-call on a rotational basis, covering after-hours & weekend emergency calls.
Ability to work on call and out of town when necessary
Climb ladders that extend up to 24 ft. in height
Carry items up to 75 pounds.
Experience preferred in working with boom and scissor lifts

How to Apply

If you feel you are an excellent candidate, have the required skills and experience indicated above, please send your attached resume through this link and send any additional important details to info@potenco.ca

Only qualified candidates who are eligible to work in Canada without restrictions will be contacted. Thank you in advance for your interest.

By submitting, you agree to our Consent Policy, Data Processing & Privacy Policy (www.potenco.ca). You consent to submit your application and all related forms, documents and information electronically. You consent to allow Potenco to release your resume containing your qualifications and experience with the hiring company or its affiliates, conduct any matters related to the recruiting, application, and background check and/or onboarding process electronically.

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More about this job

Responsibilities

Diagnose, install, repair, and maintain electronic security systems, responding to service calls and resolving issues efficiently. Advise clients, document service activities, manage repair-part inventory, and collaborate with colleagues and clients to deliver quality service.

Requirements

Candidates must hold at least one Milestone, Genetec, or C-Cure certification and have 1–3 years of recent field service or installation experience with an electronic security company. They must be eligible to work in Canada without restrictions, be available for rotational on-call and occasional out-of-town work, and be able to climb ladders up to 24 feet and carry up to 75 pounds.

Skills

Electronic Security Systems
Access Control
Video Surveillance
Intrusion Detection
Fire Systems
System Installation
System Maintenance
Troubleshooting
System Repair
Service Call Response
Client Recommendations
Service Documentation
Inventory Management
Milestone
Genetec
C-Cure

Benefits

Health Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Retirement Plans
Paid Vacation
Paid Holidays
Educational Assistance
Training Programs
Career Growth Opportunities
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security Systems
Access Control
Video Surveillance
Intrusion Detection
Fire Systems
Integrated Security Solutions
Security System Installation
System Maintenance
Troubleshooting
System Repair
Field Service
Service Calls
Milestone Certification
Genetec Certification
C-Cure Certification
Alarm Monitoring
Client Support
Service Documentation
Inventory Management
On-Call Support
Emergency Response
Boom Lifts
Scissor Lifts

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