Find work in Canada.

443,228 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
NC
Outside Sales Representative
NAPA Canada
Cobourg, ON
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 2 hours ago
AI
Outside Sales Representative
American Iron & Metal (AIM)
Ottawa, ON
- Full-time
We are looking for an Outside Sales Representative, responsible for the development of the market in the
Added 3 hours ago
AI
Mechanical Design Manager
ATS Industrial Automation
Cambridge, ON
- Full-time
Provide technical support to the Applications and Sales departments when quoting new business.
Added 3 hours ago
SAP Solution Architect
Groupe Avversita
Montreal, QC
…partner to clients and a leader within the team, they guide the development of innovative solutions that comply with SAP best practices and address business needs. In addition to applying…
Added 3 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
…Youth by developing strategic school partnerships, driving business development initiatives, and managing a high-value portfolio of accounts across Canada. This role provides leadership…
Added 3 hours ago
OC
Account Manager, Outside Sales
OOCL CANADA INC.
Toronto, ON
- $83,000 to $93,000 CAD / year
…international and domestic needs. As an Account Manager in outside sales, you will develop new business, strengthen existing customer relationships and work with internal teams to present…
Added 4 hours ago
NS
Warehouse Labourer
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Our diverse Group of Companies consists of Northern Strands, Fortis Mining, Engineering, & Manufacturing, and Certified Sales & Rentals comprising 14 divisions ranging from rigging/lifting…
Added 4 hours ago
A
Medical Science Liaison - Allergan Aesthetics
AbbVie
Montreal, QC
- Full-time
Assist in training sales and business personnel.
Added 5 hours ago
I
Client Solutions Lead
Insight
Toronto, ON
- Full-time
Posting Notes: Toronto || Ontario (CA-ON) || Canada (CA) || Sales/Business Development || None || CA - Toronto, ON ||
Added 5 hours ago
UI
Outside Sales Representative
UAP Inc.
Cobourg, ON
- Full-time
The Account Development Specialist is the image, face, and voice of NAPA. You are accountable for building and maintaining quality business relationships with existing and new customers by…
Added 5 hours ago
R
Branch Manager- EN
RBC
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
…team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work…
Added 5 hours ago
GA
Architecte de Solution SAP | SAP Solution Architect
Groupe Avversita
Montreal, QC
- Full-time
…partner to clients and a leader within the team, they guide the development of innovative solutions that comply with SAP best practices and address business needs. In addition to applying…
Added 6 hours ago
BM
Revenue Manager - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The incumbent will implement pricing, channel, business mix, and product strategies to maximize revenue potential and achieve budgeted targets by business unit. They will develop accurate…
Added 6 hours ago
RC
Outside Sales Representative
Rexel Canada
Oakville, ON
- $60,000 to $75,000 CAD / year
- Full-time
As an Outside Sales Representative based in Oakville or Milton, your essential duties will be to:
Added 6 hours ago
SL
Director, GRS Tax
Sun Life Québec
Montreal, QC
- Full-time
Actively participate in product development activities and provide sign-off and assurance that all tax-related implications are properly addressed.
Added 6 hours ago
CE
Rental Representative (Outside Sales)
Cooper Equipment Rentals Limited
Lethbridge, AB
- Full-time
Proven success in B2B Outside Sales with a hunter mindset - experience in the construction equipment rental industry or a related field is a strong asset.
Added 6 hours ago
CE
Rental Representative
Cooper Equipment Rentals Limited
Red Deer, AB
- Full-time
Proven success in B2B Outside Sales with a hunter mindset - experience in the construction equipment rental industry or a related field is a strong asset.
Added 6 hours ago
AI
Outside Sales Representative
American Iron and Metal
Ottawa, ON
- Full-time
We are looking for an Outside Sales Representative, responsible for the development of the market in the
Added 6 hours ago
A
Product Guide - Seasonal
ARC'TERYX
Ottawa, ON
- Part-time
- Temporary
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing…
Added 7 hours ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Ottawa, ON
- Full-time
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing…
Added 7 hours ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
…Youth by developing strategic school partnerships, driving business development initiatives, and managing a high-value portfolio of accounts across Canada. This role provides leadership…
Added 7 hours ago
Director, Tax
Trans Mountain
Calgary, AB
Lead tax governance, policies, controls and the development of tax-related guidance and training for Finance and business users, including GST/HST/PST requirements. Maintain current,…
Added 7 hours ago
SI
Senior Client Partner
Snap Inc.
Toronto, ON
- Full-time
Identify, prioritize, and secure business opportunities

Potenco

Regional Service Manager (RSM009)

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Regional Service Manager – Eastern Canada (Security Systems/Building Management)

Reporting to: Director of Service Operations

📍 Location: Greater Toronto, ON

🏢 Type: ⏰ Full-Time + ✈️ Regional Travel (🚫💻 Not Remote)

⚠️ ATTENTION: Applicants must be legally eligible to work in Canada. Candidates outside Canada, non-residents, or requiring sponsorship will not be considered.

📌 Note: If you have already applied for this position, please do not reapply. Your application is already on file, and multiple submissions may impact consideration.

About the Company

Our Client is a global leader in electronic security and technology solutions, delivering integrated, best-in-class systems and services across commercial, industrial, and enterprise environments. With a strong footprint across Canada, the organization continues to expand its service capabilities to support long-term customer partnerships, operational excellence, and sustained growth.

As part of this expansion, they are seeking a Regional Service Manager (RSM) to lead service operations, based out of their Mississauga office.

Position Overview

The Regional Service Manager will play a critical leadership role within the Service Business Team, responsible for overseeing service operations, managing a technician workforce, and ensuring the consistent delivery of high-quality service solutions across the assigned territory.

This role combines people leadership, operational execution, financial accountability, and customer engagement. The RSM will be accountable for workforce performance, customer satisfaction, service contract growth, and time & material revenue, while maintaining strict control over labor costs, productivity, and quality metrics. The position carries direct responsibility for regional service revenue and operating budget performance.

Industry Experience (Electronic Security) or (Building Technologies) is Required.

Key Responsibilities

Lead and manage day-to-day service operations to ensure customer satisfaction levels are consistently met or exceeded across the region.
Provide leadership, coaching, and development to a workforce of service technicians and subcontractors within the assigned territory.
Recruit, hire, and retain qualified technicians to maintain appropriate staffing levels aligned with business and customer demands.
Develop workforce capabilities through training, performance management, and continuous improvement initiatives to ensure technical proficiency and productivity.
Manage labor costs, overtime, billed work, and parts inventory to achieve regional financial and operational targets.
Drive retention and growth of service contract revenue and time & material (T&M) business through proactive customer engagement and account strategies.
Maintain direct engagement with customers through scheduled visits to assess satisfaction, identify opportunities, and strengthen long-term relationships.
Collaborate closely with Sales, Systems, Service, and Support teams to develop coordinated account strategies and action plans.
Ensure service quality, technical performance metrics, and operational KPIs are achieved or exceeded.
Implement, monitor, and maintain quality systems and standardized processes across the region.
Ensure full compliance with corporate policies, safety regulations, and applicable standards, including OSHA requirements and protection of proprietary information and company assets.
Ensure company vehicles, tools, and equipment are properly maintained and used in accordance with policy.
Support and collaborate with remote workforce and cell teams to reinforce team-based operating models and performance alignment.

Qualifications

Proven experience working with intrusion systems, access control, video surveillance, and fire systems, including service procedures and field operations.
Experience managing service operations across multi-site or regional territories.
Demonstrated experience working within unionized environments (highly preferred).
Strong leadership capabilities with a track record of developing high-performing technical teams.
Solid financial and operational acumen, including budget ownership and cost control.
Customer-focused mindset with the ability to balance service quality, profitability, and operational efficiency.
Excellent communication, organizational, and stakeholder management skills.

Territory & Travel Requirements

Responsible for service operations across Ontario.
Based out of the Mississauga office, with regular regional travel required.
Valid driver’s license and clean driving record required.

How to Apply

If you feel you are an excellent candidate and have the required skills and experience indicated above, please send your attached resume via Easy Apply, respond to the screening questions, and send any important details (including cover letters) to info@potenco.ca

By submitting, you agree to our Consent Policy, Data Processing & Privacy Policy (www.potenco.ca)

You consent to submit your application, forms, documents, and information electronically, and authorize Potenco to share your resume and relevant information with the hiring company or its affiliates as part of the recruiting, background check, and onboarding process.

Apply About employer

More about this job

Responsibilities

Lead regional service operations across Ontario, managing technicians and subcontractors while ensuring customer satisfaction, service quality, safety, and operational performance. Own regional revenue and budget results, control labor and inventory costs, and grow service contract and time-and-materials business through customer engagement and cross-functional collaboration.

Requirements

Requires experience with electronic security or building technologies, including intrusion, access control, video surveillance, and fire systems, as well as regional or multi-site service operations. Candidates should bring strong technical-team leadership, financial and operational acumen, customer and stakeholder management skills, and a valid driver’s license with a clean record; unionized-environment experience is highly preferred.

Skills

Service Operations Management
Team Leadership
Technician Recruitment and Development
Electronic Security Systems
Intrusion Systems
Access Control
Video Surveillance
Fire Systems
Budget Ownership
Cost Control
Service Contract Growth
Time and Materials Revenue
Quality Management
Operational KPI Management
Unionized Workforce Management

Visa sponsorship

Not detected in the job text

Keywords

Electronic Security
Building Management
Building Technologies
Intrusion Systems
Access Control
Video Surveillance
Fire Systems
Service Operations
Field Operations
Regional Management
Technician Workforce
Subcontractors
Service Contracts
Time and Materials
Labor Costs
Overtime Management
Parts Inventory
Budget Ownership
Revenue Management
Customer Satisfaction
Quality Systems
Operational KPIs
Continuous Improvement
Safety Regulations
OSHA
Unionized Environments
Remote Workforce
Cell Teams
Clean Driving Record

Report this job