Sales Support
- Burlington, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Job Title: Sales Support Department: Sales Support
Reports To: Sales Support Manager/ISM/Branch Mgr/ Sales Support Supervisor
Key Responsibilities
High School Diploma (or GED).
Experience Required
This is an entry-level position.
NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.
Reports To: Sales Support Manager/ISM/Branch Mgr/ Sales Support Supervisor
Key Responsibilities
- Supports Account Managers in meeting the customer's needs.
- Enters customer orders and quotes into the computer system.
- Researches, and follows up on open customer orders.
- Responsible to keep Open Order Reports current and process Return Authorizations.
- Obtain proof of delivery for customers.
- Aids in general clerical work such as correspondence & filing.
- Researches to find products not currently in the portfolio.
- Enters, processes and maintains quality event records.
- Accounts Receivable follow up with customers
- Literature distribution
- Other tasks as assigned
- Computer use and navigation
- Microsoft Excel & Word
- Strong organization skills
- Problem-solving skills
- Mathematics aptitude
- Attention to detail
- Good communication skills
- Works well independently and in group environments
- Typing skills
High School Diploma (or GED).
Experience Required
This is an entry-level position.
NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.
More about this job
Responsibilities
Supports Account Managers by entering customer orders and quotes while researching and following up on open orders. Handles clerical tasks, return authorizations, and maintains quality event records.
Requirements
Requires a High School Diploma or GED. This is an entry-level position requiring proficiency in Microsoft Office and strong organizational skills.
Skills
- Computer Navigation
- Microsoft Excel
- Microsoft Word
- Organization Skills
- Problem-solving
- Mathematics
- Attention To Detail
- Communication Skills
- Typing Skills
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
Keywords
- Sales Support
- Order Entry
- Account Management
- Open Order Reports
- Return Authorizations
- Accounts Receivable
- Telecommunications
- Clerical Work
- Microsoft Excel
- Microsoft Word