Merchandising Lead

The Merchandising Lead owns the ongoing health, performance, and merchandising readiness of active brands on the PBP platform. As a key brand relationship owner, this role proactively monitors performance, resolves issues, maintains catalog quality, and identifies opportunities to grow brands across PBP’s retail network.

Key Responsibilities

Brand Health, Performance & Growth

• Serve as an ongoing point of contact for brands, triaging inquiries, following up on outstanding items, and escalating operational or growth opportunities to the appropriate internal stakeholders.
• Conduct regular brand check-ins and performance audits to identify issues, opportunities, and required actions.
• Own brand performance reporting, providing visibility into performance, engagement, readiness, and growth opportunities.
• Identify and pursue opportunities for assortment expansion, retailer placement, promotions, campaigns, and partnerships.
• Prepare brands and products for retailer promotions and coordinate participation across internal teams.

Merchandising & Performance Management

• Monitor product pricing, costs, SKU representation, retailer adoption, inventory, and product performance.
• Maintain accurate SKU counts, product information, and merchandising inputs required for assortment planning, forecasting, and retailer opportunities.
• Coordinate resolution of issues related to pricing, inventory, product information, retailer inquiries, and other merchandising needs.
• Maintain internal systems as reliable sources of truth for brand and product information.
• Continuously improve merchandising workflows, documentation, and processes.

Catalog & Product Readiness

• Review brands and conduct SKU-level QA to ensure product information, pricing, operational details, imagery, and assets are complete, accurate, and retail-ready.
• Coordinate previews and catalog updates, seasonal launches, and product newness, maintaining line lists and launch calendars to ensure products go live accurately and on time.
• Execute product additions, edits, taxonomy, tagging, maker pages, and seasonal collections across PBP platforms and retail channels.
• Maintain consistent product naming, imagery, categorization, taxonomy, and merchandising standards across platforms.

What Success Looks Like

• Active brands have clear ownership and a consistent engagement cadence.
• Performance and merchandising issues are identified early and resolved proactively.
• Brand health and performance are consistently measured, reported, and actioned.
• Growth opportunities across products, retailers, promotions, and campaigns are proactively identified and pursued.
• Catalog updates, seasonal launches, and product newness are accurate and delivered on schedule.
• Brand and product information remains accurate, current, and retail-ready.
• Brands feel informed, supported, and connected to PBP.

Qualifications

• Strong background in retail and merchandising, including product assortment management and visual or digital merchandising.
• Strong customer service and relationship management skills, with experience supporting brands and retailers and resolving inquiries effectively.
• Experience managing inventory, product availability, and accurate stock data in coordination with operations or logistics teams.
• Proficiency with retail or merchandising platforms, spreadsheets, and data analysis to monitor catalog performance and identify trends.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, tech-enabled environment.
• Strong written and verbal communication skills, with the ability to clearly communicate product information and collaborate across teams.
• Experience with e-commerce, marketplaces, or omnichannel retail is an asset; familiarity with AI-driven product discovery is a plus.
• Post-secondary education in business, retail management, merchandising, or a related field, or equivalent practical experience.

Compensation & Benefits

Full-Time Contract (12-18 months)

Base Salary: $60,000 – $80,000 CAD

We believe in transparent compensation. Placement within the range above will be determined based on experience and overall fit for the role. In addition to competitive compensation, we offer comprehensive health benefits, and the opportunity to have a direct impact on the growth of our company.

About Powered by People (PBP)

Powered by People (PBP) is on a mission to democratize a global sustainable economy. Our digital platform connects responsibly made products from independent brands worldwide to mainstream retail channels through our distribution network, catalog and order management technology, and compliance tools - including PBP Dropship, PBP CatalogAgent, and PBP Verified™.

Because when their businesses grow, we all flourish.