Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 25, 2026

Hiring at a glance

View jobs

Open jobs: 1,838
Employers: 498

Advertised starting pay

Average starting payCAD / hour: $18.44Across 235 listings
Average starting payCAD / year: $46,337Across 43 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%30 listings
Hybrid: 7%123 listings
On-site: 92%1,683 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (231), Farm Boy Inc. (182), Dollar Tree Stores (177).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 24 days ago
Overnight Customer Service Representative
Circle K
Yarmouth Indian Reserve No. 33, NS
As a Customer Service Representative, you will enjoy:
Added 24 days ago
Client Service Representative
CIBC
Vancouver, BC
Part-time
Added 28 days ago
Customer Service Agent-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
Other
Added 28 days ago
Customer Service Representative
Farm Boy Inc.
London, ON
$17.6 CAD / hour
Part-time
Added 24 days ago
Customer Service Representative
Circle K
Saint John, NB
As a Customer Service Representative, you will enjoy:
Added 24 days ago
Full Time Call Centre Agent
We An-Ser
Regina, SK
$17 CAD / hour
Full-time
Added 24 days ago
Overnight Customer Service Representative (Motivator) – Barrhaven Strandherd Crossing
GoodLife Fitness
Ottawa, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 24 days ago
Part-Time Overnight Customer Service Representative
Circle K
Yarmouth Indian Reserve No. 33, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 24 days ago
Customer Service Associate I
Bausch+Lomb Companies Inc.
ON · CAN - Ontario, Canada, ON
Added 28 days ago
Customer Service Representative
Kelly
Mississauga, ON
$25 to $33 CAD / hour
Contract
Kelly is currently hiring for a Customer Service Representative position with our client located onsite in Mississauga, ON L5A 0E3 – Hybrid 3 day onsite and 2 days remote
Added 24 days ago
Customer Service Representative (Student role)
Centurion Asset Management Inc.
Montreal, QC
Part-time · Contract
Added 1 month ago
Customer Service Representative
FASTSIGNS #513001
Brampton, ON
$18 to $25 CAD / hour
Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 24 days ago
Client Service Representative - Medical Administration
ProResp, Inc.
Toronto, ON
Full-time
Client Service Representative (Medical Administration)
Added 17 days ago
Customer Service Representative
U-Haul
Kitchener, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team…
Added 24 days ago
Customer Service Representative (Motivator) - Oakville Place
GoodLife Fitness
Oakville, ON
Part-time
Who is a Customer Service Representative (Motivator)?
Added 24 days ago
Route Sales Support (Relief Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 28 days ago
Customer Service Agent 2-Part-time-Etobicoke
Serco
Toronto, ON · Etobicoke, ON
Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 29 days ago
Customer Service Representative
Gerard Daniel
Mississauga, ON
Full-time
Acts as a liaison between customers and the company by ensuring exceptional customer service relations for Gerard Daniel Worldwide to achieve efficient and profitable sales of all company…
Added 24 days ago
Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 24 days ago
Route Sales Rep (Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Kamloops, BC
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 24 days ago
Bilingual Customer Service Representative
Outlier
Toronto, ON
Up to $19 CAD / hour
Part-time
Bilingual Customer Service Representative – Passport Health
Added 24 days ago
Bilingual Customer Support Representative (English/French)
Accenture
St. Catharines, ON
Full-time
As a Customer Support Representative, you will provide customer support through inbound chat interactions, assisting customers with a variety of service-related inquiries. You will deliver…
Added 29 days ago
Customer Service Representative
Farm Boy Inc.
Aurora, ON
$18 CAD / hour
Full-time
Added 29 days ago
Bilingual Customer Service Representative
Jumpstart Refugee Talent - Partner
Ottawa, ON · Toronto, ON
Full-time
Our employer partner, Banking Industry is currently looking to add an experienced Bilingual Customer Service Representative to their team!
Added 24 days ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Sep 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative acts as the primary point of contact for customers, managing accounts and coordinating orders across production and shipping departments. They are responsible for preparing accurate quotes, resolving customer concerns, and identifying sales opportunities to ensure an exceptional customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, inside sales, or account management with strong organizational and interpersonal skills. Proficiency in Microsoft Office and the ability to learn technical product knowledge and internal management systems are required.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Communication
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Point-of-sale
Inventory management
Technical product knowledge
Relationship building

Benefits

Training
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Lumber
Hardwoods
Woodworking
Contractors
Builders
Sales orders
Invoicing
Work orders
Upselling
Cross-selling
Account receivables
Lead generation
Marketing
Inventory
Order management
Customer-facing
Retail sales
Manufacturing
Building materials
Technical products

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