Find work in Canada.

556,385 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Develop subject matter expertise in the business domain they are operating in and the systems/solutions they are supporting.
Added 4 mins ago
Production Supervisor
Nucor Rebar Fabrication
Montreal, QC
…deliveries, as well as a breadth of offerings and innovative solutions to the steel construction industry. With strategically placed manufacturing locations in Ancaster, ON, Montreal, QC,…
Added 4 mins ago
SA
Parts Advisor
Somerville Auto Group
Toronto, ON
- Full-time
…understanding customer needs and matching them with the right parts solutions. Your expertise in parts sourcing, compatibility, pricing, and availability ensures accuracy, efficiency, and…
Added 4 mins ago
K
Tax Manager, Enterprise Tax
KPMG
Moncton, NB
- Full-time
Excellent client relationship and communication skills, with the ability to understand clients' business objectives and deliver practical tax solutions
Added 4 mins ago
K
Senior Manager, Audit
KPMG
Montreal, QC
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 4 mins ago
Q
CCaaS Architect
Quantiphi
Canada
- Full-time
…Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our…
Added 4 mins ago
A
Guidewire Leads & Integration Gateway Developer – Aviva
Amyantek
Toronto, ON
- Contract
Experience with Gosu, Guidewire APIs, business rules, workflows, and integrations.
Added 4 mins ago
SS
Account Executive
S.i. Systems
Calgary, AB
- $75,000 to $110,000 CAD / year
- Full-time
Are you a dynamic sales professional in IT staffing with a passion for building lasting relationships and driving business success? We are seeking an experienced Account Executive (AE) to…
Added 4 mins ago
TC
Business Analyst
Tata Consultancy Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are seeking a highly skilled Business Analyst with experience in Insurance and/or Banking applications to join our team. The ideal candidate will act as the bridge between business…
Added 4 mins ago
SP
Business Analyst 2
Surrey Police Service
Surrey, BC
- Full-time
…policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of…
Added 4 mins ago
ZS
Business Analyst with Adobe AEM app experience
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Liaise with business stakeholders and technology teams to understand business objectives and design solutions that meet analytics, operational, and management reporting needs while ensuring…
Added 4 mins ago
TI
PYTHON FULL STACK DEVELOPER WITH JAVA
Tekgence Inc
Mississauga, ON
- Full-time
Python We are seeking a skilled Backend Developer with 7+ to 10+ years of experience in designing, developing, and maintaining scalable backend applications. The ideal candidate will have…
Added 4 mins ago
BO
Sr. Relationship Manager, Corporate Banking
Bank of China (Canada)
Calgary, AB
- Full-time
We are seeking an experienced Senior Relationship Manager, Corporate Banking to drive business growth and expand our corporate banking presence across Alberta and Saskatchewan. This role is…
Added 4 mins ago
G
Head of Insurance Solutions
Geotab
Waterloo, ON
- Full-time
As a Head of Insurance Solutions, your key area of responsibility will be product strategy, roadmap, and outcome ownership; customer value delivery and external customer engagement; people…
Added 4 mins ago
MI
Senior Associate, Fund Accounting, Real Assets (Yardi experience preferred)
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
…and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration,…
Added 4 mins ago
A
Human Resources Business Partner
Adecco
Toronto, ON
- Full-time
You will build credibility quickly, challenge constructively, and bring sound judgment, discretion, and practical solutions to the business.
Added 4 mins ago
SI
Business Analyst with Wholesale lending
Smart IT Frame LLC
Mississauga, ON
- Full-time
Develop creative technical solutions to meet business needs and manage complex high volume applications in partnership with business partners and stakeholders
Added 4 mins ago
PI
Head of Marketing and Brand
Pack-Smart Inc.
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
Relevant experience may come from industrial automation, manufacturing or another complex B2B business. We will assess your judgment, technical curiosity, attention to detail, learning…
Added 4 mins ago
GS
Technical Program Manager
Gala Solutions
Montreal, QC
- Contract
…Organisation. This role partners with engineering, product, and business stakeholders to plan, coordinate, and execute complex programmes, ensuring alignment to portfolio roadmaps, delivery…
Added 4 mins ago
IS
AWS DevOps Engineer
Iris Software Inc.
Toronto, ON
- Contract
With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital…
Added 4 mins ago
IS
Python Developer with SAS
Iris Software Inc.
Toronto, ON
- Contract
With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital…
Added 4 mins ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
…incentive plans effectively drive sales performance, support business objectives, and align with organizational priorities. Working closely with Sales, Finance, and People teams, the…
Added 5 mins ago
G
Head of Insurance Solutions
Geotab
Toronto, ON
- Full-time
As a Head of Insurance Solutions, your key area of responsibility will be product strategy, roadmap, and outcome ownership; customer value delivery and external customer engagement; people…
Added 5 mins ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Ottawa, ON
- Full-time
People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
Added 5 mins ago
MT
Account Executive (Territory Sales)
MT Talent Solutions Inc.
Winnipeg, MB
- Full-time
Build meaningful customer partnerships while selling solutions that support better care. We are partnering with an established healthcare solutions provider to recruit an Account Executive…

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

Report this job