Find work in Canada.

561,037 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world.
Added 13 mins ago
BC
Warehouse Worker - Evening shift
Bunzl Can
Calgary, AB
- Full-time
Assist other warehouse workers in completing tasks as requested by the Warehouse Manager or immediate supervisor
Added 13 mins ago
W
Laser Scanning Technician
Weir
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
…customer assets. Reporting to the Oil Sands Technical Solutions Manager, the Laser Scanning Technician collaborates closely with Aftermarket Account Managers, Field Engineers, Reliability…
Added 27 mins ago
Warehouse Associate
WestMET Group
Calgary, AB
Reporting to the Warehouse Manager, the Warehouse Associate supports safe, accurate, and efficient warehouse operations at the Black Earth Calgary Operations Centre. The role receives…
Added 27 mins ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
The Health, Safety & Wellness Manager provides strategic leadership and oversight for the organization's Health & Safety Management System, regulatory compliance, WSIB and disability…
Added 27 mins ago
FT
Conseiller(ère) en ressources humaines // HR Advisor
Face to Face Games
Montreal, QC
- Full-time
Added 28 mins ago
A
Senior Project Manager
Airswift
Calgary, AB
- Contract
We are seeking an experienced Senior Project Manager, Project Development for a long-term contract opportunity supporting the development of strategic capital projects across gas…
Added 28 mins ago
CE
Branch Manager
Collicutt Energy Services
Red Deer, AB
- Full-time
We are currently seeking a Grande Prairie Branch Manager to lead our Grande Prairie operations. This is a hands-on leadership role responsible for the overall performance of the branch -…
Added 28 mins ago
AU
Livreur RSR / Route Sales Representative (Delivery Driver)
Alsco Uniforms
Quebec, QC
- Full-time
…Performs other duties as required. Reports to the District…
Added 42 mins ago
A
Business Development Manager - Temperature Control
Aggreko
Calgary, AB · Toronto, ON
- Full-time
Bring your energy to Aggreko as Business Development Manager - Temperature Control based in Toronto, ON. You’ll be responsible for driving sales growth by identifying new business…
Added 57 mins ago
R
Gestionnaire de projets, Réseau des centres moteurs – Project Manager, Engine Center Network
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 57 mins ago
R
Stagiaire en logistique d'entreposage - Hiver 2027 | Operations Logistics Internship – Winter 2027
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 57 mins ago
M
Project Manager, Lakeshore West Construction Management
Metrolinx
Canada
- Full-time
Our Stations Lakeshores Construction Management Office is seeking to hire a Project Manager to support the delivery of transit facilities across the Stations Lakeshores portfolio. The…
Added 57 mins ago
Service Manager
Cintas
Langley (District), BC · Langley, BC
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a…
Added 1 hour ago
BR
Regional Technical Services Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
The Technical Services lead provides technical expertise and ensures compliance across building operations integrity, environmental health and safety, regulatory requirements, risk…
Added 1 hour ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
…national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support…
Added 1 hour ago
BT
General Manager
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall…
Added 1 hour ago
RP
Planning Manager – Production Planning & Manufacturing
Remote People
Calgary, AB
- Full-time
Diploma or degree in Supply Chain Management, Operations Management, Industrial Engineering or a related discipline.
Added 1 hour ago
M
Marsh People and Investments - Strategic Implementation Co-Op - Toronto - Winter 2027
Marsh
Toronto, ON
- Temporary
…solutions. The role reports to the Strategic Implementation manager, who will provide direction on overall objectives and…
Added 1 hour ago
AT
Warehouse Associate
Atlas Tools & Machinery
Vaughan, ON
- Full-time
…exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive…
Added 1 hour ago
M
Concierge - Residential (Toronto, ON)
Morguard
Toronto, ON
- Full-time
Assists the Building Manager in day-to-day operations of the building
Added 1 hour ago
TS
Fleet Manager
TalentSphere Staffing Solutions
Toronto, ON · Etobicoke, ON
- Full-time
Our client, an Canadian based organization operating within the transportation and industrial services sector, is seeking a Fleet Manager to lead the performance, availability, and…
Added 1 hour ago
TS
Regional Manager - Vancouver
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
TS
Regional Manager - Calgary
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
GE
Field Talent Acquisition Partner
GFL Environmental Inc.
Vaughan, ON
- Full-time
Hiring Manager Partnership: Act as a consultative talent advisor to district leadership and operations managers, aligning recruitment efforts with local workforce planning goals.

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

Report this job