Find work in Canada.

557,954 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
VH
RN - Palliative Care Program (Central)
VHA Home HealthCare
Toronto, ON · Lawrence Office
- Part-time
A moderate level of wound care or venipuncture knowledge and experience is an asset.
Added just now
Senior Talent Acquisition Specialist
I M P Group International Inc.
Dorval, QC
…commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or…
Added just now
SC
Agent(e) Administratif(ve), Classe 2 - Administrative Agent, Class 2
Shriners Children's
Montreal, QC · Shriners Children's - Quebec
- Full-time
Minimum de deux (2) années d'expérience pertinente.
Added just now
Financial Advisor - Richmond Road Branch, AB
Scotiabank
Calgary, AB
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added just now
C&EM Program Specialist
FortisBC
Surrey, BC
…will have start dates at certain periods of the year. If your experience is a match, we’ll be in touch to start the conversation. Thanks for considering us - we’re looking forward to…
Added just now
WO
IT Field Technician (Union)
We One
Surrey, BC
- Full-time
3 years of equivalent experience within a technically challenging and diverse environment; ideally in an industrial setting.
Added just now
Inside Sales Representative
Sonepar
Timmins, ON
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added just now
E
Platform Engineer - Depop
eBay
Toronto, ON
- Full-time
…platform capabilities across cloud infrastructure, Kubernetes, developer tooling, automation, and…
Added just now
Assistant Store Manager, FT
Under Armour
AB · Edmonton, AB
Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business
Added just now
KS
Credit Card Sales Representative-Woodbridge
Kognitive Sales Solutions
Vaughan, ON
- Part-time
Those with a hunger to keep learning through coaching, feedback, and hands-on experience
Added just now
Underwriting Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON
You have post-secondary or an equivalent combination of education and experience
Added just now
License Owner, Calgary
Stranger Soccer
Calgary, AB
…also encourage you to download the Stranger Soccer app and experience the platform…
Added just now
License Owner, Edmonton
Stranger Soccer
AB · Edmonton, Alberta
…also encourage you to download the Stranger Soccer app and experience the platform…
Added just now
License Owner, Vancouver
Stranger Soccer
Vancouver, BC
…also encourage you to download the Stranger Soccer app and experience the platform…
Added just now
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
5-7+ years of experience in demand planning, inventory planning, service parts planning, procurement, or supply chain management.
Added just now
ZT
Advanced Data Platform Engineer
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
Minimum 4+ years of experience taking decisions, building, and managing data related infrastructure.
Added just now
E
Project Manager
EllisDon
ON · Ontario Projects
- Full-time
You have a construction related degree/diploma and three+ years of construction experience or an equivalent combination of technical training and experience in a Project Manager role
Added just now
Director, Centre for Learning Strategy Support
University of Toronto
Toronto, ON
The Director will have demonstrated, through experience, strategic leadership, strong administrative acumen including fiscal management and project management; excellent interpersonal…
Added just now
TT
Retail Store Associate Part Time Winners - Westwood Mall
The TJX Companies, Inc.
Coquitlam, BC
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added just now
Signalling Installation Estimator
Alstom
Toronto, ON
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this…
Added just now
Signaling and Civil Integration Specialist
Alstom
Toronto, ON
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this…
Added just now
BP
Assistant Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
…our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe…
Added 15 mins ago
Protection & Controls Engineer
Hubbell Incorporated
Edmonton, AB
Career growth through development programs, learning opportunities, and education reimbursement.
Added 15 mins ago
YO
Mental Health Specialist
YMCA of Greater Toronto
Torrance, ON
- Part-time
Pay within range based on years of transferrable experience
Added 15 mins ago
YO
Payroll and HRIS Specialist
YMCA of Southern Interior BC
Kelowna, BC
- Full-time
Ongoing opportunities for learning, development and growth

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

Report this job