Find work in Canada.

560,291 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
S
Furniture Maker
Shorefast
Joe Batt's Arm, NL
- $21 to $25 CAD / hour
- Full-time
Continued learning and professional development training
Added 13 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Saskatoon, SK
- Full-time
- You will apply advanced geotechnical principles to develop and lead innovative problem-solving approaches and guide development of conceptual models in support of closure plan development…
Added 13 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Calgary, AB
- Full-time
- You will apply advanced geotechnical principles to develop and lead innovative problem-solving approaches and guide development of conceptual models in support of closure plan development…
Added 13 mins ago
VH
Intake Social Worker - Restore Home and Safer Space Program Region of Peel
VHA Home HealthCare
Toronto, ON · Soudan Office
- Full-time
Compensation for education and professional development
Added 13 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Bowmanville, ON
- Full-time
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends,…
Added 13 mins ago
SR
Retail Operations Supervisor
Staples Retail
Oakville, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 13 mins ago
M
Manager, Consumer Insolvency
MNP
Ottawa, ON
- Full-time
Network in the local business community, consider business development opportunities and lead the preparation and delivery of presentations to referral sources
Added 28 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Montréal-Ouest, QC
- Full-time
As Manager, Growth and Performance, P&C Insurance – Personal Lines you play a key role in developing and executing the strategy for the P&C Insurance personal lines in Quebec. You’ll also…
Added 28 mins ago
E
Payroll Team Lead, International
EllisDon
London, ON
- Full-time
Support the training and development of new payroll team members.
Added 28 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Levis, QC
- Full-time
As Manager, Growth and Performance, P&C Insurance – Personal Lines you play a key role in developing and executing the strategy for the P&C Insurance personal lines in Quebec. You’ll also…
Added 28 mins ago
FG
Associate Director, Full-Stack Applications - Credit Module
Fitch Group
Toronto, ON
- $150,000 to $170,000 CAD / year
Join our fast‑growing Toronto hub, where we’re using AI to reshape global credit decisions and the software development lifecycle. Here you’ll help us modernize and reinvent our…
Added 28 mins ago
PC
Junior Software Developer
PRI Consultants
Mississauga, ON
- Full-time
We are hiring a Junior Software Developer, a recent graduate or early-career developer, to join a small team under our Lead Full-Stack Developer. You will learn by shipping: building…
Added 28 mins ago
PC
Junior Software Developer
PRI Consultants
Calgary, AB
- Full-time
We are hiring a Junior Software Developer, a recent graduate or early-career developer, to join a small team under our Lead Full-Stack Developer. You will learn by shipping: building…
Added 28 mins ago
Azure Cloud Engineer - Senior Consultant
EY
Toronto, ON
Collaborating with development teams to support DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines.
Added 28 mins ago
VC
Junior HR & Systems Specialist
Valsoft Corporation
Montreal, QC
- Full-time
Support the Group HR Lead in integrating newly acquired businesses into Edelweiss Group’s systems including uploading and maintaining accuracy of employee information on HRIS, ensuring data…
Added 28 mins ago
A
Senior Product Manager - New Product. Global Legal Tech SaaS. Remote.
Actionstep
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing,…
Added 28 mins ago
CO
Staff Engineer - Data Engineering
Capital One
Toronto, ON
- Full-time
Act as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systems
Added 28 mins ago
S
Stage Experience Lead - Full Time
Sephora
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 28 mins ago
Manager, Official Plan and Legislation
City of Toronto
Toronto, ON
As part of the City Planning management team and reporting to the Director of Official Plan and Zoning, the Manager, Official Plan and Legislation leads a team of professional planners and…
Added 28 mins ago
MF
Director, Citizen Development & Employee Technology Experience Pod Owner
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 43 mins ago
DC
Electrical Engineer-in-Training
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Commit to self-development and ongoing learning and professional development
Added 43 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Participate in the development and review of organizational policies, procedures, and practices to ensure legal compliance and risk mitigation.
Added 43 mins ago
P
Toronto Internal Audit & Financial Advisory (Financial Services) Associate Director
Protiviti
Toronto, ON
- Full-time
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean…
Added 43 mins ago
Développeur logiciel (Performances moteur) - Battlefield/Software Developer (Engine Performance) - Battlefield
Electronic Arts
Montreal, QC
Reporting into Technical Lead, you will be a part of ensuring the studio and our live titles to adopt new technology and always improve the way we work. As an engineer, your ideas and…
Added 43 mins ago
Coordinator, HR
Bayshore
Calgary, AB
Participate in or lead the Health and Safety Program as directed by the HRM/Area Director.

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

Report this job