Find work in Canada.

556,385 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Performance Manager
AutoTrader.ca
Toronto, ON
…adopt, and maximize the value of the platform. As a Performance Manager, you’ll work closely with dealers and internal stakeholders to ensure program compliance, support operational…
Added 9 mins ago
NC
Member Advisor 2
Northern Credit Union
Kenora, ON
- Full-time
Reporting to the Branch Manager, the Member Advisor 2 will be responsible for marketing the organization’s products and services within clearly defined policies and procedures. This key…
Added 9 mins ago
HL
Superintendent- London (Live-In)
Homestead Land Holdings Limited
London, ON
- Full-time
Other duties as assigned by the Property Manager
Added 9 mins ago
FB
Central - Assistant Manager - Inventory Control - Contract
Farm Boy Inc.
Mississauga, ON
- Contract
In this 14 month contract position, you’ll support the Central Kitchen team by overseeing inventory control, invoicing, costing, and administrative processes. In this role, you’ll help…
Added 9 mins ago
S
Director, Solutions Engineering
Solink
Remote, Canada
- $279,504 to $349,380 CAD / year
- Full-time
- Remote
…technical leaders of the deal and speak the language of the customer - the priorities, workflows, and challenges of each industry and persona we…
Added 9 mins ago
LI
Account Executive, SMB
Loopio Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
Work closely with the Product team to help evolve the Loopio Platform based on market and customer developments
Added 24 mins ago
Procurement Manager
PagerDuty
Toronto, ON
PagerDuty is seeking an exceptional, forward-thinking Procurement Manager to join our team! In this role, you will act as a core strategic business partner to our Product Management…
Added 24 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 24 mins ago
Corporate Store Key Holder
Bulk Barn
Kitchener, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 24 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
North Bay, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 24 mins ago
Corporate Store Key Holder
Bulk Barn
Thornhill, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 24 mins ago
Supervisor Child & Youth ID #1663
YMCA of Simcoe/Muskoka
Innisfil, ON
Provide customer facing program leadership as required or defined by General Manager.
Added 24 mins ago
Traffic Coordinator
Corus Entertainment
Toronto, ON
Corus has an exciting opportunity as an Inventory Management Coordinator in our Toronto office. Reporting to the Manager, Inventory Management on our Traffic team, you will be responsible…
Added 24 mins ago
ASSISTANT.E GÉRANT.E INTERIM
Boutique La Vie En Rose
Rouyn-Noranda, QC
Added 24 mins ago
SA
Parts Advisor
Somerville Auto Group
Toronto, ON
- Full-time
For over 60 years, Somerville Auto Group has built a trusted reputation for integrity, quality, and exceptional customer service within the transportation industry. Rooted in strong family…
Added 24 mins ago
AF
HVAC Install Apprentice
Action Furnace
Calgary, AB
- Full-time
Reporting to the Install Manager, the Install Apprentice will assist with the installation of residential HVAC equipment. The HVAC Install Apprentice works under the guidance of experienced…
Added 24 mins ago
I
Office Administrator
ITK
Ottawa, ON
- Full-time
Under the direction of the Manager, Finance & Administration, the Office Administrator is responsible for administering and managing all reception duties, as well as planning and overseeing…
Added 24 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 24 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 24 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 24 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 24 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
…Working in a hybrid work environment and reporting into a Team Manager, Field Sales & Marketing, your primary responsibility is to generate sales and drive revenue growth for Xplore by…
Added 24 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
…Working in a hybrid work environment and reporting into a Team Manager, Field Sales & Marketing, your primary responsibility is to generate sales and drive revenue growth for Xplore by…
Added 24 mins ago
IG
Investment Banking Specialist
Infotree Global Solutions
Montreal, QC
- Contract
Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their…
Added 24 mins ago
FK
Planner, Supply Chain
Fresenius Kabi Canada
Toronto, ON
- Full-time
The Planner, Supply Chain works closely with the Supply Chain Manager and the Director, Supply Chain and Customer Service in managing all activities related to monitoring and controlling…

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

Report this job