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Added 4 hours ago
AI
Sales Executive (Bilingual French/English)
ARxIUM INC
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Are you passionate about healthcare, technology, and building meaningful customer relationships? Do you thrive in a consultative sales environment where you can solve complex challenges and…
Added 4 hours ago
HE
Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
Experience in new business development, including prospecting, lead generation, and closing sales in industrial or energy-related markets.
Added 4 hours ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 6 hours ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Sales Leadership & Clienteling: Act as the lead stylist on the floor, cultivating long-term relationships and building a robust personal client book through upscale, personalized customer…
Added 6 hours ago
SC
Marketing Specialist
Sustainability consulting
Canada
- Full-time
Support lead generation and customer acquisition initiatives through targeted marketing strategies.
Added 7 hours ago
MP
Prime Residential Broker – Move to Dubai
McCone Properties
Montreal, QC
- Full-time
Bring your luxury sales record to Dubai - villas and penthouses from AED 10 million, tax-free commission
Added 7 hours ago
MP
Property Consultant – Move to Dubai
McCone Properties
Montreal, QC
- Full-time
Premium Property Finder listings and a marketing team behind you
Added 7 hours ago
C
Associate (Broker), Office
Colliers
AB · Red Deer County, AB
- Volunteer
As a real estate sales professional, you will collaborate on the daily operation of the team’s business, expanding your knowledge in all aspects of commercial leasing, marketing, and sales…
Added 7 hours ago
VM
Outside Sales & Marketing Representative
Vantage Marketing Canada
Barrie, ON
- Full-time
No previous sales experience is required. We're looking for people with the right attitude and willingness to learn.
Added 9 hours ago
M
Health & Benefits Consultant
Mercer
Montreal, QC · Quebec, QC
- Other
Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully
Added 11 hours ago
BC
Marketing Specialist
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Support lead generation and customer acquisition initiatives through targeted marketing strategies.
Added 12 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Vancouver, BC
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 12 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Toronto, ON
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 13 hours ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build and maintain SKU-level purchasing plans for each supplier from sales history, forecasts, seasonality, lead times, MOQs and inventory targets.
Added 14 hours ago
CO
Automotive Sales Consultant (Vancouver Mitsubishi/Company of Cars)
Company of Cars
Vancouver, BC
- Full-time
Vancouver Mitsubishi / Company of Cars is looking for ambitious, motivated, and tech-savvy Sales Consultants to join our growing team!
Added 14 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
North Battleford, SK
- Full-time
…retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees…
Added 15 hours ago
TP
Marketing Specialist
Taleo Project Services Inc
Calgary, AB
- Contract
The successful candidate will be responsible for executing multi-channel marketing campaigns, coordinating industry events, managing digital and social media channels, and developing…
Added 15 hours ago
RA
Senior Digital Sales Executive
RMG Advertising
Calgary, AB
- Full-time
A proven track record of achieving and exceeding sales goals, with the ability to lead teams to success in a dynamic digital advertising environment.
Added 17 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 17 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 18 hours ago
A
Account Director / Senior Account Manager (Vancouver, Toronto, LA)
Akcelo
Vancouver, BC
- Contract
With the chance to work with the latest technology and some of the world’s most famous brands, a normal day in the role of the Account daily lead includes:
Added 18 hours ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
Lead restaurant meetings and support effective communication.
Added 19 hours ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…
Added 20 hours ago
A
Dealership Retail Experience Strategist [AQ-25678]
Aquent
Canada
- Contract
Collaborate with internal teams, including Business Development, Digital, Marketing, and Sales and Service Operations, to align retail customer journeys with the brand’s customer experience…
Added 21 hours ago
ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…

POWERGROUP Resources

Customer Service Representative

Smithville, Canada

Competitive base salary of $50 000+ per year, based on experience and qualifications. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive base salary of $50 000+ per year, based on experience and qualifications.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Wood Shed has been proudly serving Southern Ontario for over 30 years as a trusted supplier of quality lumber, live-edge slabs, hardwoods, reclaimed wood, woodworking supplies, and custom wood products. We take pride in delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners alike.

As we continue to grow, we are looking for a Customer Service Representative to join our team. Reporting directly to the Office Manager, in this customer-focused role, you'll be the first point of contact for customers, helping them find the right products for their projects while preparing quotes, managing customer accounts, coordinating orders, and building long-term relationships. Working closely with our production, purchasing, warehouse, and shipping teams, you'll play an important role in delivering an exceptional customer experience from inquiry to order fulfillment.

This role is on-site at our Smithville location. The pace can shift quickly, especially on busy customer days. Flexibility and patience are key traits that contribute to success in the position.

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key Responsibilities

Customer Service & Sales

Greet and assist customers in person, over the phone, and by email, delivering professional and exceptional customer experience
Prepare quotes, sales orders, invoices, and work orders accurately
Recommend products and solutions based on customer needs and project requirements
Support customers with product selection, availability, pricing, and order timelines
Resolve customer concerns professionally and escalate issues when required

Account Management

Manage and maintain assigned customer accounts
Build strong relationships with contractors, builders, woodworkers, and retail customers
Follow up on quotes and sales opportunities to help convert inquiries into orders
Assist in maintaining and growing existing monthly account holder relationships
Monitor customer purchasing trends and identify upselling and cross selling opportunities

Administrative & Operational Support

Coordinate customer orders with production, shipping, and purchasing departments to ensure accurate and timely order fulfillment
Assist with account receivables follow-up and customer payment inquiries
Maintain accurate customer records within internal systems
Support front counter staff and assist with general operational questions and day-to-day administrative tasks as needed
Assist outbound sales representative with marketing efforts, mass customer emailing, and lead generation

Minimum 3 years of experience in customer service, inside sales, retail sales, account management, or a similar customer-facing role with direct customer interaction by phone, email, and in person.

Excellent communication and interpersonal skills with a strong commitment to delivering exceptional customer service.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy when preparing quotes, sales orders, invoices, and customer documentation.
Strong problem-solving skills and the ability to resolve customer concerns professionally and effectively.
Comfortable learning technical product knowledge and recommending solutions based on customer needs.
Proficient with Microsoft Office, including Excel and Outlook, and comfortable learning ERP, CRM, point-of-sale, accounting, inventory, or order management systems.
Experience preparing quotes, following up on quotes, generating sales, and identifying upselling and cross-selling opportunities.
Experience coordinating orders with production, shipping, or other internal teams to support accurate order fulfillment, while handling payment inquiries and maintaining accurate customer records.
Experience in lumber, building materials, construction, manufacturing, woodworking, hardware, flooring, millwork, cabinetry, plumbing, electrical, HVAC, industrial products, or other technical products is considered a strong asset.
Experience serving contractors, builders, woodworkers, retail customers, or monthly account holders is considered an asset.
Experience managing customer accounts and building long-term relationships with contractors, builders, trades, or other business customers is considered an asset.

Competitive base salary of $50 000+ per year, based on experience and qualifications.
Opportunities for training and professional development.

Supportive, collaborative, and team-oriented work environment.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative will act as the primary point of contact for customers, managing accounts, preparing quotes, and coordinating order fulfillment. They will work closely with internal production, shipping, and purchasing teams to ensure a seamless customer experience.

Requirements

Candidates must have at least 3 years of experience in customer service, sales, or account management. Proficiency in Microsoft Office and the ability to learn internal ERP or CRM systems is required, along with strong organizational and communication skills.

Skills

Customer service
Inside sales
Account management
Order fulfillment
Quote preparation
Communication
Interpersonal skills
Time management
Problem-solving
Microsoft Office
Excel
Outlook
ERP systems
CRM systems
Inventory management
Technical product knowledge

Benefits

Training
Professional development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Account Management
Lumber
Building Materials
Order Fulfillment
CRM
ERP
Microsoft Office
Excel
Outlook
Point-of-sale
Inventory Management
Quotes
Invoicing
Upselling
Cross-selling
Contractors
Woodworking
Administrative Support
Lead Generation
Marketing
Communication
Problem-solving
Time Management
Technical Knowledge
Retail Sales
Order Management
Accounting
Operations

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