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Added 13 mins ago
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Accounts Receivable Specialist
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Vaughan, ON
- Full-time
…activities across invoicing, cash application, credit adjustments, customer disputes, and aging management. This role is designed for an experienced AR professional who brings strong…
Added 13 mins ago
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- Full-time
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- $21 to $25 CAD / hour
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Added 28 mins ago
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Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Added 28 mins ago
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(CAN) Asset Protection Associate
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Added 28 mins ago
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POWERGROUP Resources

Operations Coordinator

Norwich, ON, Canada

$60,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Office Works is a leading provider of office furniture, supplies, business technology solutions, and managed services for clients across Ontario. We are committed to delivering exceptional service and innovative solutions that help businesses operate efficiently. As an Operations Coordinator, you will play a pivotal role in ensuring seamless day-to-day operations and supporting our clients, vendors, and internal teams.

Office Works is seeking a highly organized Operations Coordinator to support our growing business services team. This role combines administrative responsibilities with client service, quoting, purchasing, billing support, and project coordination. The ideal candidate does not need to be an IT technician but should be comfortable learning technical terminology and translating technical information into clear, professional client-facing proposals and communications.

This is not a basic clerical position. The ideal candidate will take ownership of administrative and operational responsibilities, proactively manage priorities, and help reduce leadership overload by keeping office operations organized and on track

We use AI-assisted tools to help identify and match applicants to our open roles. This may include reviewing resumes and suggesting potential matches. All final hiring decisions are made by humans.

Key responsibilities include:

Administrative & Operational Support

Manage incoming calls, emails, and service requests
Coordinate schedules, appointments, meetings, and follow-up activities
Maintain customer records, files, and operational documentation
Assist with reporting, administrative tracking, and process management
Support day-to-day business operations and organizational efficiency

Quoting & Proposal Coordination

Review supplier, vendor, and subcontractor quotations
Prepare professional client-facing quotes, proposals, and recommendations
Assist with quotations for office furniture, office supplies, technology products, and managed services
Track and follow up on outstanding quotations and sales opportunities
Ensure documentation is accurate, complete, and professionally presented

Billing & Contract Administration

Assist with recurring billing for managed services and subscriptions
Review vendor invoices for accuracy and completeness
Track service agreements, warranties, renewals, contracts, and licensing requirements
Support invoicing processes and help ensure services delivered align with customer billing

Project Coordination

Coordinate activities between Office Works, clients, vendors, and subcontractors
Track project timelines, milestones, deliverables, and outstanding action items
Maintain project documentation and provide status updates as required
Assist with procurement, purchasing, order management, and project logistics
Help ensure projects remain organized, on schedule, and properly communicated

Client Communication & Customer Service

Serve as a professional point of contact for clients and business partners
Communicate project updates, order status information, and service-related communications
Build positive client relationships through responsive and organized customer service
Assist in resolving issues by coordinating communication between stakeholders

Ideal Candidate

Highly organized and detail-oriented
Professional and confident communicator
Self-motivated with strong initiative
Comfortable working independently while coordinating with multiple stakeholders
Strong problem-solving and critical-thinking abilities
Able to prioritize competing demands and manage multiple projects simultaneously
Eager to learn new products, services, systems, and processes
Interested in long-term growth and development within the company

Previous experience in office administration, operations coordination, project coordination, business support, or a related role
Strong organizational and time-management skills
High attention to detail and excellent follow-through
Excellent written and verbal communication skills
Ability to manage multiple priorities and deadlines simultaneously
Comfortable learning technical terminology and communicating technical information in a clear, professional manner
Proficiency with Microsoft 365 applications including Outlook, Word, Excel, and Teams
Experience preparing quotations, proposals, or customer-facing documentation is considered an asset
Experience working in an IT, technology, office furniture, construction, or professional services environment is considered an asset
Must be legally eligible to work in Canada
Fluent in English

Success in This Role

After 12 months, the successful candidate will:

Independently prepare and manage client quotations and proposals
Coordinate projects effectively between clients, vendors, and subcontractors
Support accurate billing of recurring and project-based services
Reduce administrative workload for management and leadership
Maintain organized project documentation and operational processes
Help deliver a consistent, professional, and positive client experience

Preferred Qualifications:

Experience handling customer or vendor issues and escalations professionally
Experience with frequent client and vendor communication via email and phone
Strong organizational skills and ability to multitask
Interest in long-term growth and development within the company

60k-75k annually
Full time position
Monday-Friday Schedule
Occasional flexibility may be required based on operational needs

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More about this job

Responsibilities

The Operations Coordinator will manage daily administrative tasks, including scheduling, billing, and project coordination between clients and vendors. They are responsible for preparing professional proposals, tracking project milestones, and ensuring efficient office operations.

Requirements

The ideal candidate should have previous experience in office administration or project coordination and be highly organized with excellent communication skills. Proficiency in Microsoft 365 is required, along with the ability to learn technical terminology and manage multiple priorities.

Skills

Administrative support
Project coordination
Client service
Quoting
Purchasing
Billing support
Contract administration
Microsoft 365
Outlook
Word
Excel
Teams
Time management
Problem-solving
Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Administrative Support
Project Coordination
Client Service
Quoting
Purchasing
Billing
Contract Administration
Microsoft 365
Outlook
Word
Excel
Teams
Vendor Management
Logistics
Business Services
Office Furniture
Technology Solutions
Managed Services
Documentation
Scheduling
Procurement
Order Management
Reporting
Process Management

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