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Added 13 mins ago
C
Business Development Manager
Cisco
Toronto, ON
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
Added 13 mins ago
C
Business Development Manager
Cisco
Winnipeg, MB
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
Added 13 mins ago
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Business Development Manager
Cisco
Ottawa, ON
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
Added 13 mins ago
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Business Development Manager
Cisco
Montreal, QC
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
Added 30 mins ago
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Added 1 hour ago
FN
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Added 1 hour ago
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Toronto, ON · Ottawa, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications,…
Added 1 hour ago
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- Internship
…additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the…
Added 1 hour ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
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…additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the…
Added 1 hour ago
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Added 1 hour ago
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GOAPRDJP000001040 – Administrative Assistant – Intermediate
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- Internship
…additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the…
Added 1 hour ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
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- Internship
…additional appeal-related documents, and is expected to take the lead of parties become distressed. After the hearing, the AA is responsible for updating the appeal file, and once the…
Added 1 hour ago
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Escalate customer complaints to the Service Coordinator II or Team Lead
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Added 2 hours ago
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Added 2 hours ago
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…over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a…
Added 2 hours ago
DN
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delaware North America
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Lead the design, configuration, and support of SAP FI-CA solutions for utility business processes, including customer billing, payments, collections, dunning, security deposits, write-offs,…
Added 2 hours ago
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Do Not Apply -Inside Sales Associate II
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Added 2 hours ago
KI
Senior Operations Data Analyst (Hybrid)
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Burnaby, BC
- $90,000 to $125,000 CAD / year
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…team that has developed a product with strong, unique, and customer-valued differentiators versus other solutions on the market. We have built connections with key opinion leaders who are…
Added 2 hours ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB
- Full-time
The Service Account Executive generates new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing…
Added 2 hours ago
TU
Academic Support Analyst
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Business Solutions 3 | Business Solutions and Support | Enrolment Services

Powertech Labs

IT Advisor

Surrey, BC, Canada

$109,000 to $138,000 CAD / year · Full-time

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Job details

Pay: $109,000 to $138,000 CAD / year
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. A clean future will be driven by electric and hydrogen power, and we will help get there.
We are always guided by our values as a global clean-technology and engineering company:

Safety: This top everything. We do our work safely or we do not do it at all.
Challenges: We ready ourselves for the hardest challenges – through attaining accreditations, developing industry-leading innovative products & services, investing in our labs, hiring great people, and making them better.
Diverse Teams: We are strongest together and capitalize on our varied attributes – together we are more than the sum of parts.
Our customers: Customers fuel this company, and we constantly work with them to earn and retain their trust and loyalty. We expect that our customers hold us accountable to our commitments.
Excellence: Striving for excellence, acting with integrity, and having the highest standards in quality are core to what we do.

What you'll doWe are seeking a skilled IT Advisor to support the IT Services, Development and Cybersecurity functions at Powertech Labs Inc. and Powertech USA. Reporting to the Snr IT Manager, this role is crucial for ensuring security and efficiency of our IT services. The ideal candidate will have a broad base of knowledge and experience across the data centre, endpoint devices, cloud services, DevOps, and cybersecurity technologies, with an outgoing demeanor and exceptional customer service skills.

Key Responsibilities:

Provide leadership and guidance to outsourced service providers and ensure that the outsourcing team follows Powertech policies and guidelines and meets contractual requirements.
Review and approve Technology service requests, including accepting and reviewing the request, making approval decisions, tracking and communicating request approval status to requester, and ensuring timely closure.
Implement, monitor and manage security infrastructure, endpoint, DevOps environments and cloud solutions to safeguard against cyber threats.
Monitor and manage vulnerabilities across the IT infrastructure and DevOps environments ensuring timely identification and remediation.
Partner with the Power Systems and software teams to provide end-to-end information technology support across the application lifecycle, including development and testing environments, infrastructure, cloud services, cybersecurity, access management, integrations, release readiness, production support, backup and recovery, and operational sustainment.
Conduct regular security audits and assessments to identify vulnerabilities and weaknesses, implementing corrective actions promptly.
Lead software asset management initiatives, including reviewing software license deployment and optimizing use of software assets.
Analyze infrastructure capacity and performance metrics, and support status based on hardware and software product lifecycle.
Oversee infrastructure upgrade and refresh initiatives and provide input from infrastructure and cybersecurity operations perspective.
Contribute to the development and enforcement of IT security policies, ensuring alignment with industry best practices and regulatory requirements.
Keep abreast of emerging technologies, industry trends, and advancements in artificial intelligence, cybersecurity, cloud services, and IT operations, and assess opportunities to apply them to improve service delivery, security, and operational efficiency.
Provide detailed recommendations and execute improvement opportunities in service request and other operational processes.
Collaborate with Powertech Labs and Powertech USA stakeholders and other Technology groups to ensure that operational and project Infrastructure needs are met.
Perform remote support for traveling and remote workers.
Provide feedback and recommendations on operation processes, procedures and infrastructure environment documentation.
Oversee the review of project sustainment impact assessment and production turnover activities.
Engage and be a subject matter expert in infrastructure and cybersecurity operations invoice review, material acquisition, and budget management.

What you bring

University degree in Information Systems or similar.
Over 5 years relevant experience in IT Infrastructure technology concepts, including data center, system management, end point devices, DevOps environments, cloud services, virtualization, storage, security and mobility. An equivalent combination of education and experience will also be considered.
Microsoft Certified Solutions Associate (MCSA), ITIL certification, CompTIA certification and (ISC)2 certification is desirable.
Verifiable work experience with the following security tools and technologies such as Checkpoint, Cisco Secure Access, Cisco Firepower/ASA, Palo Alto Firewalls and Azure Sentinel
The ability to understand Powertech department IT infrastructure requirements
Good understanding of cybersecurity threats, risks, and mitigations
Strong customer focus with desire to deliver exceptional client service
Experience in 3rd party vendor management
Excellent oral and written communication skills
Excellent interpersonal skills and proven ability to communicate with a wide range of technical, non-technical and business audiences

What we offer

Location: Surrey B.C.
Job Status: Full-Time Regular
Affiliation: M&P
Level: P3
Annual Salary: $109K - $138K

Powertech Labs is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at Powertech Labs.

Maintaining customer-confidence and our reputation is key: To this end, all our campus and laboratories are accredited to ISO9001 (quality), ISO14001 (environment stewardship) and ISO45001 (safety) and IEC/ISO 17025 for over 100 standards. To complement the focus on accreditation, we encourage our experts to drive global standards and provide development opportunities for all staff to grow in their role and to advance in their careers.

Working at Powertech is not a job but a career. If you want to be a part of a growing clean technology company that is impactful and working towards a common goal of accelerating the world towards a net zero carbon future, come and join.

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More about this job

Responsibilities

The IT Advisor will manage IT services, cybersecurity, and infrastructure while providing leadership to outsourced service providers. They are responsible for implementing security infrastructure, monitoring vulnerabilities, and supporting the application lifecycle in collaboration with technical teams.

Requirements

Candidates must hold a university degree in Information Systems or a related field and possess over 5 years of relevant experience in IT infrastructure and cybersecurity. Proficiency in security tools like Cisco, Palo Alto, and Azure Sentinel is required, along with strong communication and customer service skills.

Skills

IT Infrastructure
Cybersecurity
Cloud Services
DevOps
Vendor Management
Data Center Management
System Management
Endpoint Security
Vulnerability Management
Software Asset Management
Azure Sentinel
Checkpoint
Cisco Firepower
Palo Alto Firewalls
ITIL
Infrastructure Operations

Visa sponsorship

Not detected in the job text

Keywords

IT Advisor
Cybersecurity
DevOps
Cloud Services
Data Center
Infrastructure
Azure Sentinel
Checkpoint
Cisco Secure Access
Cisco Firepower
Palo Alto Firewalls
ITIL
MCSA
ISC2
CompTIA
Software Asset Management
Vulnerability Management
Vendor Management
Information Systems
Endpoint Devices
Virtualization
Storage
Mobility
ISO9001
ISO14001
ISO45001
IEC/ISO 17025
Clean Technology
Energy Industry
Operational Sustainment

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