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Added 5 mins ago
Funeral Director / Family counsellor
Arbor Memorial Inc.
Dollard-Des Ormeaux, QC
Full-time
Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness…
Added 34 mins ago
CAN Driver
FedEx Canada
Kingston, ON
Part-time
Must possess a valid driver’s license and have a good driving record
Added 34 mins ago
CAN Driver
FedEx Canada
Kingston, ON
Part-time
Détails Supplémentaires: Reposted - Part-time position, Shift: Mon-Fri (1530-2000), Need Full G license, posting will take down on Oct 7th, shuttle route from Kingston to Belleville, to…
Added 36 mins ago
Sales Representative - Uniform
Cintas
Cambridge, ON
Extensive Car Package: A monthly car allowance/reimbursement, insurance, gas, and maintenance on your personal car.
Added 51 mins ago
Gestionnaire de cas terrain / Bilingual Field Health Case Manager
Sentrex Health Solutions
Quebec, QC · QC
Full-time
Added 51 mins ago
Personal Support Worker
Extendicare
London, ON · Strathroy, ON · ParaMed - London (Fullarton St.)
Full-time
Part time and Full-time opportunities and flexible scheduling options
Added 51 mins ago
Personal Support Worker
Extendicare
Norfolk, ON · ParaMed - Norfolk
Full-time
Part time and Full-time opportunities and flexible scheduling options
Added 1 hour ago
Delivery Specialist (6-month Contract)
goeasy Ltd.
Bathurst, NB
Contract
Full class driver’s license with a driver’s abstract in good standing
Added 1 hour ago
Sales Porter - Lexus of Vaughan (26278)
Zanchin Automotive Group
Vaughan, ON
Full-time
…fostered with enthusiasm, integrity, and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning…
Added 1 hour ago
Sales Consultant - Lexus of Vaughan (26190)
Zanchin Automotive Group
Vaughan, ON
Full-time
…fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning…
Added 1 hour ago
CAN Driver
FedEx Canada
Ottawa, ON
Part-time
…shift/timings may change based on operational needs. Wage $23.28 /hour. Full G driver license…
Added 1 hour ago
VDC Services Specialist
EllisDon
Calgary, AB
Full-time
…people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community…
Added 1 hour ago
KDM Constructors L.P. - Labourer
Secon Group
Jansen, SK
Full-time
…BHP is a state-of-the-art camp that includes the following: full-service cafeteria, housekeeping, gym with a raised running track, library, and…
Added 1 hour ago
Vehicle Logistics Coordinator - 401 Dixie Hyundai
AutoCanada Inc.
Mississauga, ON
Full-time
Classification: Full Time, Immediate Hire, Onsite
Added 1 hour ago
Student, Husky Midstream Environment, Lloydminster (May 2027)
Cenovus Energy
Lloydminster, SK
Legally authorized to work in Canada full-time for the duration of your work term and able to produce documentation upon application (e.g., work visa)
Added 1 hour ago
Sales Representative - First Aid & Safety
Cintas
Toronto, ON · Scarborough, ON
Extensive car package (lease/gas/insurance/maintenance allowance)
Added 1 hour ago
Delivery Drivers/Helpers Cranbrook
The Brick
Cranbrook, BC
Full-time
Health/dental benefits plus life/disability insurance for full time employees
Added 2 hours ago
Sponsorship Program - Police Officers
City of Saint John
Saint John, NB
Full-time
Possess a valid unrestricted driver’s license
Added 2 hours ago
Student, Husky Midstream Environment, Lloydminster (May 2027)
Cenovus Energy
Lloydminster, SK
Volunteer
Legally authorized to work in Canada full-time for the duration of your work term and able to produce documentation upon application (e.g., work visa)
Added 2 hours ago
Health and Safety Instructor - Working at Heights
Worksite Safety
ON · Mississauga, Ontario
Full-time
Health benefits package including $2k spending account (for full-time)
Added 2 hours ago
Arborist Crew Leader
The Davey Tree Expert Company
Nisku, AB
Full-time
As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 2 hours ago
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Nanaimo, BC
Full-time
Valid provincial driver’s license. Licensed to drive a 5-ton vehicle and air brake endorsement is considered an asset.
Added 2 hours ago
Arborist Crew Leader
The Davey Tree Expert Company
Nanaimo, BC
Full-time
As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 2 hours ago
Personal Support Worker (PSW)
Extendicare
Kitchener, ON
Full-time
Part time and Full-time opportunities and flexible scheduling options
Added 2 hours ago
Facilities Specialist
Co-operators
Mississauga, ON
Full-time
You are required to have your own vehicle, valid driver’s license and insurance.

Closed listing

PR Hotels

Guest Service Agent

Brandon, MB, Canada

Pay: Up to $18 CAD / hour
Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

This opening has closed.

The original listing is kept below for reference.

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Added 1 day ago
Guest Service Agent Best Western Plus
Canalta Group · Brandon, MB, Canada

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Original job description

Archived listing. The details below describe a past opening.

Who You Are

We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests within the Holiday Inn Express & Suites Brandon. Guest Service is a crucial part of our overall operation and there is never a dull moment!

At the Holiday Inn Express & Suites Brandon, we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:

Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any questions and give guests what they need to find their own way
Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

We all work together to make our guests feel at home so that guests can have the best experience possible.

Why Is The Holiday Inn Express & Suites Brandon A Great Place to Work?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with P.R. Hotels has a positive influence on your life outside of work. At The Holiday Inn Express & Suites Brandon, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit

Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our spectacular surroundings and connecting with people from around the world. We’re always looking for friendly, energetic people who love to connect with others to contribute to our strong team culture and help deliver amazing experiences to our guests.

What You’ll Do

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats - from meeter and greeter to problem-defeater. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local amenities and attractions, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Responsible for checking guests in and out of the Hotel.
Issue room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payments, and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, and building relationships with local restaurants & tourist attractions.
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on the specified form
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.

What You Need:

High school diploma or equivalent.
Previous experience in a Guest Services centric role with a hotel property is a distinct advantage.
Previous hotel-related experience, PMS knowledge preferred, willing to train the right candidate.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Class 5 MB Driver's License.
Ability to understand and adhere to proper credit, debit, check, and cash handling policies and procedures. Able to properly secure guest information
Availability weekdays and weekend.

What We offer:

On the job training and uniforms are provided.
Competitive starting wages
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
IHG Employee Room Discounts are available when you travel to any one of our 7000 hotel destinations worldwide.
IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
A robust group benefits package for all full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

About employer

More about this job

Responsibilities

The Guest Service Agent acts as the primary point of contact for hotel guests, managing check-in and check-out processes, room assignments, and guest inquiries. They are responsible for maintaining a professional front desk environment, handling financial transactions, and ensuring a high level of guest satisfaction.

Requirements

Candidates must possess a high school diploma or equivalent and have strong communication skills. Previous hotel experience and knowledge of property management systems are preferred, along with a valid Class 5 driver's license.

Skills

Customer service
Communication
Problem solving
Multi-tasking
Cash handling
Inventory management
Reservation management
Professional demeanor
Conflict resolution
Time management
Attention to detail
Interpersonal skills
Hospitality management
Data entry
Telephone etiquette

Benefits

On the job training
Uniforms provided
Competitive starting wages
Flexible scheduling
Professional development training
IHG employee room discounts
IHG enrollment rewards points
Group benefits package
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Holiday Inn Express
Front Desk
Hospitality
Customer Service
Check-in
Check-out
Property Management System
Cash Handling
Reservation
Tourism
Professionalism
Communication
Inventory
Security
Hotel Operations
Guest Relations
Concierge
Administrative
Scheduling

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