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Added 4 mins ago
RO
KidsFirst Home Visitor
Regina Open Door Society
Regina, SK
- Full-time
Reports to: KidsFirst Team Leader/Manager of SFCSD
Added 1 hour ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…incumbent is responsible for the management of the research animal facilities at the Montreal General Hospital (MGH), including the direct management of animal facility staff working in…
Added 1 hour ago
UO
Senior Coordinator, Academic Administration
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked…
Added 1 hour ago
UO
Electrotechnician
University of Ottawa
Ottawa, ON · Power Plant
- Full-time
$46.93 - $46.93About the Faculty/Service: Facilities
Added 1 hour ago
MU
Electrical Maintenance Engineer
McGill University
Sherbrooke, QC
- Full-time
Minimum of seven (7) years of relevant experience in building systems, facilities engineering, maintenance, asset management, or electrical infrastructure within institutional, commercial,…
Added 1 hour ago
Project Manager III, Water and Wastewater Treatment
Halton Region
37 -
…administration and the commissioning of water and wastewater treatment facilities and pumping…
Added 1 hour ago
Community Relations Consultant
Hydro One Networks Inc
Sudbury, ON
Under the direction of the manager and line management provide community/municipal relations services and support to assist project teams to obtain regulatory approvals for the development…
Added 1 hour ago
Manager, Customer Energy Management (Large Customer)
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Customer Growth & Partnerships, the Manager, Customer Energy Management (Large Customers) leads a team responsible for strategic account management,…
Added 1 hour ago
CW
B2B Commercial Landscape Sales Development Manager
Clintar Winnipeg
Winnipeg, MB
- $65,000 to $75,000 CAD / year
- Full-time
Experience in landscaping, construction, snow removal, property management, or facilities management is an asset
Added 3 hours ago
SH
Maintenance Responder
Sparkling Hill Resort
Vernon, BC
- $22 to $25 CAD / hour
…including a cover letter and detailed resume, to Mr. Jay Bennett, Facilities Manager. Only those selected for an interview will be…
Added 3 hours ago
SH
Massage Practitioner
Sparkling Hill Resort
Vernon, BC
- Up to $24 CAD / hour
- Full-time
Assist guests regarding hotel facilities in an informative and helpful way
Added 3 hours ago
WH
Maintenance Person
Westmont Hospitality Group
Winnipeg, MB
- Up to $17.82 CAD / hour
- Full-time
…when on site. Under the direct supervision of the Maintenance Manager, the incumbent monitors & maintains hotel’s facilities and equipment to preserve brand image, and maximize life of…
Added 4 hours ago
BG
Global Private Office Brand Experience - Placement Year
BMW Group
Goodwood, ON
- Internship
Support the local Private Office teams with client facilities maintenance and sample ordering
Added 4 hours ago
SC
Housekeeper/Cleaner - Part Time - Silvertip Resort
Stone Creek Resorts
Canmore, AB
- Part-time
…maintaining high standards of cleanliness and comfort across our facilities, including staff accommodations, clubhouse, public spaces, and event…
Added 4 hours ago
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Practice Consultant
BoomerangFX
Mississauga, ON
- Full-time
Reporting to the Implementation Manager, the Practice Management Consultant & Trainer will be responsible for delivering training and onboarding support to new BoomerangFX users and…
Added 9 hours ago
UO
BIM Manager
Urban One Builders
Vancouver, BC
- Full-time
We're growing our VDC/BIM team! We're looking for a VDC/BIM Manager who is excited about technology, innovation, and finding smarter ways to build. This role calls for someone with the…
Added 9 hours ago
B
Network Furniture Service Technician
BGIS
Ottawa, ON
- Full-time
Provide support to the facility occupancy planner manager.
Added 9 hours ago
SB
Event Sales Specialist
Splitsville Bowl
AB · Edmonton, AB
- Part-time
Work with the Event Sales Manager to prospect new events and target new leads where possible; reach out to past clients for future bookings
Added 9 hours ago
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Civil Engineering Graduate - Highway Design
AECOM
Pickering, ON
- $60,000 to $75,000 CAD / year
- Full-time
Working within the (Highway) Design group on the planning and design of provincial highway facilities
Added 9 hours ago
A
Civil Engineering Graduate - Highway Design
AECOM
North Bay, ON
- $60,000 to $75,000 CAD / year
- Full-time
Working within the (Highway) Design group on the planning and design of provincial highway facilities
Added 9 hours ago
A
Civil Engineering Graduate - Highway Planning and Design
AECOM
Markham, ON
- $60,000 to $75,000 CAD / year
- Full-time
Working within the Highway Design group on the planning and design of provincial highway facilities
Added 10 hours ago
CW
B2B Commercial Landscape Sales Development Manager
Clintar Winnipeg
West St. Paul, MB
- $65,000 to $75,000 CAD / year
- Full-time
Experience in landscaping, construction, snow removal, property management, or facilities management is an asset
Added 11 hours ago
AK
catering service manager
Apex Kosher Catering
Toronto, ON · North York, ON
- Full-time
Negotiate with clients for catering or use of facilities
Added 11 hours ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market…
Added 13 hours ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…incumbent is responsible for the management of the research animal facilities at the Montreal General Hospital (MGH), including the direct management of animal facility staff working in…

PR Hotels

Guest Service Agent

Brandon, MB, Canada

Up to $18 CAD / hour · Part-time

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Job details

Pay: Up to $18 CAD / hour
Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

Original job description

Who You Are

We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests within the Holiday Inn Express & Suites Brandon. Guest Service is a crucial part of our overall operation and there is never a dull moment!

At the Holiday Inn Express & Suites Brandon, we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:

Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any questions and give guests what they need to find their own way
Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

We all work together to make our guests feel at home so that guests can have the best experience possible.

Why Is The Holiday Inn Express & Suites Brandon A Great Place to Work?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with P.R. Hotels has a positive influence on your life outside of work. At The Holiday Inn Express & Suites Brandon, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit

Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our spectacular surroundings and connecting with people from around the world. We’re always looking for friendly, energetic people who love to connect with others to contribute to our strong team culture and help deliver amazing experiences to our guests.

What You’ll Do

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats - from meeter and greeter to problem-defeater. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local amenities and attractions, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Responsible for checking guests in and out of the Hotel.
Issue room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payments, and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, and building relationships with local restaurants & tourist attractions.
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on the specified form
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.

What You Need:

High school diploma or equivalent.
Previous experience in a Guest Services centric role with a hotel property is a distinct advantage.
Previous hotel-related experience, PMS knowledge preferred, willing to train the right candidate.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Class 5 MB Driver's License.
Ability to understand and adhere to proper credit, debit, check, and cash handling policies and procedures. Able to properly secure guest information
Availability weekdays and weekend.

What We offer:

On the job training and uniforms are provided.
Competitive starting wages
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
IHG Employee Room Discounts are available when you travel to any one of our 7000 hotel destinations worldwide.
IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
A robust group benefits package for all full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

Apply About employer

More about this job

Responsibilities

The Guest Service Agent serves as the primary point of contact for hotel guests, managing check-in and check-out processes while addressing guest needs. Responsibilities include handling payments, providing local recommendations, and maintaining a professional front desk environment.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication skills. Previous hotel experience and knowledge of property management systems are preferred, along with a valid Class 5 driver's license.

Skills

Customer service
Communication
Problem solving
Multi-tasking
Cash handling
Data entry
Conflict resolution
Time management
Interpersonal skills
Professionalism
Attention to detail
Hospitality management
Local area knowledge
Computer literacy

Benefits

On the job training
Uniforms provided
Competitive starting wages
Flexible scheduling
Professional development training
IHG employee room discounts
IHG enrollment rewards points
Group benefits package
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Front Desk
Hospitality
Hotel Operations
Customer Experience
Check-in
Check-out
Cash Handling
Property Management System
PMS
Tourism
Concierge
Inventory Management
Security
Communication Skills
Professionalism
Local Trends
Reservation Management

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