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Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
B
Branch Manager in Training
BMO
Montreal, QC
- Full-time
Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
Added 1 hour ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
SH
General Duty Nurse (N2) - Emergency
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
WR
Nurse 2 -HC DS Nursing St James
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…
Added 1 hour ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Attend all Pre-Bid meetings to document action items for follow through. Assist Project Manager in following up on Business Development action items.
Added 1 hour ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
Validate incoming requests - Review new briefs for required deliverables, specifications, assets, business context, approvers, creative due dates and campaign live dates before work begins.
Added 1 hour ago
AI
Finance Manager - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
- $190,000 to $240,000 CAD / year
- Full-time
…support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable - and we love…
Added 1 hour ago
BC
Repair and Restoration Tech
BELFOR CANADA INC.
Gander, NL
- $23 to $27 CAD / hour
- Full-time
Identify and resolve issues affecting project completion, proactively communicating with the Project Manager to stay on track with timelines and quality expectations.
Added 1 hour ago
BC
Project Manager Assistant
BELFOR CANADA INC.
Gander, NL
- $20 to $22 CAD / hour
- Full-time
The Project Manager Assistant provides essential support to Project Managers in coordinating restoration projects from initiation to completion. This role ensures project continuity,…
Added 1 hour ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 2 hours ago
E
Relationship Manager
ESOPX
Alert Bay, BC
- Full-time
Bachelor's degree in Finance, Business Administration, or a related field is preferred.
Added 2 hours ago
SH
Social Worker (BSW)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 2 hours ago
SH
General Duty Nurse (N2) - Women's Health Mother Baby Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…health services and supports centralized administrative and business functions for Manitoba health…
Added 2 hours ago
B
Relationship Manager
BMO
Saint-Hyacinthe, QC · Granby, QC
- Full-time
Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional…
Added 2 hours ago
B
Business Banking Relationship Management
BMO
Montreal, QC · Brossard, QC
- Full-time
Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional…
Added 2 hours ago
B
Business Banking Relationship Manager
BMO
Laval, QC
- Full-time
Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional…
Added 2 hours ago
G
Deputy Program Manager, Airborne MAISR Program
govconcareershub.com
Ottawa, ON
- Full-time
We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 2 hours ago
A
Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
Support pre-sales and business development with solution architecture input, demos, and technical Q&A

PR Hotels

Guest Service Agent

Kelowna, BC, Canada

Up to $23 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $23 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Original job description

Who You Are

We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests at our Holiday Inn Express & Suites Kelowna property. Guest Service is a crucial part of our overall operation and there is never a dull moment!

Why Is Holiday Inn Express & Suites Kelowna a Great Place to Work?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with P.R. Hotels has a positive influence on your life outside of work. At the Holiday Inn Express & Suites Kelowna, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit

Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our spectacular surroundings and connecting with people from around the world. We’re always looking for friendly, energetic people who love to connect with others to contribute to our strong team culture and help deliver amazing experiences to our guests.

What You’ll Do

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats - from meeter and greeter to problem-defeater. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local amenities and attractions, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payments, and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, and building relationships with local restaurants & tourist attractions.
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on the specified form
Complete welcome calls.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.

What You Need:

High school diploma or equivalent.
Previous experience in a Guest Service role at a hotel property is a distinct advantage.
Previous hotel-related experience, Opera PMS knowledge preferred.
Open availability preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Valid Class 5 British Columbia Driver's License is an asset.
Ability to understand and adhere to proper credit, debit, check, and cash handling policies and procedures.

What We offer:

On the job training and uniforms are provided.
Competitive starting wages
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
IHG Employee Room Discounts are available when you travel to any one of our 6000 hotel destinations worldwide.
IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

Apply About employer

More about this job

Responsibilities

The Guest Service Agent serves as the primary point of contact for hotel guests, managing check-in and check-out processes while addressing guest needs. Responsibilities include maintaining room inventory, handling payments, and providing local recommendations to ensure a pleasant stay.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication skills. Previous hotel experience and familiarity with Opera PMS are preferred, along with the ability to work flexible hours.

Skills

Customer service
Communication skills
Problem solving
Cash handling
Opera PMS
Front desk operations
Hospitality management
Interpersonal skills
Time management
Attention to detail
Professionalism

Benefits

On-the-job training
Uniforms provided
Competitive starting wages
Flexible scheduling
IHG employee room discounts
IHG enrollment rewards points
Group benefits package
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hotel
Front Desk
Hospitality
Customer Service
Opera PMS
Check-in
Check-out
Cash Handling
Tourism
Communication
Inventory Management
Professionalism
Guest Relations
Reservations

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