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Added 1 min ago
H
Manager, Digital Health Rural & North
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Manager, Digital Health is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 1 min ago
Assistant Manager - Guelph / Waterloo / Owen Sound Area (Future Opportunities)
Scotiabank
Hamilton, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 1 min ago
M
Business Development Associate
Manulife
Montreal, QC
- Full-time
…alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…
Added 1 min ago
K
Technical Solutions Manager (Network Solutions Architect)
Kyndryl
Regina, SK
- Full-time
The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project…
Added 1 min ago
R
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
RTX
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 min ago
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Category Manager, Raw Materials
Galderma
Baie-D'Urfé, QC
- Full-time
…basé sur la science, de marques phares haut de gamme et de services qui couvrent l'ensemble du spectre du marché de la dermatologie en pleine croissance grâce à l'esthétique injectable, les…
Added 1 min ago
IS
SCM Operations Category Management Advisor
InSync Systems
Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 1 min ago
A
Credit Analyst
Altis
Montreal, QC · Greater Montreal Metropolitan Area
- $50,000 to $60,000 CAD / year
- Full-time
…organisation bien établie, dans un environnement dynamique de services aux entreprises (B2B). Relevant du gestionnaire du crédit corporatif, vous serez responsable d’un portefeuille de…
Added 1 min ago
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Manager Facilities Analysis and Technical Services
CAMH
Toronto, ON
- Full-time
The Redevelopment and Facilities Program is currently seeking a Manager, Facilities Analysis and Technical Services, reporting to the Director, Facilities Planning, Capital Development,…
Added 1 min ago
EP
Operations & Administrative Associate
Elby Professional Recruitment
Kitchener, ON
- $50,000 to $59,000 CAD / year
- Full-time
B2B Sales Career Track: Graduate into a Business Development Representative (BDR) / Account Manager role, driving new client partnerships and revenue.
Added 1 min ago
SS
Accounting Manager
Summit Search Group
Hamilton, ON
- $75,000 to $110,000 CAD / year
- Full-time
2+ years of progressive accounting experience, ideally in insurance, financial services, or a private company
Added 11 mins ago
MR
Restaurant manager
McDonald's Restaurant
Fort Frances, ON
- From $27.47 CAD / hour
- Full-time
- On-site
Added 16 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Mississauga, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 16 mins ago
CH
Operations Manager
CBI Home Health
Brandon, MB
- Full-time
…operations and a positive care experience. If you're such a manager, our CBI Specialized Community Services team welcomes your leadership and…
Added 31 mins ago
UO
Program Coordinator
University of Alberta
Edmonton, AB
- Full-time
…office administration, research communication, record-keeping, financial management, and research and events support. In all facets of this role, this position endeavours to integrate and…
Added 31 mins ago
LL
Cook_Casual
Levante Living
Old Stittsville, ON
- $18.62 CAD / hour
- Contract
In the absence of the Manager of Culinary Services assumes responsibility for departmental operations including menu changes as necessary, requisitions and purchases food and other supplies…
Added 31 mins ago
MD
IT Business Manager - State Prog Admin Manager Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager Principal
Added 31 mins ago
MD
Project Manager - State Prog Admin Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager
Added 31 mins ago
V
Banking Finance Project Manager
Vertage
Montreal, QC
- Contract
8-10+ years of Project Management experience, preferably within Banking or Financial Services.
Added 31 mins ago
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Senior Manager Financial Reporting
Altis
Montreal, QC
- $110,000 to $130,000 CAD / year
- Full-time
Are you a financial reporting leader who enjoys developing people, improving processes, and making an impact? We're partnering with a well-established Canadian financial services…
Added 31 mins ago
L
Sustainable Energy Advisor - GTA
Lightenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
As a newly accredited Certified Energy Manager (CEM), you will play an important role in helping our clients reduce energy consumption, lower operating costs, and achieve their…
Added 31 mins ago
PW
Station Manager– Freight Forwarding
Priority Worldwide
Pointe-Claire, QC
- Full-time
Priority Worldwide is seeking an experienced Station Manager to lead the overall operations, performance, and continued growth of our Montreal station.
Added 31 mins ago
MD
Grants and Contracts Specialist - Grants Specialist 2 (Intermediate)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 31 mins ago
GO
Depot Manager
Government of Prince Edward Island
Summerside, PE
- $86,154 to $105,914 CAD / year
- Full-time
…basis. The position provides direction and oversight for staff, services, and resources to ensure efficient operations and the delivery of high-quality service to Depot customers. The…
Added 31 mins ago
QM
Responsable des comptes fournisseurs et des comptes clients - LaSalle (mode hybride) - 100 k$ à 125
Quantum Management Services Ltd.
Montreal, QC
- $100,000 to $125,000 CAD / year
- Full-time
Nous recherchons un responsable des comptes fournisseurs et des comptes clients expérimenté pour superviser ces deux services et diriger une équipe de cinq employés. Relevant du contrôleur,…

PR Hotels

Guest Service Agent

Brandon, MB, Canada

Up to $18 CAD / hour · Part-time

Apply About employer

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Job details

Pay: Up to $18 CAD / hour
Job type: Part-time
Posting language: English
Posted: Sep 29, 2026

Original job description

Who You Are

We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests within the Holiday Inn Express & Suites Brandon. Guest Service is a crucial part of our overall operation and there is never a dull moment!

At the Holiday Inn Express & Suites Brandon, we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:

Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any questions and give guests what they need to find their own way
Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to

We all work together to make our guests feel at home so that guests can have the best experience possible.

Why Is The Holiday Inn Express & Suites Brandon A Great Place to Work?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with P.R. Hotels has a positive influence on your life outside of work. At The Holiday Inn Express & Suites Brandon, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit

Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our spectacular surroundings and connecting with people from around the world. We’re always looking for friendly, energetic people who love to connect with others to contribute to our strong team culture and help deliver amazing experiences to our guests.

What You’ll Do

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats - from meeter and greeter to problem-defeater. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local amenities and attractions, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Responsible for checking guests in and out of the Hotel.
Issue room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payments, and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, and building relationships with local restaurants & tourist attractions.
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on the specified form
Complete welcome calls.
Clean and tidy front desk area.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.

What You Need:

High school diploma or equivalent.
Previous experience in a Guest Services centric role with a hotel property is a distinct advantage.
Previous hotel-related experience, PMS knowledge preferred, willing to train the right candidate.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Class 5 MB Driver's License.
Ability to understand and adhere to proper credit, debit, check, and cash handling policies and procedures. Able to properly secure guest information
Availability weekdays and weekend.

What We offer:

On the job training and uniforms are provided.
Competitive starting wages
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
IHG Employee Room Discounts are available when you travel to any one of our 7000 hotel destinations worldwide.
IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
A robust group benefits package for all full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

Apply About employer

More about this job

Responsibilities

The Guest Service Agent acts as the primary point of contact for hotel guests, managing check-ins, check-outs, and room assignments. They are responsible for providing local recommendations, handling payments, and ensuring a positive, professional guest experience throughout their stay.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication skills. Previous hotel experience and knowledge of property management systems are preferred, along with a valid Class 5 driver's license.

Skills

Customer service
Communication
Problem solving
Multi-tasking
Cash handling
Reservation management
Front desk operations
Interpersonal skills
Professional demeanor
Time management
Conflict resolution
Attention to detail

Benefits

On the job training
Uniforms provided
Competitive starting wages
Flexible scheduling
IHG Employee Room Discounts
IHG Enrollment Rewards points
Group benefits package
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hotel
Front Desk
Hospitality
Customer Experience
Check-in
Check-out
Cash Handling
Reservation
Property Management System
PMS
Communication
Professionalism
Tourism
Security
Inventory Management

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