Find work in Canada.

329,786 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Receptionist/Concierge
Chartwell
Mississauga, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 23 mins ago
Customer Service Security Guard 1
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 23 mins ago
Customer Service Security Guard
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 23 mins ago
Security Guard, Temporary Coverage- Fulfillment Centre
GardaWorld
Hamilton, ON
As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers,…
Added 1 hour ago
Royal Service Agent - Full Time
Fairmont Hotels & Resorts
Vancouver, BC
Full-time
As a Royal Service Agent, you’ll be one of the primary points of contact for our guests throughout their stay, providing warm, personalized and efficient service by phone, text, email and…
Added 1 hour ago
Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport
Kitchener, ON · Cambridge, ON
Full-time
…of Ontario, offering professional and courteous door-to-door concierge style transportation for individuals requiring special care - before, during and after their…
Added 1 hour ago
Front Desk Concierge
Skin Vitality Medical Clinic
Hamilton, ON
Full-time
As a Front Desk Concierge, you'll be the face of Canada's leading provider of medical aesthetic treatments. Your warmth, professionalism, and positive energy will set the tone for every…
Added 1 hour ago
Front Desk Concierge
Skin Vitality Medical Clinic
London, ON
Full-time
If you genuinely enjoy connecting with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you.
Added 1 hour ago
General and Casual Applications
Seasons Retirement Communities LP
High River, AB
$17.15 to $36.85 CAD / hour
…committed to building meaningful relationships and striving for service excellence so our residents can proudly call Seasons home. Keen attention to detail, going the extra mile, and…
Added 1 hour ago
Bell/Valet Attendant (Full-time, Contract)
AccorHotel
Calgary, AB
Full-time · Contract
Minimum 1 year of experience in hospitality, customer service, or related field; prior bell, valet, or concierge experience preferred.
Added 2 hours ago
Receptionist/Concierge
Chartwell
Sault Ste. Marie, ON
Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 2 hours ago
Guest Services Manager
Germain Hôtels
Ottawa, ON
Full-time
We're looking for a Guest Service Manager who can easily build relationships and create a strong "synergy" within our service teams. This guest satisfaction enthusiast will use his or her…
Added 2 hours ago
Corporate Security Guard - Overnight
GardaWorld
Vancouver, BC
Opportunities to build your security experience while developing valuable customer service, communication, and leadership skills
Added 3 hours ago
Guest Service Agent
Northland Properties
Edmonton, AB
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 3 hours ago
Lodge Manager
Last Frontier Heliskiing
Canada
Contract
Guest Experience & Hosting – Actively engage with guests, ensuring exceptional service standards,
Added 3 hours ago
Manager, Internal Audit, Risk, Performance and Technology Advisory Services
Richter
Toronto, ON
Full-time
Access to an on-demand concierge nannying, babysitting, and tutoring service
Added 3 hours ago
Cognitive Therapist
CBI Health
Calgary, AB
Full-time
…the use of advanced, secure virtual technology, and a full-service client concierge, to deliver effective treatment where you are able to connect directly with your clients to assist in…
Added 3 hours ago
Royal Service Agent - Full Time
AccorHotel
Vancouver, BC
Full-time
As a Royal Service Agent, you’ll be one of the primary points of contact for our guests throughout their stay, providing warm, personalized and efficient service by phone, text, email and…
Added 4 hours ago
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Barrie, ON
Full-time
Demonstrated commitment to providing exceptional client service
Added 4 hours ago
Manager, Privately Held Business Group
Doane Grant Thornton LLP
Mississauga, ON
Full-time
We are looking for a team player who is committed to providing the highest level of service to our clients and helping us build our reputation as the preferred business advisors in our…
Added 5 hours ago
Patrol Guard
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 5 hours ago
New Home Concierge
Cachet Homes
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
Reporting to the Manager, Sales & Marketing, the New Home Concierge is responsible for engaging and nurturing qualified leads and serving as the initial point of contact for prospective…
Added 6 hours ago
Concierge Casual
Sienna Senior Living
Keswick, ON
Part-time
The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
Added 7 hours ago
Guest Service Agent
PR Hotels
Kelowna, BC
Up to $23 CAD / hour
Full-time
We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests at…
Added 8 hours ago
Tactical Security Guard
GardaWorld
Moncton, NB
Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available.

PR Hotels

Guest Service Agent

Kelowna, BC, Canada

Pay: Up to $23 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who You Are

We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests at our Holiday Inn Express & Suites Kelowna property. Guest Service is a crucial part of our overall operation and there is never a dull moment!

Why Is Holiday Inn Express & Suites Kelowna a Great Place to Work?

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and find that working with P.R. Hotels has a positive influence on your life outside of work. At the Holiday Inn Express & Suites Kelowna, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit

Whether you’re a student looking for a part-time job, or you’re creating a career in tourism, working with us will be an experience you’ll always remember. We love what we do, spending each day inspired by our spectacular surroundings and connecting with people from around the world. We’re always looking for friendly, energetic people who love to connect with others to contribute to our strong team culture and help deliver amazing experiences to our guests.

What You’ll Do

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats - from meeter and greeter to problem-defeater. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local amenities and attractions, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Responsible for checking guests in and out of the Hotel.
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Computes bills, collects payments, and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shifts.
Maintain an inventory of vacancies, reservations and room assignments.
Knows room locations, types of rooms available, and room rates.
Must possess fluent knowledge of the city and geography, keeping abreast of arts & entertainment and local trends, and building relationships with local restaurants & tourist attractions.
Ensure the front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on the specified form
Complete welcome calls.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
Take the initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay
Maintains customers’ privacy and security at all times.
Maintains a high level of professional appearance and demeanor.

What You Need:

High school diploma or equivalent.
Previous experience in a Guest Service role at a hotel property is a distinct advantage.
Previous hotel-related experience, Opera PMS knowledge preferred.
Open availability preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Valid Class 5 British Columbia Driver's License is an asset.
Ability to understand and adhere to proper credit, debit, check, and cash handling policies and procedures.

What We offer:

On the job training and uniforms are provided.
Competitive starting wages
Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
IHG Employee Room Discounts are available when you travel to any one of our 6000 hotel destinations worldwide.
IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.

Apply About employer

More about this job

Responsibilities

The Guest Service Agent serves as the primary point of contact for hotel guests, managing check-in and check-out processes while addressing guest needs. Responsibilities include handling payments, maintaining room inventory, and providing local recommendations to ensure a pleasant stay.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication skills. Previous hotel experience and familiarity with Opera PMS are preferred, along with the ability to work flexible hours.

Skills

Customer service
Communication
Problem solving
Cash handling
Front desk operations
Opera PMS
Hospitality
Time management
Interpersonal skills
Professionalism
Attention to detail
Local area knowledge

Benefits

On-the-job training
Uniforms provided
Competitive starting wages
Flexible scheduling
IHG employee room discounts
IHG enrollment rewards points
Group benefits package
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Guest Service
Hotel
Front Desk
Hospitality
Opera PMS
Customer Service
Check-in
Check-out
Cash Handling
Tourism
Room Inventory
Concierge
Communication
Professionalism
IHG
Holiday Inn Express

Report this job