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PRA Group (Nasdaq: PRAA)

General Administration and Legal Support Assistant

London, ON, Canada

$40,000 to $45,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $40,000 to $45,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Join the Team at PRA Group Canada – London, Ontario

General Administration and Legal Support Assistant – On-Site

Being a part of PRA Group Canada means you are valued! This is a place where your skills and experience contribute to helping build our organization’s success.

PRA Group Canada Inc. is a subsidiary of PRA Group, Inc., a publicly traded company that specializes in acquiring nonperforming loans from banks and other creditors and collaborating with its customers to help them resolve their debt in a respectful and ethical way.

Are you a talented individual who is committed to quality work? Do you thrive in a company culture that is positive, engaging, and supports professional growth in a team environment?

Bring your administrative skills and attention to detail to PRA Group Canada as a General Administration and Legal Support Assistant! We are recruiting for a vacant position.

Compensation:

Salary Range: $40,000 to $45,000 annually

What you will do:

Reporting to the Team Lead of Legal Administration, the General Administration and Legal Support Assistant supports the daily operations of the Legal Department and provides administrative support to all departments across the organization. Acting as the primary liaison between the Support Legal Department and the Legal Operations team, this role is responsible for reviewing, coordinating, and actioning requests and inquiries daily. They further assist with reception and general office administration functions, ensuring the efficient flow of information, documentation, and departmental processes. Additional duties and special projects may be assigned by management as required. No prior legal experience is required. Training will be provided.

More specifically, your duties will include:

Review, prioritize, and action requests received for the Legal Department through the email system
Prepare and process incoming and outgoing mail, including applying postage and coordinating deliveries through Canada Post
Review and update various accounting reports for final review by the manager
Work with external providers to ensure prompt delivery of documents to key stakeholders
Assist with gathering documentation required for legal files
Process and distribute correspondence, documents, and payments to the appropriate departments
Retrieve reports and distribute appropriately for follow up
Prepare and coordinate high volume mail merge campaigns, including generating, printing, assembling, and distributing correspondence to customers and stakeholders
Complete office supply orders as required
Additional duties and special projects as requested by management

What you will bring:

If you pay attention to detail and have excellent organizational skills, we’d like to meet you!

Minimum qualifications include:

Grade 12 diploma
At least two (2) years in a similar role
Excellent communication skills, both written and verbal
Advanced computer skills with Microsoft Excel, Word and Outlook
Advanced customer service skills
Ability to multi-task and meet deadlines
Detail oriented
Pass criminal background check

Qualifications Considered an Asset:

Previous administrative, clerical, office support, or customer service experience
Experience working in a high-volume environment
Previous experience in collections and/or Small Claims Court procedures
Familiarity with court documents and processes
Post-secondary diploma in a Legal Assistant or Office Administration Program
Bilingual French/English

What sets us apart:

PRA Group Canada values its employees and offers innovative programs that promote teamwork, positive morale, and employee recognition. In today’s ever-changing work environment, we pride ourselves on our commitment to work/life balance. At PRA, we know company success is derived from the efforts of all our talented and hardworking employees. We are committed to delivering a total rewards program, including:

Annual bonus program
Full training and ongoing upskill training
Three weeks of vacation
Five paid days of sick and family responsibility leave
Group health and dental program at minimal cost to employees
Pension plan
Employee assistance program
Tuition reimbursement
Recognition programs
Positive work/life balance

Be part of our amazing team!

This is a full-time position requiring the successful candidate to work on-site at our London office Monday through Friday with a set schedule of business hours (37.5 hours per week). If you are ready for a challenging and rewarding opportunity, please submit your cover letter and resume by November 27, 2026.

We thank all applicants for their interest and will contact those selected to participate in the interview process.

We are compliant with Accessibility for Ontarians with Disabilities Act (AODA) legislation. Accommodation will be provided upon request.

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More about this job

Responsibilities

Support daily Legal Department operations and provide administrative assistance across the organization, including reviewing and actioning requests, coordinating documents, and assisting with office reception and mail. Prepare reports and high-volume mail merge campaigns, process correspondence and payments, coordinate deliveries, and complete other administrative tasks and projects as assigned.

Requirements

Applicants must have a Grade 12 diploma, at least two years of experience in a similar role, strong written and verbal communication, advanced Microsoft Excel, Word, and Outlook skills, and advanced customer service skills. They must be detail-oriented, able to multitask and meet deadlines, and pass a criminal background check; legal experience is not required, while relevant administrative experience and French-English bilingualism are assets.

Skills

Administrative Support
Legal Department Support
Organization
Attention To Detail
Written Communication
Verbal Communication
Microsoft Excel
Microsoft Word
Microsoft Outlook
Customer Service
Multitasking
Deadline Management
Mail Merge
Document Processing
Prioritization

Benefits

Annual Bonus Program
Full Training And Ongoing Upskill Training
Three Weeks Of Vacation
Five Paid Days Of Sick And Family Responsibility Leave
Group Health And Dental Program
Pension Plan
Employee Assistance Program
Tuition Reimbursement
Recognition Programs
Positive Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Legal Administration
General Administration
Administrative Support
Office Administration
Microsoft Excel
Microsoft Word
Microsoft Outlook
Customer Service
Mail Merge
Accounting Reports
Legal Files
Court Documents
Small Claims Court
Collections
Document Processing
Correspondence
High-Volume Mail
External Providers
Canada Post
Criminal Background Check
French-English Bilingualism
Financial Services

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