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Added 10 mins ago
Heavy Duty Field Technician
Park Paving Ltd.
Sherwood Park, AB
Full-time
…are looking for a steady JOURNEYMAN/WOMAN HEAVY DUTY FIELD TECHNICIAN who can be responsible for a variety of duties related to heavy duty equipment service and…
Added 11 mins ago
Heavy Duty Field Technician
Park Paving Ltd.
Sherwood Park, AB
Full-time
…are looking for a steady JOURNEYMAN/WOMAN HEAVY DUTY FIELD TECHNICIAN who can be responsible for a variety of duties related to heavy duty equipment service and…
Added 41 mins ago
Property Handyman
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Added 41 mins ago
Service Manager - Crown Acura
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Manage staffing, scheduling, appointment capacity, technician workload and productivity, and shop workflow, working closely with Parts to minimize delays and keep customers informed.
Added 56 mins ago
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Added 56 mins ago
Engine Field Service Technician - Local 14X14
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Added 2 hours ago
Shop Supervisor
Pioneer Construction Inc.
ON · Ontario, Canada
Full-time
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Added 2 hours ago
Microbulk Field Service Technician
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Microbulk Field Service Technician (full time)
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Field Service Representative
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London, ON · NB · Anytown, NB
he Field Service Technician plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and…
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Licensed Trailer Technician - Journeymen Certifed
TEN Canada (Transportation Equipment Network)
Calgary, AB
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As a Red Seal Trailer Technician, you’ll perform full-scope on-site maintenance, complex diagnostics, and top-tier repairs in our Calgary shop.
Added 3 hours ago
Shop Technician, Heavy Equipment
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Toromont Cat is looking for a Shop Technician, Heavy Equipment to join our team! As the successful candidate, you will be responsible for servicing a particular line of Caterpillar…
Added 3 hours ago
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Prince George, BC · Kamloops, BC · Surrey, BC
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…maintenance across a wide range of Caterpillar Equipment in both a shop and field…
Added 3 hours ago
Field Service Technician
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Accurate and timely submission of reports and technical document including service reports
Added 3 hours ago
Automotive Service Technician - Jim Pattison Lexus Northshore
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The Jim Pattison Auto Group has an exciting opportunity for a Automotive Service Technician to join our Jim Pattison Lexus Northshore dealership. In this role, you will play a key part in…
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CSN Collision is looking for a reliable and hardworking Shop Hand to support our auto body shop team. This role is responsible for maintaining a clean and organized shop environment,…
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Automotive Tire Technician, Saskatoon (Millar Avenue)
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$30 to $45 CAD / hour
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$133,000 to $156,200 CAD / year
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…strategies and proper repair of vehicle systems by facilitating service technical training classes at the Regional Training…
Added 5 hours ago
Parts Advisor - Pembroke Nissan
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Now Hiring: Automotive Parts Advisor – Fuel the Service Team, Deliver Expert Support, and Keep the Shop Running at Full Throttle!
Added 6 hours ago
Apprentice Automotive Technician 1st, 2nd, 3rd or 4th year
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The Glass Technician will be responsible for Installing windshields and auto glass in our shop or from a mobile operation unit.
Added 6 hours ago
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Ensure the service shop is maintained in a clean, organized, hazard-free manner
Added 7 hours ago
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Prairie AG

Service Writer

Vegreville, AB, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Join us at Prairie AG in Vegreville (a part of the Reesink Group)! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.

The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position requires someone who is highly motivated and a team player, ensuring the dealership surpasses customer expectations by completing required duties professionally and promptly. The Service Writer is responsible for the safe, effective, clean, organized, and professional performance of Service Department administrative functions at all times.

Key Responsibilities

Work Order & Administrative Support

Prepare work orders for the Service Manager's, Supervisor's, or Manager's review and approval.

Participate in the administrative duties of the Service Department - field, shop internal, and warranty - as assigned.

Enter time and job stories onto work orders accurately and promptly.

Help achieve Work In Progress targets and close work orders after authorization from the Manager or Supervisor.

Maintain Service Department filing and ensure records are organized and accessible.

Prepare and file warranty claims for respective OEMs.

Customer Service & Communication

Answer calls coming into the Service Department.

Participate in the development and implementation of a customer-focused service philosophy within the department.

Participate in increasing revenues and customer service levels by helping improve service operation administrative processes.

Assist in dispatching technicians in the absence of the Service Manager or Supervisor.

Payroll & Financial Processing

Enter time for payroll, have it reviewed by the Manager or Supervisor, and submit it to payroll on time.

Process expenses for technicians and ensure proper GL coding for purchases.

Maintain the HWIN process as the shop administrator.

Other Duties

Perform other duties and projects as assigned by the Service Manager or Supervisor.

Qualifications

Experience in a similar role in Agricultural or comparable industry an asset

Exceptional organizational skills.

Excellent written and oral communication skills.

Proficient time management skills.

Strong customer service skills, both on the phone and in person.

Good knowledge of financials to assist with customer account issues.

Excellent multitasking skills.

About Prairie AG

Prairie AG is your trusted authorized dealership, proudly Vegreville, Lloydminster, Battlefords and surrounding areas. Our brands include Kubota, Claas, JCB, Seedmaster, Horsch, and other short lines. As part of the Reesink Canada group - a subsidiary of the globally renowned Royal Reesink, established in 1786 - we offer a wide selection of new and pre-owned agricultural and construction equipment. Our knowledgeable, friendly team is dedicated to delivering exceptional service at every step, from helping you choose the right equipment to providing expert maintenance and customization. At Prairie AG, we’re committed to building lasting relationships through outstanding customer care and a shared passion for helping our clients succeed season after season.

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More about this job

Responsibilities

Prepare and maintain work orders, service records, warranty claims, payroll entries, and technician expenses, while supporting the Service Manager and shop with administrative duties. Answer service calls, support customer-focused processes, assist with technician dispatch when needed, and help meet work-in-progress targets.

Requirements

The posting values experience in a similar role in agriculture or a comparable industry, along with strong organizational, communication, time-management, customer-service, financial, and multitasking skills. No specific education requirement is stated.

Skills

Organization
Written Communication
Oral Communication
Time Management
Customer Service
Financial Knowledge
Multitasking
Work Order Administration
Warranty Claims Processing
Payroll Processing
Expense Processing
General Ledger Coding
Recordkeeping
Technician Dispatch

Visa sponsorship

Not detected in the job text

Keywords

Agriculture
Agricultural Equipment
Construction Equipment
Service Department
Work Orders
Work In Progress
Warranty Claims
OEM
Customer Service
Service Operations
Administrative Support
Payroll
Expense Processing
General Ledger Coding
Technician Dispatch
Recordkeeping
Shop Administration
HWIN Process
Kubota
Claas
JCB
Seedmaster
Horsch

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