Provides comprehensive clerical support for an Acute Care unit, including managing communications, greeting visitors, and handling patient documentation. Responsible for coordinating lab orders, maintaining patient charts, and utilizing ADT systems for admissions and discharges.

Requirements

Requires a diploma in Office Administration Medical or a Health Unit Clerk certificate with medical terminology training. Candidates must have one year of ward clerk experience within the last five years and proficiency in electronic health record systems.

Experience

0 to 2 years

Education

professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Medical Terminology
Electronic Health Records
Microsoft Office
Patient Charting
Communication Skills
Organizational Skills
Problem Solving
Decision Making
Confidentiality
Interdisciplinary Collaboration
Administrative Support
Patient Admission and Discharge

Visa sponsorship

Not detected in the job text

Keywords

Ward Clerk
Medical Terminology
Electronic Health Record
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft PowerPoint
ADT
GRASP
Patient Charts
Acute Care
Health Records
Hospital Administration
Healthcare Provider

Original job description

Archived listing. The details below describe a past opening.

Qualifications

Completion of Office Administration Medical diploma, Health Unit Clerk certificate with Medical Terminology Course (1 and 2 or equivalent), or equivalent hospital based training
One year of Ward Clerk patient care unit experience in the last five (5) years
Recent evidence in the ability and proficiency in computer skills related to an electronic health record environment
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications
Demonstrated organizational skills, and the ability to work independently
Demonstrated problem solving and decision making skills
Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
Demonstrated knowledge and competence of skills and concepts related to the position
Demonstrated competence in written, oral and telephone communication skills
Ability to respect and promote confidentiality
Ability to perform the duties of the position on a regular basis
Ability to respect and promote a culturally diverse population
Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Responsibilities

Overview:

Responsible for all clerical duties that are designed to support and maintain the day to day function of the Acute Care unit.
Responsible for maintaining communication within the unit, including answering the telephone, redirecting calls to the appropriate staff, contacting switchboard, paging physicians and ensuring faxes and emails are sent and received in a timely manner.
Responsible for greeting visitors to the unit and assisting with inquiries in consultation with the charge nurse.
Responsible for submitting GRASP (Daily Unit Activity Report) daily to Nursing Office after Charge Nurse reviews information submitted.
Completing electronic and/or paper daily lab orders and ensuring that the lab receives the order.
Enter orders into Orders Communication when received from physicians and ensure the results of all tests are placed into the chart appropriately;
Notifies the nurse of any scheduled appointments for their patients updating Client Care Plan as needed.
Creating patient charts including preparation of labels utilizing the approved standard chart sequence. Responsible for assembling patient charts on admission and dismantling charts on discharge and return of patient records to Health Records.
Responsible for backing the patient charts to ensure that there are sufficient blank physicians orders sheets, interdisciplinary progress notes in each chart.
Organizing patient transfer documentation, on some units this includes booking of the ambulance and assembling relevant paperwork
Use of ADT to admit, transfer and discharge patients throughout the facility and also on final discharge.
Order stationary and ensure that there are sufficient supplies available on the unit.
Other duties as assigned.

Closing date Sep 25, 2026

About employer

Report this job