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Added 14 mins ago
Asset Management Specialist
Kelly Services (Canada), Ltd.
Toronto, ON
Contract
…strengthen the integration of asset management practices across Gas Distribution and Storage…
Added 15 mins ago
Customer Support Coordinator - Part-time
DGI Supply
Regina, SK
Part-time
The Customer Support Coordinator is responsible for managing Vendor Managed Inventory (VMI) programs and industrial vending solutions at assigned customer locations. Acting as the primary…
Added 2 hours ago
Logistic Coordinator
PPG Industries
Mississauga, ON
Full-time
As a Logistics Coordinator, you will play a key role in ensuring the efficient flow of products and information throughout the supply chain. This position is responsible for coordinating…
Added 2 hours ago
National Service Coordinator
Siemens
Toronto, ON · Montreal, QC · Quebec, QC
Monitor service schedules and proactively communicate changes or delays to customers and internal stakeholders (such as business unit project managers, sales and operations).
Added 3 hours ago
Receptionist and Administrative Assistant
EBC Inc.
Ottawa, ON
…while also managing reception duties to ensure smooth office operations. The ideal candidate will be an excellent multitasker with a strong attention to detail, superior communication…
Added 9 hours ago
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TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 hours ago
Store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Westbank, BC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
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Full-time
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Added 12 hours ago
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Added 13 hours ago
Maintenance Planner (Administrator)
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Added 15 hours ago
14 Month Contract Production Coordinator
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Full-time
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Added 15 hours ago
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Added 15 hours ago
Retail Store Coordinator, Full time, Winners-Lionhead
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 16 hours ago
RETAIL STORE COORDINATOR FULL TIME WINNERS
The TJX Companies, Inc.
Calgary, AB
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 17 hours ago
Logistics Service Coordinator
Precision Record Pressing Inc
Oakville, ON
Up to $29.42 CAD / hour
Full-time
We are currently looking for LOGISTICS SERVICE COORDINATOR to join our OAKVILLE team. This is a full-time, permanent position responsible for coordinating shipping services, resolving…
Added 17 hours ago
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OMERS
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Added 18 hours ago
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The Salvation Army Canada and Bermuda Territory
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Community Services Program Coordinator
The Salvation Army Canada and Bermuda Territory
Whitby, ON
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The Community Services Program Coordinator provides leadership and oversight into a broad range of relevant, holistic, programming and special events developed to meet the needs of the…
Added 18 hours ago
Operations Coordinator
Sobeys
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We’re looking for an organized and adaptable operations professional who thrives in a fast-paced distribution environment. In this role, you’ll play a key part in supporting supervisors and…
Added 19 hours ago
Retail Store Coordinator Full time Winners - Lionhead
The TJX Companies, Inc.
Brampton, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 19 hours ago
Retail Store Coordinator, Full time, Winners-Lionhead
The TJX Companies, Inc.
Brampton, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Precision Record Pressing Inc

Logistics Service Coordinator

Oakville, ON, Canada

Pay: Up to $29.42 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

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Original job description

Precision Record Pressing is a leading vinyl record pressing company with multiple locations in the Greater Toronto Area. We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment, and enthusiasm of our employees.

We are currently looking for LOGISTICS SERVICE COORDINATOR to join our OAKVILLE team. This is a full-time, permanent position responsible for coordinating shipping services, resolving logistics issues, and supporting customers, internal teams, and GZNA personnel across North America. We are looking for a competent, safety-oriented person with excellent attendance who can work independently in varying environments!

This position operates on a straight day shift (7am - 3pm) basis.

Candidates must reside in Canada and be legally authorized to work in Canada without sponsorship now or in the future.

Responsibilities

Serve as the primary point of contact for Sales and internal departments regarding shipping inquiries, transportation requirements, service concerns, and shipment irregularities.
Provide responsive, professional, and solutions-focused customer service, including shipment status requests, delivery concerns, service inquiries, and escalations.
Monitor incoming service requests and take ownership of investigation, follow-up, communication, and resolution through to completion.
Proactively communicate shipment delays, service disruptions, exceptions, and other issues to customers, Sales, and relevant internal departments.
Assess customer shipping requirements and historical service issues to identify potential risks and help prevent service failures.
Coordinate with the Shipping team to schedule and execute customer pickups, ensuring timing, shipment requirements, documentation, and special instructions are clearly communicated.
Coordinate transportation requirements with carriers, brokers, freight forwarders, and other logistics service providers.
Support time-sensitive, expedited, specialized, and high-priority shipments as required.
Generate freight and transportation quotes based on shipment specifications, service levels, customer requirements, and available carrier options.
Review shipment information and supporting documentation for accuracy to help prevent carrier, customs, billing, and delivery-related issues.
Investigate and coordinate the resolution of shipping irregularities, including delays, missed pickups, delivery discrepancies, damages, lost shipments, incorrect routing, and other service failures.
Receive, document, investigate, and manage freight and shipping claims through resolution.
Liaise with customs brokers, carriers, customers, and internal departments to resolve customs, documentation, clearance, classification, and broker-related issues and minimize border delays.
Develop and maintain strong working relationships with carriers, brokers, freight forwarders, service providers, customers, and internal departments.
Monitor service-provider performance, including transit times, service failures, claims, responsiveness, and overall reliability; escalate significant, unresolved, or recurring issues to Logistics leadership as required.
Identify recurring shipping and service issues and assist with root-cause analysis, corrective action, and preventative measures to reduce future delays and service failures.
Collaborate with Shipping and Logistics leadership to identify and implement opportunities to improve transportation processes, workflows, service standards, communication, and overall efficiency, including the development and maintenance of standard operating procedures and logistics best practices.
Investigate and resolve missing or unaccounted-for inventory and support inventory accuracy and organization across Warehouse and Shipping operations.
Maintain and regularly update a directory of carriers, service providers, brokers, and other logistics resources.
Support the development, implementation, and ongoing improvement of ERP systems and logistics-related technology, including QMI.
Assist with the implementation of new processes, systems, and tools designed to improve logistics visibility, accuracy, and efficiency.
Maintain accurate records of service requests, quotes, claims, shipment irregularities, resolutions, and relevant logistics communications.
Provide logistics support to GZNA entities and personnel across North America on matters within the scope of the position.
Perform other related duties as assigned or as business needs dictate.

Physical Demands

Ability to work primarily in an office environment while regularly accessing warehouse, shipping, and production areas.
Ability to sit and work at a computer for extended periods of time.
Ability to work in a loud warehouse and industrial environment for periods of time.
Ability to stand and walk for extended periods when monitoring operations or investigating shipping and inventory issues.
Ability to safely navigate warehouse and shipping environments, including areas with forklifts, pallet jacks, dock doors, uneven surfaces, and varying noise levels.
Ability to occasionally lift, carry, push, or pull materials or packages weighing up to 50 lbs., where required.
Ability to bend, reach, stoop, and climb stairs occasionally when accessing inventory, shipments, or operational areas.
Ability to wear required personal protective equipment (PPE) when entering designated warehouse, shipping, or production areas.

Requirements/Qualifications

Previous experience in a warehouse, distribution, logistics, or transportation environment preferred.
Strong verbal and written communication skills with a high level of attention to detail.
Proficient in Microsoft Office and Google Workspace, with the ability to learn and adapt to new technologies and software.
Demonstrated sound judgment and decision-making skills, with the ability to identify opportunities for process improvement.
Strong organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet departmental goals and deadlines.
Proven ability to work effectively in a fast-paced environment with shifting priorities while contributing to a team.
Flexible and adaptable, with the ability to respond effectively to changing business needs.
Excellent attendance and reliability.
Willingness to work overtime as business needs require.
Ability to communicate effectively in person, by telephone, and through electronic communication.
Must wear required PPE when performing job functions in designated areas; CSA-approved steel-toed safety boots are mandatory

What we offer:

Bonus structure based on Company and Individual performance
100% Employer paid company sponsored benefits program: this means you don’t pay any premiums!
Retirement savings match program
Casual dress
Employee Assistance Program
Safety footwear allowance program
Referral rewards
Music Program Benefits
Paid time off program

**As a condition of employment, the successful candidate will be required to submit a clear Criminal Record Check, at their own expense, prior to start date.**

We thank you in advance for your application, however only successful candidates will be contacted.

Precision Record Pressing is committed to and supports diversity and inclusion practices. We will accommodate any needs under the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through the application and/or recruitment process, please contact hr@precisionpressing.com to allow opportunity for appropriate accommodations to be made.

AI Use: We use artificial intelligence screening tools to help assess all applications against job requirements for initial application screening. All shortlisted candidates are reviewed by hiring personnel.

Role Transparency: This posting is for existing vacancies. Shortlisted applicants may be kept on file for future vacancies.

M - F
7:00AM - 3:00PM EST

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More about this job

Responsibilities

The Logistics Service Coordinator serves as the primary point of contact for shipping inquiries and manages transportation requirements across North America. They are responsible for resolving shipping irregularities, coordinating with carriers, and maintaining accurate documentation to ensure efficient warehouse operations.

Requirements

Candidates should have previous experience in a warehouse, distribution, or logistics environment and possess strong communication and organizational skills. Proficiency in Microsoft Office and Google Workspace is required, along with the ability to work in an industrial environment and wear mandatory safety gear.

Skills

Logistics coordination
Customer service
Shipping documentation
Inventory management
Problem solving
Communication
Attention to detail
Microsoft Office
Google Workspace
Data entry
Process improvement
Time management
Carrier relations
Customs compliance
Safety compliance
ERP systems

Benefits

Bonus structure
Employer paid company sponsored benefits program
Casual dress
Employee Assistance Program
Safety footwear allowance program
Referral rewards
Paid time off program

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Shipping
Warehouse
Transportation
Customer Service
Inventory
Customs
Freight
ERP
QMI
Microsoft Office
Google Workspace
Supply Chain
Distribution
Safety
PPE
Documentation
Carrier Management
Process Improvement
Record Pressing

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