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Information Technology Manager

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Experience
7+ years of experience leading the operation and continuous improvement of a mission-critical enterprise platform, managing platform upgrades, patching, and configuration
Posting language
English
Posted

Original job description

POSITION: Team Manager, IT System ( Learning Management System )

TYPE: Permanent, full-time position as an employee

LOCATION: Montreal, hybrid work including 3 days from the downtown office

MANDATORY REQUIRED:

  • Bachelor’s degree in computer science, software engineering, information technology, or information systems
  • 7+ years of experience leading the operation and continuous improvement of a mission-critical enterprise platform, managing platform upgrades, patching, and configuration
  • 4+ years in a leadership/supervisory capacity overseeing a small team of SW developers and IT analysts
  • Excellent collaborator with internal stakeholders, third-party vendors, industry partners, and government officials
  • Very good spoken/written English, and spoken French
  • Good planner who instils and follows a structured approach to tackle tasks, flexible to accept challenges of an ever-faster-changing technology landscape
  • Experience with LMS ( Learning Management System ) administration, architecture, upgrades, and integrations
  • Experience in higher-education teaching and learning environments, particularly supporting instructional practice - preferred
  • Certifications such as ITIL, PMP, Scrum
More about this job

Responsibilities

Lead the operation and continuous improvement of a mission-critical enterprise learning management system, including upgrades, patching, configuration, and integrations. Supervise a small team of software developers and IT analysts while collaborating with internal stakeholders, vendors, industry partners, and government officials.

Requirements

A bachelor’s degree in computer science, software engineering, information technology, or information systems is required, along with at least seven years of experience managing an enterprise platform and four years in a leadership or supervisory role. Candidates should have LMS administration, architecture, upgrade, and integration experience, strong collaboration and planning skills, and very good spoken and written English plus spoken French; higher-education learning environment experience and ITIL, PMP, or Scrum certifications are preferred.

Skills

  • Learning Management System Architecture
  • Platform Upgrades
  • Patching
  • Configuration Management
  • Platform Operations
  • Continuous Improvement
  • Team Leadership
  • Software Development
  • IT Analysis
  • Stakeholder Collaboration
  • Vendor Management
  • Planning
  • Instructional Practice
  • ITIL
  • PMP

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Management & Leadership
  • Education
  • Software

Keywords

  • Learning Management System
  • LMS Administration
  • LMS Architecture
  • LMS Integrations
  • Enterprise Platform
  • Mission-Critical Systems
  • Platform Operations
  • Continuous Improvement
  • Platform Upgrades
  • Patching
  • Configuration Management
  • Team Management
  • Software Developers
  • IT Analysts
  • Stakeholder Collaboration
  • Third-Party Vendors
  • Industry Partners
  • Government Officials
  • Higher Education
  • Teaching and Learning
  • Instructional Practice
  • ITIL
  • PMP
  • Scrum
  • Computer Science
  • Software Engineering
  • Information Technology
  • Information Systems
  • English
  • French

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