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Added 13 mins ago
RB
Manager, Insurance Financial Control
Royal Bank of Canada
Mississauga, ON
- Full-time
As the Manager, Insurance Financial Control within our Insurance Finance group, the successful candidate will support the General Ledger Attestation process ensuring the effective design…
Added 28 mins ago
FA
Payroll and Benefits Administrator
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Payroll team, where accurate payroll and benefits administration support employees across the organization. Reporting to the Manager, Payroll, the Payroll & Benefits…
Added 1 hour ago
IP
Finance Officer
Indigenous Perspectives Society
Moberly Lake, BC
- Full-time
West Moberly First Nations is seeking a Finance Officer to provide professional accounting and financial support services. Reporting to the Finance Manager, the Finance Officer helps…
Added 1 hour ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Kelowna
BDC
Kelowna, BC
- Full-time
We are looking for an experienced Senior Commercial Account Manager, Mid‑Market to support entrepreneurs in the Kelowna market. In this role, you will leverage your financial expertise,…
Added 2 hours ago
RB
Private Banking Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
Please note: All internal applicants must have support from their Reporting Manager before applying for this role***
Added 2 hours ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Halifax, NS
- Full-time
University degree, ideally in commerce, business administration, or related experience
Added 2 hours ago
RP
Manager, Inventory
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Reporting to the Senior Director, Controller, this new role as Inventory Manager, oversees the effective control over retail inventories and inventory store processes within the Rexall…
Added 2 hours ago
CR
Office Manager
COGIR Real Estate
Kelowna, BC
- Full-time
…take your experience to the next level? As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 3 hours ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Quebec, QC
- Contract
Reporting to the Senior Manager, Finance, this position will be responsible for supporting Accounts Payable (AP) processes such as ensuring timely processing of weekly payments, review of…
Added 3 hours ago
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Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Ottawa, ON
- Contract
Reporting to the Senior Manager, Finance, this position will be responsible for supporting Accounts Payable (AP) processes such as ensuring timely processing of weekly payments, review of…
Added 3 hours ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Montreal, QC
- Contract
Reporting to the Senior Manager, Finance, this position will be responsible for supporting Accounts Payable (AP) processes such as ensuring timely processing of weekly payments, review of…
Added 3 hours ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Halifax, NS
- Contract
Reporting to the Senior Manager, Finance, this position will be responsible for supporting Accounts Payable (AP) processes such as ensuring timely processing of weekly payments, review of…
Added 3 hours ago
CC
Finance Assistant, Accounts Payable (Contract)
Canadian Cancer Society
Toronto, ON
- Contract
Reporting to the Senior Manager, Finance, this position will be responsible for supporting Accounts Payable (AP) processes such as ensuring timely processing of weekly payments, review of…
Added 3 hours ago
SH
Accounts Receivable Manager
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Post-secondary education in Accounting, Finance, Business Administration, or a related field.
Added 3 hours ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Assist with project delivery and construction phase administration files and documents throughout the project life cycle including: fee letters, design contracts, project correspondence,…
Added 3 hours ago
C
Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 3 hours ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
Prepares and presents reports for senior staff, Finance, Legal, risk management, and Standing Committees as appropriate.
Added 4 hours ago
1
M&A Integrations Coordinator
123Dentist
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, M&A Integrations, the M&A Integrations Coordinator plays a key role in supporting the onboarding and transition of newly acquired dental practices across Canada.
Added 4 hours ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
College diploma (DEC) in administration, human resources, finance, accounting, information technology, or any other relevant combination of education and experience.
Added 4 hours ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $50 CAD / hour
- Contract
Diplôme de baccalauréat en génie industriel, en génie, en administration des affaires ou dans un domaine connexe.
Added 4 hours ago
BT
Application Support Manager
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Full-time
Work with the Project Manager to determine the best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives.
Added 4 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 5 hours ago
R
Relationship Manager Commercial Accounts- EN
RBC
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 5 hours ago
WR
General Manager
Workshop Recruiting & Consulting
North Vancouver, BC
- $120,000 to $140,000 CAD / year
- Full-time
We’re looking for a hands-on General Manager who will directly handle and oversee accounting and finance, people management, and business operations.

Premier Canada Assurance

Manager, Processing - London, ON

London, ON, Canada

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually. · Full-time

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Job details

Pay: Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and Lloyd’s insurers since 1989. A leader in the Specialty Insurance industry, 100% Canadian owned. Our broad product shelf offers niche solutions for our brokers and advisors. Our partners count on us for quick, knowledgeable answers, and our carriers trust us to look after the authority they have given us.

Position: Manager, Processing

Department: Processing

Location: London, Ontario – Hybrid

Reports to: Assistant Director, Operations

Hours: Permanent, Full-time

Language: English

Role Overview

We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You’ll make sure new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation are completed accurately and on time. You’ll give the team clear priorities, build consistent ways of working and partner closely with Underwriting, Finance and other business teams to keep work moving and service standards high.

This is a hands-on leadership role. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to improve our workflows. Your leadership will help our underwriters serve brokers effectively and support the overall strength of our underwriting operation.

Key Responsibilities

Leading our people

Lead, coach and support the Processing Team, creating a collaborative, accountable and service-focused environment.
Set day-to-day priorities, allocate work and adjust coverage so service expectations are consistently achieved.
Support employee onboarding, training and ongoing development, and provide clear, regular feedback.
Identify team training needs and build technical knowledge, confidence and consistency.
Plan coverage for peak periods and employee absences so essential work continues without disruption.

Running the processing operation

Oversee the accurate and timely processing of new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation.
Make sure underwriting information and supporting documentation are complete, accurate and properly maintained.
Monitor daily workflow, transaction volumes and outstanding work, and address backlogs or service issues promptly.
Act as an escalation point for complex processing, documentation and service matters.
Work closely with Underwriters to align processing support with underwriting priorities and broker needs.
Partner with Finance to resolve invoicing, premium and transactional discrepancies.

Quality, service and continuous improvement

Establish and maintain clear, consistent processing standards, procedures and service expectations.
Monitor accuracy, productivity, turnaround times, outstanding work, rework and error trends.
Identify recurring errors, bottlenecks and workflow challenges, and put practical corrective actions in place.
Develop quality-control measures that improve consistency and reduce rework.
Look for opportunities to simplify processes, reduce manual effort and improve operational efficiency.
Support the implementation and adoption of system, workflow and process changes.

Performance reporting and collaboration

Develop and monitor operational measures that provide clear visibility into workload, quality and team performance.
Provide management with regular updates and useful insights on volumes, service levels, backlogs, accuracy and resource needs.
Build strong working relationships with Underwriting, Finance and other internal partners.
Communicate procedural, workflow and system changes clearly to the team.
Participate in cross-functional initiatives that affect underwriting operations and service delivery.

Qualifications

A minimum of five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration or a similar operational role.
Experience leading, supervising or providing day-to-day direction to employees.
Strong knowledge of insurance policy administration and processing, including new business, renewals, endorsements, cancellations, policy issuance and related documentation.
Excellent attention to detail and a clear commitment to accuracy, quality and timely service.
Strong organizational and workload-management skills, with the ability to manage competing priorities.
Clear written and verbal communication skills and a practical, solutions-focused approach to problem solving.
Proficiency with Microsoft Office and the ability to work effectively with insurance policy administration and underwriting systems.

Business Expertise

Experience in commercial property and casualty, specialty insurance or an MGA environment an asset.
Experience leading or supporting process-improvement initiatives and developing procedures, workflows or operational controls an asset.

Compensation

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.

What We Offer

Group benefits, including extended health, dental, life insurance.
Group RRSP with company matching.
Vacation, hybrid work and support for professional development, including leadership development.

About Premier

Founded in 1989, Premier is head quartered in Vancouver, with 5 additional offices located across Canada - Toronto, London, Cambridge, Laval, and Calgary. With over 150 employees, Premier’s companies include Premier Canada Assurance, Premier Marine Insurance. Visit our website for more information on our company and our unique specialty insurance products. www.premiergroup.ca

When you join Premier, you join a growing organization that’s focused on providing first class innovative insurance solutions! We will collaborate with you to develop your skills and talents to their fullest potential, exposing you to a broad range of assignments and continuous learning opportunities in a dynamic fast-paced environment.

We offer a comprehensive benefit plan, offering exceptional health, medical, dental, vision care and life insurance; etc.

Apply About employer

More about this job

Responsibilities

Lead the Processing Team and oversee accurate, timely handling of new business, renewals, endorsements, cancellations, policy issuance, invoicing, and related documentation. Manage workloads and service performance, coach employees, resolve escalations, collaborate with Underwriting and Finance, and improve processing quality and efficiency.

Requirements

Requires at least five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration, or a similar operational role, along with experience leading or directing employees. Candidates should have strong policy-processing knowledge, attention to detail, organizational and communication skills, problem-solving ability, and proficiency with Microsoft Office and insurance administration systems; commercial, specialty, or MGA experience is an asset.

Skills

Team Leadership
Employee Coaching And Development
Property And Casualty Insurance Processing
Workflow Management
Workload Allocation
Quality Control
Process Improvement
Operational Reporting
Underwriting Support
Invoicing Reconciliation
Problem Solving
Attention To Detail
Microsoft Office
Cross-Functional Collaboration

Benefits

Extended Health Insurance
Dental Insurance
Life Insurance
Group RRSP With Company Matching
Vacation
Hybrid Work
Professional Development
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Canadian Property And Casualty Insurance
Specialty Insurance
Managing Underwriting Agency
MGA
Insurance Processing
Policy Administration
New Business
Renewals
Endorsements
Cancellations
Policy Issuance
Invoicing
Underwriting Support
Broker Service
Workflow Management
Quality Control
Turnaround Times
Operational Measures
Backlog Management
Process Improvement
Operational Controls
Employee Training
Workload Management
Microsoft Office
Finance Collaboration
Documentation Management

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