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Added 35 mins ago
Bilingual Senior Specialist, ServiceNow ITSM Developer
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, ServiceNow ITSM Developer position. We are seeking a highly skilled Senior Specialist, ServiceNow ITSM…
Added 47 mins ago
NF
Office Administrator
Newfoundland-Labrador Federation of Co-operatives
St. John's, NL
- Full-time
Reporting to the Managing Director, the Office Administrator splits their time between supporting our members and fulfilling office duties to support day to day business operations. The…
Added 47 mins ago
RE
Site Administrator
R360 Environmental Solutions Canada
Unity, SK
- Full-time
The Site Administrator is required to be proficient in ticket entry and must also provide internal and external customer service while answering the phones and greeting vendors. The Site…
Added 47 mins ago
TT
Warehouse Administrator - 12 Month Contract
Traffic Tech
Hamilton, ON
- Contract
…and assisting with various tasks to ensure smooth day-to-day…
Added 47 mins ago
LE
Office Administrator (Part-time)
LDR Engineering Group
Burnaby, BC
- Part-time
We are looking for an organized, motivated, and detail-oriented Office Administrator to join our growing team in our Burnaby office. The successful candidate will support daily office…
Added 50 mins ago
V
Business Systems Specialist- NetSuite
Vosker
Montreal, QC
- Full-time
…primary point of reference for NetSuite administration and operations. The ideal candidate combines strong hands-on NetSuite experience with solid analytical and troubleshooting skills,…
Added 50 mins ago
Treatment Coordinator
Passion Dental Group Inc.
Woodbridge, ON
Master the Tech: Effortlessly navigate Cleardent and digital patient communication platforms to pull up plans, schedule, track cases, and streamline front-office operations.
Added 1 hour ago
GS
IT Operations Lead
Giatec Scientific Inc.
Ottawa, ON
- Full-time
We're looking for an IT Operations Lead who believes great IT is invisible: people get what they need, it just works, and it's secure without getting in anyone's way. You'll lead IT at a…
Added 1 hour ago
C
Network Administrator
CDW
Calgary, AB
- Contract
Network Administrator / Network Engineer - Calgary, AB, Contract, Onsite
Added 1 hour ago
AL
AltaGas - Fuel Office Administrator, Yellowknife
AltaGas Ltd.
NT · Northwest Territories - Virtual
- Full-time
AltaGas is seeking a Fuel Office Administrator to join the Enerchem Partnership team in Yellowknife, Northwest Territories. This position is responsible for providing administrative,…
Added 2 hours ago
SP
Safety Systems Coordinator
Spark Power ⚡
AB · Edmonton, AB
- Full-time
…gaps and renewals, supports corrective actions, and works with Operations, HR, management, and field teams to reduce risk and keep programs…
Added 2 hours ago
WP
Event Fulfillment Administrator
Westerner Park
Red Deer, AB
- Full-time
The Event Fulfillment Administrator is responsible for coordinating event documentation, maintaining accurate information in EventPro, supporting invoicing and quality control, and…
Added 2 hours ago
P
IBM i System Administrator with JDA MMS (merchandise management)
Programmers.io
Canada
- Full-time
Experience administering and supporting large IBMi JDA MMS application environments with 7x24 operations and >1000 users
Added 2 hours ago
BR
Accounts Payable Administrator
Barney River
Toronto, ON
- Full-time
The Accounts Payable Administrator supports the financial operations of the portfolio by managing invoice processing, payment coordination, and vendor records across multi-residential and…
Added 2 hours ago
WP
Event Fulfillment Administrator
Westerner Park
Red Deer, AB
- Full-time
The Event Fulfillment Administrator is responsible for coordinating event documentation, maintaining accurate information in EventPro, supporting invoicing and quality control, and…
Added 3 hours ago
P
IBM i System Administrator
Programmers.io
ON · Ontario, Canada
- Full-time
Programmers.io is currently looking for an "IBM i System Administrator"
Added 3 hours ago
HG
Client Care Administrator
Humankind Global Recruitment
Dartmouth, NS
- Full-time
270 West Consulting are seeking an experienced Client Care Administrator to join thier growing team. This is a full-time, in-office position ideal for someone who is organized,…
Added 3 hours ago
WC
Site Administrator
Waste Connections
Canada
- Full-time
The Site Administrator is required to be proficient in ticket entry and must also provide internal and external customer service while answering the phones and greeting vendors. The Site…
Added 4 hours ago
PG
Corporate Accountant
PLC Group
Mississauga, ON
- Full-time
…recordkeeping, multi-currency reconciliations, international AP/AR operations, recurring revenue tracking, project accounting, and government…
Added 4 hours ago
FC
New Accounts Administrator
Fidelity Canada
Mississauga, ON
- Full-time
Added 4 hours ago
Client Administrator, Dynamic Funds (12-Month Contract)
Scotiabank
Toronto, ON
As a Client Administrator you will have the opportunity to provide excellent service to clients by researching and resolving trade requests & you will report directly to the Assistant…
Added 4 hours ago
CO
Systems Integrator 1 (Data Warehouse Administrator)
City of Toronto
Toronto, ON
- Full-time
Division & Section: Public Health, Operations & Business Services
Added 4 hours ago
KH
Accountant & Payroll Administrator
Kids Help Phone
Toronto, ON
- $61,400 to $69,000 CAD / year
- Full-time
Reporting to the Financial Controller, the Accountant & Payroll Administrator will play a key role in maintaining accurate financial records, assisting with budgeting activities, and…
Added 4 hours ago
W
Legal & Compliance Specialist
WalterFedy
Hamilton, ON
- Full-time
…strengthen our contract governance, corporate compliance, legal operations, and enterprise risk-management…
Added 5 hours ago
Scotia Jarislowsky Fraser Portfolio Administrator - Ottawa
Scotiabank
Ottawa, ON
Additionally, the Portfolio Administrator will support and deliver upon the market and regional goals of operational excellence through ongoing review and enhancement of processes,…

Premier Equipment

Service Lead

3242 Taunton Road, Orono, ON, L0B 1M0, Canada

CAD $75,000.00 - CAD $85,000.00 /Yr. · Full-time

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Job details

Pay: CAD $75,000.00 - CAD $85,000.00 /Yr.
Job type: Full-time
Apply by: Oct 5, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

Overview

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support. Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better - and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You'll Be Doing

As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is ideal for someone with strong organizational skills, technical knowledge, and a passion for leading a service team in a fast-paced environment.

Responsibilities

Manage the full work order cycle from generation to closing and invoicing for customer and internal work orders, ensuring accuracy and completeness.
Assign jobs and work areas to service department employees according to their skills and knowledge.
Ensure all accounts payable invoices follow the purchase order system and are posted to the correct work orders and G/L accounts.
Sell service labor and parts while maximizing technician productivity to meet budgets and goals.
Handle customer calls and organize day-to-day workloads within the service department.
Prepare and present quotes to customers for repairs and obtain approvals.
Monitor and ensure all assigned work is completed in a timely manner.
Ensure completion of all service warranty and product improvement programs, submitting to the warranty administrator within required timeframes.
Monitor Work In Progress (WIP) daily to achieve company goals.
Assist the Service Manager in controlling lost time to meet corporate goals.
Schedule service department trucking and coordinate with other departments as required.
Advise the Service Manager of all customer complaints and provide solutions.
Approve the release of equipment for delivery upon customer payment as needed.
Provide performance feedback for service technicians and staff to the Service Manager.
Assist the Service Manager in all aspects of service department operations.

Qualifications

Familiarity with John Deere and competitive agricultural equipment is an asset.
General understanding of mechanical and technical terms preferred.
Strong verbal and written communication skills.
Proficient with standard desktop applications such as Microsoft Office and internet functions.
Ability to organize, lead, and manage a team effectively.

Preferred

Prior experience in a service leadership or supervisory role within agriculture or equipment service.

Education

High School Diploma or equivalent experience required.

Physical Requirements

Participation in Saturday rotation and on-call program is required.
Ability to work in a fast-paced environment and manage multiple priorities.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

#HP02

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

Comprehensive Health & Dental Coverage (includes vision and paramedical services)
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program (EAP)
Company Vehicle (for qualifying positions)

Compensation

Placement within the wage range is based on skills, experience and qualifications.

Applicants with more or less experience and qualifications may be placed outside the salary range.

Sales positions will have a commission component as well.

Salary Range

CAD $75,000.00 - CAD $85,000.00 /Yr.

Apply About employer

More about this job

Responsibilities

The Service Lead oversees daily service department operations, including managing work orders, assigning tasks to technicians, and ensuring customer expectations are met. They also support the Service Manager in maximizing productivity, controlling budgets, and maintaining high service standards.

Requirements

Candidates should have strong organizational and leadership skills with a high school diploma or equivalent experience. Prior experience in a service leadership or supervisory role within the agriculture or equipment industry is preferred.

Skills

Service Operations Management
Work Order Management
Team Leadership
Customer Service
Technical Knowledge
Budget Management
Invoicing
Inventory Management
Communication Skills
Microsoft Office
Scheduling
Warranty Administration
Performance Feedback
Problem Solving
Organizational Skills

Benefits

Comprehensive Health & Dental Coverage
Vision Care
Paramedical Services
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program
Company Vehicle

Visa sponsorship

Not detected in the job text

Keywords

John Deere
Agriculture Equipment
Service Department
Work Orders
Invoicing
Accounts Payable
Technician Productivity
Warranty Programs
Work In Progress
Trucking Coordination
Microsoft Office
Supervisory
Equipment Repair
Customer Satisfaction
Operations Management

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