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Added 2 mins ago
Junior Field Representative / Assistant Contract Administrator
Neegan Burnside Ltd.
Orangeville, ON
Full-time
Burnside Group of Companies is hiring a Junior Field Representative / Assistant Contract Administrator to join our Orangeville team. This is a strong opportunity for a recent graduate in…
Added 2 mins ago
Accounting Administrator
Canalta Controls Ltd
Red Deer, AB
Full-time
…are currently looking for a permanent, full-time Accounting Administrator to work on-site at our main office location in Red Deer,…
Added 2 mins ago
Order Administrator | Mississauga
Urban Barn Ltd.
Mississauga, ON
$18.75 to $19 CAD / hour
Join our team as an Order/Logistics Administrator at our office and facility located in Mississauga, Ontario.
Added 2 mins ago
Administrator - Dr Caroline Brisson Dental Centre Dentaire
123Dentist
Ottawa, ON
$20 to $35 CAD / hour
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The team at Dr Caroline Brisson Dental Centre Dentaire located in Orleans, ON are looking for a passionate, hard-working Dental Administrator on a full-time basis.
Added 2 mins ago
Business Office Assistant
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$29.4 CAD / hour
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Customer Service & Office Administrator
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Contract Administrator
Canadian Commercial Corporation
Ottawa, ON
$62,029 to $73,670 CAD / year
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Contract Administrator CCC-2 Salary: $62,029 - $73,670
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
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We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
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Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
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Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
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Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
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Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
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Added 15 mins ago
ServiceNow Administrator / Automation Analyst
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Added 15 mins ago
Office Administrator
Eagle Aircraft Inc
Parry Sound, ON
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…safely. We're looking for an organized, detail-oriented Office Administrator to join our team and help keep our office running smoothly as we continue to…
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ServiceNow Administrator / Automation Analyst
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NS · Nova Scotia, Canada
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We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
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Added 15 mins ago
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Added 15 mins ago
Director, Revenue Operations and Administration
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Work closely with the Membership Data Administrator to ensure CADSI's MMS effectively supports commercial processes, reporting requirements, and customer information needs.
Added 17 mins ago
Senior Branch Operations Administrator, Nesbitt Burns
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Added 17 mins ago
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Added 17 mins ago
Client Project Administrator (12-month Contract) (Hybrid)
Broadridge
Toronto, ON · Markham, ON · Vancouver, BC
$20 to $24 CAD / hour
Full-time
Broadridge is hiring! We are looking for a proactive and detail-oriented Client Project Administrator (Contract) to join our Markham, ON team. This is an exciting opportunity for a business…
Added 32 mins ago
Cloud Database Administrator - 12-Month Contract
FNZ Group
Toronto, ON · CA Toronto Yonge St
$79,000 to $110,000 CAD / year
Full-time
1+ years of experience as a Database Administrator in Azure and/or AWS environments.
Added 47 mins ago
KEY ACCOUNTS ADMINISTRATOR
North American Security Services, Inc.
Mississauga, ON
Full-time
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. At this time, we are seeking a Key Accounts Administrator.

Premier Equipment

Service Lead

Kawartha Lakes, ON, Canada
114 Heights Road Omemee, Omemee, ON, K0L 2W0, Canada

Pay: $33.98 to $42.91 CAD / hour
Job type: Full-time
Apply by: Sep 23, 2027
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support. Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better - and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You'll Be Doing

As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is ideal for someone with strong organizational skills, technical knowledge, and a passion for leading a service team in a fast-paced environment.

Responsibilities

Manage the full work order cycle from generation to closing and invoicing for customer and internal work orders, ensuring accuracy and completeness.
Assign jobs and work areas to service department employees according to their skills and knowledge.
Ensure all accounts payable invoices follow the purchase order system and are posted to the correct work orders and G/L accounts.
Sell service labor and parts while maximizing technician productivity to meet budgets and goals.
Handle customer calls and organize day-to-day workloads within the service department.
Prepare and present quotes to customers for repairs and obtain approvals.
Monitor and ensure all assigned work is completed in a timely manner.
Ensure completion of all service warranty and product improvement programs, submitting to the warranty administrator within required timeframes.
Monitor Work In Progress (WIP) daily to achieve company goals.
Assist the Service Manager in controlling lost time to meet corporate goals.
Schedule service department trucking and coordinate with other departments as required.
Advise the Service Manager of all customer complaints and provide solutions.
Approve the release of equipment for delivery upon customer payment as needed.
Provide performance feedback for service technicians and staff to the Service Manager.
Assist the Service Manager in all aspects of service department operations.

Qualifications

Familiarity with John Deere and competitive agricultural equipment is an asset.
General understanding of mechanical and technical terms preferred.
Strong verbal and written communication skills.
Proficient with standard desktop applications such as Microsoft Office and internet functions.
Ability to organize, lead, and manage a team effectively.

Preferred

Prior experience in a service leadership or supervisory role within agriculture or equipment service.

Education

High School Diploma or equivalent experience required.

Physical Requirements

Participation in Saturday rotation and on-call program is required.
Ability to work in a fast-paced environment and manage multiple priorities.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

#HP01

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

Comprehensive Health & Dental Coverage (includes vision and paramedical services)
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program (EAP)
Company Vehicle (for qualifying positions)

Compensation

Placement within the wage range is based on skills, experience and qualifications.

Applicants with more or less experience and qualifications may be placed outside the salary range.

Sales positions will have a commission component as well.

Salary Range

CAD $33.98 - CAD $42.91 /Hr.

Apply About employer

More about this job

Responsibilities

The Service Lead oversees daily service department operations, including managing work orders, assigning tasks, and ensuring high levels of customer satisfaction. They also support the Service Manager in maximizing team productivity, controlling budgets, and monitoring work-in-progress goals.

Requirements

Candidates should have strong organizational and leadership skills with proficiency in Microsoft Office and general technical knowledge. Prior experience in a service leadership or supervisory role within the agriculture or equipment industry is preferred.

Skills

Service operations management
Work order management
Team leadership
Customer service
Technical knowledge
Budget management
Microsoft Office
Inventory scheduling
Warranty administration
Communication skills
Organizational skills
Problem solving
Invoicing
Equipment maintenance
Performance feedback

Benefits

Comprehensive Health & Dental Coverage
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program
Company Vehicle

Visa sponsorship

Not detected in the job text

Keywords

Service Lead
John Deere
Agriculture
Equipment Service
Work Orders
Invoicing
Accounts Payable
Warranty
Product Improvement Programs
Work In Progress
Technician Productivity
Microsoft Office
Leadership
Supervisory
Operations Management
Customer Satisfaction
Trucking Coordination
Mechanical Terms
Technical Terms
Service Department

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