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Added 10 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 10 mins ago
Branch Manager
Sherwin-Williams
Sudbury, ON
The Branch Manager is responsible for overseeing the daily operations of their commercial paint branch, making sure it runs smoothly and effectively. This includes managing all aspects of…
Added 10 mins ago
Investment Advisor Wood Gundy Investment Center
CIBC
Toronto, ON
Full-time
Wood Gundy Investment Centre (WGIC) is comprised of sales and service-oriented team that manages a smaller group of accounts nationally. The Investment Advisor, WGIC, provides trusted…
Added 10 mins ago
Associate, Private Investment Counsel
CIBC
Ottawa, ON
Full-time
…CPIC team and other business partners to ensure a level of service delivery that is seamless and timely. You will participate in coaching sessions by the ICs to continue development of…
Added 10 mins ago
Investment Specialist
BMO
Edmonton, AB
Full-time
Provides sales and service support for other members of the team to complete transactions and support the achievement of business results.
Added 10 mins ago
Financial Planner
BMO
Burlington, ON
Full-time
…customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides…
Added 25 mins ago
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 25 mins ago
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 40 mins ago
Gestionnaire de comptes
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Montreal, QC
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 40 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Fort Saskatchewan, AB
…love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on growing their…
Added 55 mins ago
Territory Sales Manager - Automotive
EBlock Inc.
Edmonton, AB
$60,000 to $72,000 CAD / year
Full-time
The Territory Sales Manager represents the company and manages relationships with customers. This role is focused on achieving targets and maintaining current relationships with dealerships…
Added 55 mins ago
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 55 mins ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 1 hour ago
Operations Manager
DelGate Logistics
Vancouver, BC
Full-time
…company. We are seeking an organized and experienced Operations Manager to oversee our operational teams and ensure smooth day-to-day execution across warehouse, dispatch, logistics, and…
Added 1 hour ago
Endpoint Management Consultant
MSP OPERATIONAL CORP
Vancouver, BC
$125,000 to $130,000 CAD / year
Full-time
…consultants under the direction of the technical lead and project manager or delivering on engagements as lead consultant; depending on size and technical…
Added 1 hour ago
Plant Manager
WGI Group
Saint-Clet, QC
Full-time
Reporting to the Branch Manager, the Plant Manager provides daily supervision and training of plant teams members in the areas of: production, maintenance, health & safety, quality control,…
Added 1 hour ago
Supervisor - Night shift
WGI Group
Saint-Clet, QC
Full-time
Reporting to the Production Manager, the Shift Supervisor oversees and participates in the day-to-day operations of the facility. This role supervises, supports and trains plant team…
Added 1 hour ago
Supervisor - Evening shift
WGI Group
Saint-Clet, QC
Full-time
Reporting to the Production Manager, the Shift Supervisor oversees and participates in the day-to-day operations of the facility. This role supervises, supports and trains plant team…
Added 1 hour ago
Plant Coordinator
WGI Group
Saint-Clet, QC
Full-time
Under the supervision of the Production Manager, the Plant Coordinator is responsible for scheduling and managing daily manufacturing activities to meet customer requirements. The role…
Added 1 hour ago
AZ Driver
WGI Group
Walkerton, ON
$27 to $30 CAD / hour
Full-time
…base, The Westman Group of Companies operates manufacturing, sales, and distribution facilities in over 70 centers across North America and…
Added 1 hour ago
Machine Operator
WGI Group
Saint-Clet, QC
Up to $30.85 CAD / hour
Full-time
…maintenance of the machine in accordance with the company's service…
Added 1 hour ago
Branch Manager
WGI Group
ON
$90,000 to $125,000 CAD / year
Full-time
Reporting to the Senior Vice President, the Branch Manager has overall responsibility for the performance of the branch, including operations, production, sales and customer relationships,…
Added 1 hour ago
Supply Chain Coordinator - Mat Leave Coverage
WGI Group
Edmonton, AB
Contract
Reporting to the Purchasing Manager, you'll play a key role in supporting manufacturing operations across Canada by coordinating purchasing activities, managing inventory, and ensuring our…
Added 1 hour ago
Senior Manager, Event Attraction
Explore Edmonton Corporation
Edmonton, AB
Reporting to the Director, Sport & Culture Events, the Senior Manager, Event Attraction contributes to the development of Explore Edmonton’s event attraction strategy and leads its…
Added 1 hour ago
Slot Attendant - Casino Victoria
Lahal Management LP
Victoria, BC
Up to $19.29 CAD / hour
Full-time
Under the direct supervision of the Operations Manager – Slots & Guest Services, the Slot Attendant provides excellent customer service, while monitoring and maintaining slot machines and…

Premier Equipment

Service Lead

Kawartha Lakes, ON, Canada
114 Heights Road Omemee, Omemee, ON, K0L 2W0, Canada

Pay: $33.98 to $42.91 CAD / hour
Job type: Full-time
Apply by: Sep 23, 2027
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support. Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better - and yours too.

It’s an exciting time to join Premier. Come grow with us.

What You'll Be Doing

As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is ideal for someone with strong organizational skills, technical knowledge, and a passion for leading a service team in a fast-paced environment.

Responsibilities

Manage the full work order cycle from generation to closing and invoicing for customer and internal work orders, ensuring accuracy and completeness.
Assign jobs and work areas to service department employees according to their skills and knowledge.
Ensure all accounts payable invoices follow the purchase order system and are posted to the correct work orders and G/L accounts.
Sell service labor and parts while maximizing technician productivity to meet budgets and goals.
Handle customer calls and organize day-to-day workloads within the service department.
Prepare and present quotes to customers for repairs and obtain approvals.
Monitor and ensure all assigned work is completed in a timely manner.
Ensure completion of all service warranty and product improvement programs, submitting to the warranty administrator within required timeframes.
Monitor Work In Progress (WIP) daily to achieve company goals.
Assist the Service Manager in controlling lost time to meet corporate goals.
Schedule service department trucking and coordinate with other departments as required.
Advise the Service Manager of all customer complaints and provide solutions.
Approve the release of equipment for delivery upon customer payment as needed.
Provide performance feedback for service technicians and staff to the Service Manager.
Assist the Service Manager in all aspects of service department operations.

Qualifications

Familiarity with John Deere and competitive agricultural equipment is an asset.
General understanding of mechanical and technical terms preferred.
Strong verbal and written communication skills.
Proficient with standard desktop applications such as Microsoft Office and internet functions.
Ability to organize, lead, and manage a team effectively.

Preferred

Prior experience in a service leadership or supervisory role within agriculture or equipment service.

Education

High School Diploma or equivalent experience required.

Physical Requirements

Participation in Saturday rotation and on-call program is required.
Ability to work in a fast-paced environment and manage multiple priorities.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

#HP01

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

Comprehensive Health & Dental Coverage (includes vision and paramedical services)
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program (EAP)
Company Vehicle (for qualifying positions)

Compensation

Placement within the wage range is based on skills, experience and qualifications.

Applicants with more or less experience and qualifications may be placed outside the salary range.

Sales positions will have a commission component as well.

Salary Range

CAD $33.98 - CAD $42.91 /Hr.

Apply About employer

More about this job

Responsibilities

The Service Lead oversees daily service department operations, including managing work orders, assigning tasks, and ensuring high levels of customer satisfaction. They also support the Service Manager in maximizing team productivity, controlling budgets, and monitoring work-in-progress goals.

Requirements

Candidates should have strong organizational and leadership skills with proficiency in Microsoft Office and general technical knowledge. Prior experience in a service leadership or supervisory role within the agriculture or equipment industry is preferred.

Skills

Service operations management
Work order management
Team leadership
Customer service
Technical knowledge
Budget management
Microsoft Office
Inventory scheduling
Warranty administration
Communication skills
Organizational skills
Problem solving
Invoicing
Equipment maintenance
Performance feedback

Benefits

Comprehensive Health & Dental Coverage
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program
Company Vehicle

Visa sponsorship

Not detected in the job text

Keywords

Service Lead
John Deere
Agriculture
Equipment Service
Work Orders
Invoicing
Accounts Payable
Warranty
Product Improvement Programs
Work In Progress
Technician Productivity
Microsoft Office
Leadership
Supervisory
Operations Management
Customer Satisfaction
Trucking Coordination
Mechanical Terms
Technical Terms
Service Department

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