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Financial Services Representative (BCGEU) - Mission
Vancity
Mission, BC
- Full-time
This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.
Added 1 day ago
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Account Manager II - 4th Avenue
Vancity
Vancouver, BC
- Full-time
This is a Full-time, Permanent role based at our 4th Avenue Community Branch (Branch 11) and will report directly to the Assistant Branch Manager.
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Controller
Proven
Mississauga, ON
- Full-time
8 or more years of progressive accounting experience, including at least 3 years as a Controller or Assistant Controller with ownership of month-end close and financial statements.
Added 1 day ago
Customer Experience Manager
Laura Canada
Ottawa, ON
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
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Projects Manager, M&E
Strategic Group
Calgary, AB
…anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s…
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Niagara (5) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Niagara Falls, ON · Niagara-on-the-Lake, ON
Enforce store standards in the absence of store manager or assistant manager.
Added 1 day ago
CA
Assistant Resident Manager (Part-Time)
Centurion Asset Management Inc.
Huntsville, ON
- Part-time
Reporting to the Senior Property Manager, the Assistant Resident Manager is responsible for the professional management, administration and leasing of a Centurion apartment community.
Added 1 day ago
CM
#165 Human Resources Assistant
Canadian Mental Health Association, Niagara Branch
St. Catharines, ON
- Full-time
The Human Resources Assistant plays a key part in supporting both administrative functions and Human Resources initiatives, helping to shape our agency's culture and success. As a vital…
Added 1 day ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
Participate in ongoing product, sales, and professional development training.
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Assistant to the Executive Assistant, Vice President, Finance and Administration (1 year)
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
The Assistant to the Executive Assistant, Vice President, Finance and Administration provides clerical help for administrative activities of the Office of the Vice President, Finance and…
Added 1 day ago
UO
Tenure-Track Assistant Professor - Statistics
University of Alberta
AB · Edmonton, AB
- Full-time
…University of Alberta invites applications for two tenure-track assistant professor positions in any area of Statistics. The start date of the position is July 1, 2027, or as mutually…
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Manager, Processing
Premier
London, ON
- Full-time
· Support employee onboarding, training and ongoing development, and provide clear, regular feedback.
Added 1 day ago
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Assistant Store Manager - Back-end Ops
Kent Building Supplies
Summerside, PE
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 1 day ago
SH
Nursing Assistant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Successful completion of a Nursing Assistant program or equivalent (both the Health Care Aide and Unit Clerk programs) required.
Added 1 day ago
SH
Rehabilitation Assistant - SMHC-Repost
Shared Health-Soins Communs
Selkirk, MB
- Full-time
…and/or Speech-Language Pathologist (SLP), the Rehabilitation Assistant (RA) performs both direct and indirect patient/resident/client care activities as determined by the specific employer.…
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(CAN) General Merchandise Assistant Manager
Walmart
Granby, QC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
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Assistant Store Manager, FT
Under Armour
AB · Edmonton, AB
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
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BP
Assistant Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
Assistant Kitchen Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the kitchen, including the training, development and performance…
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RM
Activation Therapist - Peel Manor LTC (Recreation Therapist)
Regional Municipality of Peel
Brampton, ON
- Other
Assist the Rehabilitation Assistant to perform some restorative care programs/activities
Added 1 day ago
QP
Assistant Community Manager
QuadReal Property Group
Cambridge, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 1 day ago
WP
Property Services Assistant
WestUrban Properties Management
Nanaimo, BC
- Part-time
…through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong…
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DT
Assistant Manager I
Dollar Tree Stores
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- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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ASSISTANT.E GÉRANT.E INTERIM-EN
La Vie En Rose
Rouyn-Noranda, QC
- Temporary
Added 1 day ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 1 day ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…

Premier

Manager, Processing

London, ON, Canada

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually. · Full-time

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Job details

Pay: Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and Lloyd's insurers since 1989. A leader in the Specialty Insurance industry, 100% Canadian owned. Our broad product shelf offers niche solutions for our brokers and advisors. Our partners count on us for quick, knowledgeable answers, and our carriers trust us to look after the authority they have given us.

Position: Manager, Processing

Department: Processing

Location: London, Ontario - Hybrid

Reports to: Assistant Director, Operations

Hours: Permanent, Full-time

Language: English

Role Overview:

We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You'll make sure new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation are completed accurately and on time. You'll give the team clear priorities, build consistent ways of working and partner closely with Underwriting, Finance and other business teams to keep work moving and service standards high.

This is a hands-on leadership role. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to improve our workflows. Your leadership will help our underwriters serve brokers effectively and support the overall strength of our underwriting operation.

Key Responsibilities:

Leading our people

· Lead, coach and support the Processing Team, creating a collaborative, accountable and service-focused environment.

· Set day-to-day priorities, allocate work and adjust coverage so service expectations are consistently achieved.

· Support employee onboarding, training and ongoing development, and provide clear, regular feedback.

· Identify team training needs and build technical knowledge, confidence and consistency.

· Plan coverage for peak periods and employee absences so essential work continues without disruption.

Running the processing operation

· Oversee the accurate and timely processing of new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation.

· Make sure underwriting information and supporting documentation are complete, accurate and properly maintained.

· Monitor daily workflow, transaction volumes and outstanding work, and address backlogs or service issues promptly.

· Act as an escalation point for complex processing, documentation and service matters.

· Work closely with Underwriters to align processing support with underwriting priorities and broker needs.

· Partner with Finance to resolve invoicing, premium and transactional discrepancies.

Quality, service and continuous improvement

· Establish and maintain clear, consistent processing standards, procedures and service expectations.

· Monitor accuracy, productivity, turnaround times, outstanding work, rework and error trends.

· Identify recurring errors, bottlenecks and workflow challenges, and put practical corrective actions in place.

· Develop quality-control measures that improve consistency and reduce rework.

· Look for opportunities to simplify processes, reduce manual effort and improve operational efficiency.

· Support the implementation and adoption of system, workflow and process changes.

Performance reporting and collaboration

· Develop and monitor operational measures that provide clear visibility into workload, quality and team performance.

· Provide management with regular updates and useful insights on volumes, service levels, backlogs, accuracy and resource needs.

· Build strong working relationships with Underwriting, Finance and other internal partners.

· Communicate procedural, workflow and system changes clearly to the team.

· Participate in cross-functional initiatives that affect underwriting operations and service delivery.

Qualifications:

· A minimum of five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration or a similar operational role.

· Experience leading, supervising or providing day-to-day direction to employees.

· Strong knowledge of insurance policy administration and processing, including new business, renewals, endorsements, cancellations, policy issuance and related documentation.

· Excellent attention to detail and a clear commitment to accuracy, quality and timely service.

· Strong organizational and workload-management skills, with the ability to manage competing priorities.

· Clear written and verbal communication skills and a practical, solutions-focused approach to problem solving.

· Proficiency with Microsoft Office and the ability to work effectively with insurance policy administration and underwriting systems.

Business Expertise:

· Experience in commercial property and casualty, specialty insurance or an MGA environment an asset.

· Experience leading or supporting process-improvement initiatives and developing procedures, workflows or operational controls an asset.

Compensation:

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.

What We Offer:

· Group benefits, including extended health, dental, life insurance.

· Group RRSP with company matching.

· Vacation, hybrid work and support for professional development, including leadership development.

How to Apply:

If this sounds like you, please send us your resume and a short note explaining why the role interests you.

· Vacancy: This posting is for an existing vacancy.

· Use of AI: We may use artificial intelligence tools to help screen, assess or select applicants for this role.

· Pay history: We will not ask what you have been paid in past or current roles.

· Hearing back: If we interview you, we will let you know within 45 days of your final interview whether we have made a hiring decision.

We're committed to employment equity, diversity and inclusion, and we welcome applications from everyone. If you need accommodation at any point in our hiring process, let us know and we'll work with you in line with applicable provincial human rights and accessibility requirements.

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More about this job

Responsibilities

Lead the Processing Team and oversee accurate, timely handling of new business, renewals, endorsements, cancellations, policy issuance, invoicing, and related documentation. Monitor workload, quality, and service performance; resolve escalations; collaborate with Underwriting and Finance; and improve procedures and workflows.

Requirements

Requires at least five years of progressive Canadian property and casualty insurance experience, preferably in processing, underwriting support, policy administration, or a similar operational role, along with experience directing or supervising employees. Candidates should have strong policy-processing knowledge, organizational and communication skills, attention to detail, problem-solving ability, and proficiency with Microsoft Office and insurance administration systems.

Skills

Team Leadership
Employee Coaching and Development
Policy Processing
Workload Management
Quality Control
Process Improvement
Workflow Optimization
Operational Reporting
Problem Solving
Attention to Detail
Written and Verbal Communication
Microsoft Office
Underwriting Systems
Commercial Property and Casualty Insurance
Stakeholder Collaboration

Benefits

Extended Health Insurance
Dental Insurance
Life Insurance
Group RRSP With Company Matching
Vacation
Hybrid Work
Professional Development
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Canadian Property and Casualty Insurance
Specialty Insurance
Managing Underwriting Agency
Insurance Processing
Policy Administration
Underwriting Support
New Business
Renewals
Endorsements
Cancellations
Policy Issuance
Invoicing
Insurance Documentation
Workload Allocation
Employee Onboarding
Training and Development
Quality Control
Turnaround Times
Backlog Management
Process Improvement
Workflow Optimization
Operational Controls
Performance Reporting
Microsoft Office
Underwriting Systems
Broker Service
Finance Collaboration

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