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Added 7 days ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
Maintain health and safety protocols as well as quality control within the group
Added 7 days ago
FG
Quality Control Inspector (2 Year Contract)
Flynn Group of Companies
Halifax, NS
- Contract
Job Title: Quality Control Inspector (2 Year Contract)
Added 7 days ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 7 days ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 7 days ago
FG
Quality Control Inspector (2 Year Contract)
Flynn Group of Companies
Halifax, NS
- $50,000 to $60,000 CAD / year
- Contract
Job Title: Quality Control Inspector (2 Year Contract)
Added 7 days ago
Quality Assurance Technician
State Window Corporation
Vaughan, ON
Reporting directly to the Senior Quality Assurance Manager on all matters. The Quality Assurance Technician is responsible for all Non-Conforming Reports (NCR), rejected material, quality…
Added 7 days ago
AM
Medical Writer – Waterloo, Belgium (F/M)
Astek Middle East
Waterloo, ON
- Full-time
Lead the process of critical review of clinical documents and incorporate multiple reviews into successive drafts. Provide quality control (QC) support for clinical documents as needed ;
Added 8 days ago
P
Processing Manager
Premier
London, ON
- Full-time
Develop quality-control measures that improve consistency and reduce rework.
Added 8 days ago
M
Cook I
Marriott
Calgary, AB
- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 8 days ago
W
Supervisor Production & Inventory Control
Winpak
Winnipeg, MB
- Full-time
Winpak Division is seeking a Supervisor, Production and Inventory Control to join our Production and Inventory Control team in Winnipeg. Reporting to the Production and Inventory Control…
Added 8 days ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Reporting to the Supportive Housing Supervisor, the Case Manager provides specialized support to tenants within our Supportive Housing Programs who are living in bachelor-style units. These…
Added 8 days ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Participates in monthly quality control practices.
Added 8 days ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Participates in monthly quality control practices.
Added 8 days ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Participates in monthly quality control practices.
Added 8 days ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Participates in monthly quality control practices.
Added 8 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 days ago
D
Charge Technologist
Dynacare
Winnipeg, MB
- Full-time
Ensure that Quality Control checks are run, reviewed and appropriate actions taken when QC fails.
Added 8 days ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
Clear path for growth – this role is positioned as a step toward more senior leadership (e.g., Operations Manager / Director)
Added 8 days ago
CM
Mammography Technologist - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Under the supervision of the Operations Manager - BreastCheck, the incumbent will be responsible for providing and performing quality service to the clients of BreastCheck at the Winnipeg…
Added 8 days ago
MD
Architectural Team Lead - Entitlements
MG2 Design
ON · Ontario, Canada
- Full-time
Handles Quality Control of project documents. Responsible for deliverables to the client or AHJ.
Added 8 days ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Data quality and research operations: Identify and resolve data-quality issues, develop standardized procedures, and quality-control processes.
Added 8 days ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
At BMO, employees are valued, respected, and heard. We support professional growth with training, coaching, manager guidance, and opportunities to build connections and broaden skills. Team…
Added 8 days ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
The Physician Quality Improvement initiative is a partnership between Vancouver Coastal Health, Providence Health Care and the Specialist Services Committee (SSC). Reporting to the Manager,…
Added 8 days ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Reporting to the Supportive Housing Supervisor, the Case Manager provides specialized support to tenants within our Supportive Housing Programs who are living in bachelor-style units. These…
Added 8 days ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the unit manager of these units, you will be accountable for facilitating clinical excellence, leadership, and management leading to the delivery of patient centred, quality acute care.…

Premier

Processing Manager

London, ON, Canada

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually. · Full-time

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Job details

Pay: Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and Lloyd's insurers since 1989. A leader in the Specialty Insurance industry, 100% Canadian owned. Our broad product shelf offers niche solutions for our brokers and advisors. Our partners count on us for quick, knowledgeable answers, and our carriers trust us to look after the authority they have given us.

Role Overview:

We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You'll make sure new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation are completed accurately and on time. You'll give the team clear priorities, build consistent ways of working and partner closely with Underwriting, Finance and other business teams to keep work moving and service standards high.

This is a hands-on leadership role. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to improve our workflows. Your leadership will help our underwriters serve brokers effectively and support the overall strength of our underwriting operation.

Key Responsibilities:

Leading our people

Lead, coach and support the Processing Team, creating a collaborative, accountable and service-focused environment.
Set day-to-day priorities, allocate work and adjust coverage so service expectations are consistently achieved.
Support employee onboarding, training and ongoing development, and provide clear, regular feedback.
Identify team training needs and build technical knowledge, confidence and consistency.
Plan coverage for peak periods and employee absences so essential work continues without disruption.

Running the processing operation

Oversee the accurate and timely processing of new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation.
Make sure underwriting information and supporting documentation are complete, accurate and properly maintained.
Monitor daily workflow, transaction volumes and outstanding work, and address backlogs or service issues promptly.
Act as an escalation point for complex processing, documentation and service matters.
Work closely with Underwriters to align processing support with underwriting priorities and broker needs.
Partner with Finance to resolve invoicing, premium and transactional discrepancies.

Quality, service and continuous improvement

Establish and maintain clear, consistent processing standards, procedures and service expectations.
Monitor accuracy, productivity, turnaround times, outstanding work, rework and error trends.
Identify recurring errors, bottlenecks and workflow challenges, and put practical corrective actions in place.
Develop quality-control measures that improve consistency and reduce rework.
Look for opportunities to simplify processes, reduce manual effort and improve operational efficiency.
Support the implementation and adoption of system, workflow and process changes.

Performance reporting and collaboration

Develop and monitor operational measures that provide clear visibility into workload, quality and team performance.
Provide management with regular updates and useful insights on volumes, service levels, backlogs, accuracy and resource needs.
Build strong working relationships with Underwriting, Finance and other internal partners.
Communicate procedural, workflow and system changes clearly to the team.
Participate in cross-functional initiatives that affect underwriting operations and service delivery.

Qualifications:

A minimum of five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration or a similar operational role.
Experience leading, supervising or providing day-to-day direction to employees.
Strong knowledge of insurance policy administration and processing, including new business, renewals, endorsements, cancellations, policy issuance and related documentation.
Excellent attention to detail and a clear commitment to accuracy, quality and timely service.
Strong organizational and workload-management skills, with the ability to manage competing priorities.
Clear written and verbal communication skills and a practical, solutions-focused approach to problem solving.
Proficiency with Microsoft Office and the ability to work effectively with insurance policy administration and underwriting systems.

Business Expertise:

Experience in commercial property and casualty, specialty insurance or an MGA environment an asset.
Experience leading or supporting process-improvement initiatives and developing procedures, workflows or operational controls an asset.

Compensation:

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.

What We Offer:

Group benefits, including extended health, dental, life insurance.
Group RRSP with company matching.
Vacation, hybrid work and support for professional development, including leadership development.

How to Apply:

If this sounds like you, please send us your resume and a short note explaining why the role interests you.

Vacancy: This posting is for an existing vacancy.
Use of AI: We may use artificial intelligence tools to help screen, assess or select applicants for this role.
Pay history: We will not ask what you have been paid in past or current roles.
Hearing back: If we interview you, we will let you know within 45 days of your final interview whether we have made a hiring decision.

We're committed to employment equity, diversity and inclusion, and we welcome applications from everyone. If you need accommodation at any point in our hiring process, let us know and we'll work with you in line with applicable provincial human rights and accessibility requirements.

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More about this job

Responsibilities

Lead and develop the Processing Team, setting priorities, allocating workloads, and ensuring accurate, timely processing of insurance transactions and documentation. Monitor quality, productivity, service levels, and backlogs; resolve escalations and collaborate with Underwriting and Finance to improve workflows and operational performance.

Requirements

Requires at least five years of progressive Canadian property and casualty insurance experience, along with experience leading, supervising, or directing employees. Candidates should have strong policy administration and processing knowledge, excellent organizational and communication skills, attention to detail, and proficiency with Microsoft Office and insurance systems; commercial, specialty, or MGA experience is an asset.

Skills

Team Leadership
Employee Coaching And Development
Policy Processing
Workload Management
Quality Control
Process Improvement
Workflow Management
Operational Reporting
Attention To Detail
Problem Solving
Written And Verbal Communication
Microsoft Office
Insurance Systems
Cross-Functional Collaboration

Benefits

Extended Health Insurance
Dental Insurance
Life Insurance
Group RRSP With Company Matching
Vacation
Hybrid Work
Professional Development
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Canadian Property And Casualty Insurance
Specialty Insurance
Managing Underwriting Agency
MGA
Underwriting Support
Policy Administration
New Business
Renewals
Endorsements
Cancellations
Policy Issuance
Invoicing
Insurance Documentation
Premium Reconciliation
Processing Standards
Quality Control
Turnaround Times
Backlog Management
Workflow Improvement
Operational Controls
Performance Reporting
Microsoft Office
Underwriting Systems
Employee Onboarding
Employee Training
Workload Allocation

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