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Added 5 mins ago
WO
Physiotherapist - Physio Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 5 mins ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 35 mins ago
W
Pharmacy Assistant Part-time
Walmart
Pembroke, ON
- Part-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 50 mins ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 50 mins ago
WO
Physiotherapist - Physio Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 50 mins ago
WO
Physiotherapy Assistant/Occupational Therapy Assistant - Physiotherapy Assistant Corporate
William Osler Health System
Brampton, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 1 hour ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
This position is accountable to the Manager, Tenant Resolutions and Housing Operations for the daily management of the physical, administrative and operational components of the housing…
Added 1 hour ago
WO
Physiotherapist - Physio Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 1 hour ago
D
Manager, Delivery - Digital & Data
Dormez-vous
Montreal, QC
- Full-time
Sleep Country Canada is looking for a Delivery Manager, Digital & Data to play a critical role in driving the successful end-to-end delivery of digital and data initiatives. This role…
Added 1 hour ago
Enterprise Account Executive
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
We are seeking a highly motivated and experienced Sales Account Manager to join our team. This position will be responsible for managing and growing our Enterprise Class Customers within…
Added 2 hours ago
P
Processing Manager
Premier
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You'll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 3 hours ago
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Supervisor Production & Inventory Control
Winpak
Winnipeg, MB
- Full-time
…Winnipeg. Reporting to the Production and Inventory Control Manager, you will lead the team responsible for production planning, scheduling, inventory control, production reporting, and…
Added 3 hours ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Competition # 2026-398-CCCase Manager (2026-398-CC)Employment Type:Contract Salary (12 months), Bargaining Unit Work Hours:35 hours/week: Mon-Fri, 9am-5pmWork Setting:Onsite Required: 540…
Added 3 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 3 hours ago
RO
Repair and Tuning Technician
Resorts of the Canadian Rockies
Kananaskis, AB
- Full-time
Inspect finished product and ensure it meets the quality standards established by the RRR Manager
Added 3 hours ago
H
Customer Success Manager
Haystack
Canada
- Full-time
We're hiring for a Customer Success Manager to lead a regional team focused on driving engagement, adoption, and retention across a large volume of enterprise accounts. This leadership…
Added 3 hours ago
Pharmacy Assistant Part-time
Walmart Canada
Pembroke, ON
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 4 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…responsibilities within the team to ensure timely and consistent delivery of Human Resources…
Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 4 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 4 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 4 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
…Service Coordinators, Property Service Coordinators, Service Delivery Managers…
Added 4 hours ago
JH
Operations Manager
JMC HR Consulting
Saint John, NB
- Full-time
Reporting to the President, the Operations Manager will oversee scheduling, workload planning, and delivery timelines across both offices. Working closely with surveyors, engineers,…
Added 4 hours ago
SA
Automation Project Manager
Shockwave Automation
Calgary, AB
- Full-time
We're hiring a Project Manager at our Calgary Branch. You will run our automation, DCS, and OT/IT projects from award to close-out, and be the client's main contact while our integrators,…

Premier

Processing Manager

London, ON, Canada

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually. · Full-time

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Job details

Pay: Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We are Premier Marine Insurance Group (West) Inc. and Premier Canada Assurance Managers Ltd., a Canadian Managing Underwriting Agency that has been writing specialty lines for domestic and Lloyd's insurers since 1989. A leader in the Specialty Insurance industry, 100% Canadian owned. Our broad product shelf offers niche solutions for our brokers and advisors. Our partners count on us for quick, knowledgeable answers, and our carriers trust us to look after the authority they have given us.

Role Overview:

We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You'll make sure new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation are completed accurately and on time. You'll give the team clear priorities, build consistent ways of working and partner closely with Underwriting, Finance and other business teams to keep work moving and service standards high.

This is a hands-on leadership role. You will coach and develop employees, balance workloads, monitor quality and turnaround times, resolve processing issues and identify practical ways to improve our workflows. Your leadership will help our underwriters serve brokers effectively and support the overall strength of our underwriting operation.

Key Responsibilities:

Leading our people

Lead, coach and support the Processing Team, creating a collaborative, accountable and service-focused environment.
Set day-to-day priorities, allocate work and adjust coverage so service expectations are consistently achieved.
Support employee onboarding, training and ongoing development, and provide clear, regular feedback.
Identify team training needs and build technical knowledge, confidence and consistency.
Plan coverage for peak periods and employee absences so essential work continues without disruption.

Running the processing operation

Oversee the accurate and timely processing of new business, renewals, endorsements, cancellations, policy issuance, invoicing and related documentation.
Make sure underwriting information and supporting documentation are complete, accurate and properly maintained.
Monitor daily workflow, transaction volumes and outstanding work, and address backlogs or service issues promptly.
Act as an escalation point for complex processing, documentation and service matters.
Work closely with Underwriters to align processing support with underwriting priorities and broker needs.
Partner with Finance to resolve invoicing, premium and transactional discrepancies.

Quality, service and continuous improvement

Establish and maintain clear, consistent processing standards, procedures and service expectations.
Monitor accuracy, productivity, turnaround times, outstanding work, rework and error trends.
Identify recurring errors, bottlenecks and workflow challenges, and put practical corrective actions in place.
Develop quality-control measures that improve consistency and reduce rework.
Look for opportunities to simplify processes, reduce manual effort and improve operational efficiency.
Support the implementation and adoption of system, workflow and process changes.

Performance reporting and collaboration

Develop and monitor operational measures that provide clear visibility into workload, quality and team performance.
Provide management with regular updates and useful insights on volumes, service levels, backlogs, accuracy and resource needs.
Build strong working relationships with Underwriting, Finance and other internal partners.
Communicate procedural, workflow and system changes clearly to the team.
Participate in cross-functional initiatives that affect underwriting operations and service delivery.

Qualifications:

A minimum of five years of progressive experience in Canadian property and casualty insurance, preferably in processing, underwriting support, policy administration or a similar operational role.
Experience leading, supervising or providing day-to-day direction to employees.
Strong knowledge of insurance policy administration and processing, including new business, renewals, endorsements, cancellations, policy issuance and related documentation.
Excellent attention to detail and a clear commitment to accuracy, quality and timely service.
Strong organizational and workload-management skills, with the ability to manage competing priorities.
Clear written and verbal communication skills and a practical, solutions-focused approach to problem solving.
Proficiency with Microsoft Office and the ability to work effectively with insurance policy administration and underwriting systems.

Business Expertise:

Experience in commercial property and casualty, specialty insurance or an MGA environment an asset.
Experience leading or supporting process-improvement initiatives and developing procedures, workflows or operational controls an asset.

Compensation:

Based on qualifications of applicant pay grade may vary from $80,000 to $95,000 annually.

What We Offer:

Group benefits, including extended health, dental, life insurance.
Group RRSP with company matching.
Vacation, hybrid work and support for professional development, including leadership development.

How to Apply:

If this sounds like you, please send us your resume and a short note explaining why the role interests you.

Vacancy: This posting is for an existing vacancy.
Use of AI: We may use artificial intelligence tools to help screen, assess or select applicants for this role.
Pay history: We will not ask what you have been paid in past or current roles.
Hearing back: If we interview you, we will let you know within 45 days of your final interview whether we have made a hiring decision.

We're committed to employment equity, diversity and inclusion, and we welcome applications from everyone. If you need accommodation at any point in our hiring process, let us know and we'll work with you in line with applicable provincial human rights and accessibility requirements.

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More about this job

Responsibilities

Lead and develop the Processing Team, setting priorities, allocating workloads, and ensuring accurate, timely processing of insurance transactions and documentation. Monitor quality, productivity, service levels, and backlogs; resolve escalations and collaborate with Underwriting and Finance to improve workflows and operational performance.

Requirements

Requires at least five years of progressive Canadian property and casualty insurance experience, along with experience leading, supervising, or directing employees. Candidates should have strong policy administration and processing knowledge, excellent organizational and communication skills, attention to detail, and proficiency with Microsoft Office and insurance systems; commercial, specialty, or MGA experience is an asset.

Skills

Team Leadership
Employee Coaching And Development
Policy Processing
Workload Management
Quality Control
Process Improvement
Workflow Management
Operational Reporting
Attention To Detail
Problem Solving
Written And Verbal Communication
Microsoft Office
Insurance Systems
Cross-Functional Collaboration

Benefits

Extended Health Insurance
Dental Insurance
Life Insurance
Group RRSP With Company Matching
Vacation
Hybrid Work
Professional Development
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Canadian Property And Casualty Insurance
Specialty Insurance
Managing Underwriting Agency
MGA
Underwriting Support
Policy Administration
New Business
Renewals
Endorsements
Cancellations
Policy Issuance
Invoicing
Insurance Documentation
Premium Reconciliation
Processing Standards
Quality Control
Turnaround Times
Backlog Management
Workflow Improvement
Operational Controls
Performance Reporting
Microsoft Office
Underwriting Systems
Employee Onboarding
Employee Training
Workload Allocation

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