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Added 2 mins ago
SM
Audit Supervisor
Soren McAdam LLP
High Level, AB
- Full-time
Every new team member will initially go through a one-week in-depth training over the internal software and processes. In addition to this, we’ll put you on engagements where continuing…
Added 2 mins ago
W
Groom Supervisor, CG (Feature)
WildBrain
Vancouver, BC
- Full-time
…enjoy collaborating and actively participating in pipeline development, training and building out this function with the ultimate goal of producing best in class…
Added 2 mins ago
LI
Sr. Manager, Commercial HVAC District Sales
Lennox International
Montreal, QC · St Laurent, QC
- Full-time
…contributions and offers a supportive environment for career development. Come, stay, and grow with us. **hybrid role with both home, field, and office locations** **requires bilingual…
Added 16 mins ago
W
Senior Manager, Software Development - Clients & Accounts
Wealthsimple
Canada
- Full-time
4+ years managing high-performance software development teams through multiple successful product launches, including coaching and growing senior and staff ICs
Added 16 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management,…
Added 17 mins ago
Chief Estimator
State Window Corporation
Vaughan, ON
Performance Evaluation: We prioritize ongoing feedback and development through structured bi-annual performance reviews and ongoing check ins with your direct supervisor/manager.
Added 1 hour ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Venture Media
Toronto, ON
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
RS
Computer Systems Technologist - Level 2
Richmond School District No. 38
Richmond, BC
- Internship
…networking services of the district. The work involves the development of standards, procedures, the analysis and resolution of problems, planning and directing assigned projects and…
Added 1 hour ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 1 hour ago
TL
HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
- Full-time
Work with the Health and Safety Manager, the Health and Safety Specialist, and the Health and Safety Committees on maintaining and improving an effective OHSMS.
Added 1 hour ago
HC
Human Resources Coordinator
Hartmann Canada Inc
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 1 hour ago
XI
Senior Engineering Manager - ERP
Xplore Inc
Markham, ON
- Full-time
…scalability, data integrity, and compliance while adopting modern software development principles, frameworks and…
Added 1 hour ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 1 hour ago
OG
Account Executive, ONE
Operto Guest Technologies
Vancouver, BC
- Up to $75,000 CAD / year
Convert qualified opportunities into customers: Partner with SDRs and the Sales Manager to rapidly engage Sales Qualified Leads (SQLs), conduct discovery, deliver compelling demonstrations,…
Added 1 hour ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 1 hour ago
BG
JR DESIGNER
BV GLAZING
Concord, ON
- $50,000 to $65,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 1 hour ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
…instrumentation, complete data processing, analysis services, and software…
Added 2 hours ago
Account Manager
Ask-AI
Toronto, ON
We're looking for an Account Manager to own expansion across our existing customer base. You'll consult directly with executives at our enterprise accounts, learn how their business runs,…
Added 4 hours ago
A
HVAC Technician – Level 2
AirRevive
Hamilton, ON
- Full-time
Work independently with limited oversight, reporting to the Operations Manager(s).
Added 4 hours ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 4 hours ago
J
Assistant Production Manager, Canada
Jungbunzlauer
Port Colborne, ON
- Full-time
Monitor and execute production planning according to internal specifications and manufacturing execution software PAXAN.
Added 5 hours ago
CB
Senior Project Manager
Clark Builders
AB · Edmonton, AB
- Full-time
Clark Builders is hiring a Senior Project Manager. Working out of the Edmonton office, the Senior Project Manager will lead and support projects across all our regions of work. This role is…
Added 5 hours ago
GD
GARAGE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 5 hours ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
Strong programming skills in Python, with solid understanding of data structures, algorithms, and software development principles.

Prenuvo

Manager, Health Concierge - Outbound

Vancouver, BC, Canada

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Job details

Experience: 5-8 years prior experience in a similar sales leadership role, with a track record of meeting or exceeding sales targets.
Posting language: English
Posted: Oct 2, 2026

Original job description

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for an experienced, compassionate people leader to lead our Health Concierge - Outbound team from our Vancouver HQ. The ideal candidate combines strong sales acumen with the judgment developed through previous people leadership, the ability to communicate with impact and sustain motivation during periods of rapid change, and the discipline to manage time and resources effectively as priorities shift.

Reporting to the Director of Assisted Sales, you will lead and mentor a team of Prenuvo Health Concierge responsible for managing incoming inquiries, generating and qualifying leads, and nurturing patient relationships. You will help drive sales performance, deliver excellent patient experiences, and achieve ambitious revenue targets while remaining close to the day-to-day work of the Inside Sales Representatives.

This role does not provide visa sponsorship. Applicants must be legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

Team Leadership and Frontline Enablement

Lead and coach through the company’s vision, mission, and core values.
Build, manage, and motivate a team of Inside Sales Representatives to meet and exceed their targets through call shadowing, timely feedback, goal setting, performance reviews, and hands-on support.
Translate shifting business priorities into clear, actionable direction for the team, making sound decisions even when information is incomplete or circumstances change quickly.
Navigate and triage competing requests, interruptions, and organizational noise so frontline agents can focus, thrive, and deliver consistent results.
Pursue the team’s mandate with ownership and persistence: set priorities, remove blockers, coordinate dependencies, and follow through on commitments.
Remain close to the patient and the work by executing core daily functions of the IBR role when needed.

Sales Performance, Quality, and Process Improvement

Track and analyze key sales metrics, including lead conversion, pipeline management, patient engagement, and channel service levels, to assess performance and identify opportunities for improvement.
Own a consistent call-review and scorecarding rhythm using approved call recordings, and turn recurring themes into practical coaching, enablement, and process improvements for the team.
Use call and performance insights to identify trends, skill gaps, patient friction, and emerging opportunities; share clear recommendations with Sales leadership and partner teams.
Work closely with the Head of Sales and Sales Manager to build and maintain systems and processes that support continuous improvement and sustainable growth.
Set and maintain service-level agreements (SLAs) across outbound calls, chats, emails, and other ad hoc work, balancing responsiveness, quality, and team capacity.

Patient Experience

Ensure the team has the product and service knowledge needed to address patient inquiries efficiently, accurately, and professionally.
Reinforce a patient-first sales approach that builds trust, strengthens relationships, and supports both short-term results and the long-term scaling of the business.

Training and Development

Support the ongoing professional development of team members through structured coaching, feedback, and development plans.
Identify team-wide and individual learning needs, then partner with the appropriate stakeholders to deliver focused training and reinforce best practices.

Reporting and Business Insights

Prepare and present regular sales reports and performance updates to leadership.
Communicate key metrics, successes, risks, and challenges with context and recommendations, providing a clear view of progress toward sales objectives.

Market Insights

Stay informed about industry trends, competitor activity, patient needs, and market dynamics to help the team adapt its approach and maintain a competitive edge.
Translate relevant market signals into useful guidance for the team and actionable feedback for Sales leadership.

What You’ll Bring

Experienced people leadership. You bring previous people management experience and the judgment to set clear expectations, coach with empathy and candour, make sound trade-offs, hold accountability, and help people perform at their best.
High-leverage leadership through change. During periods of change, you translate business priorities into clear direction teams can act on. You connect the work to business impact, maintain momentum, and keep people informed and motivated.
Disciplined prioritization and resource management. You manage time, attention, capacity, and resources deliberately as priorities shift. You make thoughtful trade-offs, protect the team’s focus, and keep execution centred on the highest-impact work.
5-8 years prior experience in a similar sales leadership role, with a track record of meeting or exceeding sales targets.
Experience working in a startup or similarly fast-changing growth-stage company.
A demonstrated ability to pursue a broad mandate effectively by turning direction into priorities, decisions, and sustained execution.
Experience using call recordings and scorecards to coach performance, evaluate quality, and uncover trends and insights across a team.
Strong analytical and problem-solving abilities, with a data-informed approach to decision-making.
A patient-focused mindset, a passion for healthcare excellence, and a commitment to delivering outstanding experiences and results.
Proficiency with CRM software, call-recording or conversation-intelligence tools, and other sales technologies.
Strong documentation and technical skills, with the composure, integrity, and discretion to respond effectively under pressure and handle sensitive information.

Our Values

First: we are Pioneers

Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

An avenue to make a positive impact on people's lives and their health
We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
The base salary for this role is $75,000-$100,000 with OTE up to $150K based on experience in local currency, depending upon experience and geographic location, and includes eligibility for commission-based incentive compensation.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

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More about this job

Responsibilities

Lead and mentor a team of Inside Sales Representatives to meet and exceed revenue targets through coaching, performance tracking, and hands-on support. Drive sales performance and patient experience by analyzing metrics, implementing process improvements, and ensuring consistent service-level agreements.

Requirements

Requires 5-8 years of experience in a sales leadership role with a proven track record of meeting targets and managing teams. Candidates must possess strong analytical skills, proficiency in CRM and sales technologies, and the ability to thrive in a fast-changing growth-stage company.

Skills

Sales leadership
Team management
Coaching
Performance management
Sales metrics analysis
Pipeline management
CRM software
Call recording analysis
Strategic planning
Communication
Problem solving
Data-informed decision making
Patient experience
Process improvement
Mentoring

Benefits

Free whole-body scans
Health insurance
Dental insurance
Vision insurance
Mental health coverage
RRSP retirement savings plan
TFSA retirement savings plan
Flexible vacation policy

Visa sponsorship

Not detected in the job text

Keywords

Sales
Healthcare
Leadership
Inside Sales
CRM
Performance Metrics
Coaching
Patient Experience
Start-up
Growth-stage
Sales Management
Lead Generation
Pipeline Management
SLA
Business Intelligence
Proactive Healthcare
MRI
Health Concierge
Sales Enablement
Strategic Execution

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