Web-to-Print Solutions Specialist
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
We are looking for individuals with valuable experience and knowledge in web to print software to join our team.
The overall purpose of this position is to facilitate and execute inside and outside sales campaigns whilst being active in increasing client retention rates. Due to a subscription-based business model customer retention is of paramount importance to PressCentric. Therefore, it is necessary to provide first class ongoing customer support and training. New clients can often be unfamiliar with web to print systems and will require consultation on best practices when providing managed print services to their customers.
Duties Will Include, But Not Limited To
Apply Here
Send in your CV and cover letter describing your experience and expected compensation.
Name:*
Email:*
Phone
Applying for:
Please SelectFront End Web DeveloperBack End Developer (Java)Senior Customer Support SpecialistBusiness Developer
Cover Letter (Optional)
CV/Resume (Required):*
The overall purpose of this position is to facilitate and execute inside and outside sales campaigns whilst being active in increasing client retention rates. Due to a subscription-based business model customer retention is of paramount importance to PressCentric. Therefore, it is necessary to provide first class ongoing customer support and training. New clients can often be unfamiliar with web to print systems and will require consultation on best practices when providing managed print services to their customers.
Duties Will Include, But Not Limited To
- Help with initial setup, training and on-boarding of new clients and retain clients past the trial period.
- Provide ongoing customer support and training on system operation for existing clients.
- Consult with clients after sale on the best practices for web to print solutions.
- Troubleshoot technical problems, providing immediate CSS or HTML fixes for smaller aesthetic issues or provide input to developers when storefronts or services must be tailored to suit clients’ needs.
- Identify potential clients who could benefit from web to print technology and solicit them.
- Promote additional services to existing clients.
- Assist in development of reports and proposals as part of sales presentations to illustrate benefits of using our services.
- Prepare and administer sales contracts using DocuSign.
- Conduct sales transactions through Internet-based electronic commerce.
- Create and manage Salesforce campaigns & ZenDesk macros
- High School graduate
- Ability to communicate persuasively in English
- Minimum one year of computer or technical sales experience in web-to-print services
- Experience with print management and print production systems
- Experience with and knowledge of print provider business methodologies
- Practical knowledge of SEO / marketing in a print provider context
- Knowledge of Salesforce.com, OpenOffice, HTML and CSS software
- Completion of grade 12 or higher computer courses would be an asset
Apply Here
Send in your CV and cover letter describing your experience and expected compensation.
Name:*
Email:*
Phone
Applying for:
Please SelectFront End Web DeveloperBack End Developer (Java)Senior Customer Support SpecialistBusiness Developer
Cover Letter (Optional)
CV/Resume (Required):*
More about this job
Responsibilities
The role involves executing sales campaigns and providing ongoing technical support and training to ensure high client retention for web-to-print solutions. Responsibilities include onboarding new clients, troubleshooting technical issues with HTML/CSS, and managing sales pipelines via Salesforce and ZenDesk.
Requirements
Candidates must be high school graduates with at least one year of technical sales experience specifically in web-to-print services. Proficiency in HTML, CSS, Salesforce, and a strong understanding of print provider business methodologies are required.
Skills
- Web-to-print software
- Customer support
- Technical sales
- HTML
- CSS
- Salesforce
- ZenDesk
- SEO
- Print production systems
- Client onboarding
- Print management
- Marketing
- DocuSign
- OpenOffice
- Consultation
- Troubleshooting
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Software
- Technology
- Marketing
Keywords
- Web-to-Print
- Salesforce
- ZenDesk
- HTML
- CSS
- SEO
- Print Management
- Print Production
- Customer Retention
- Managed Print Services
- DocuSign
- OpenOffice
- Technical Sales
- Client Onboarding
- E-commerce
- Software Development
- Business Development