Customer service agent
- Charlottetown, PE, C1A 5A8, Canada
On-site
From $19 CAD / hour · Full-time
Applications open in a new tab.
Job details
- Pay
- From $19 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Working hours
- 37.5 hours per week
- Posting language
- English
- Posted
Original job description
- Location Charlottetown, PEC1A 5A8
- Work location On site
- Salary$19.00HOUR hourly / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Day, , 08:30 to 16:30
- Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3683055
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private sector
Responsibilities
Tasks
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- Microsoft Publisher
- MS Word
- InDesign
- Simply Accounting
Area of work experience
- Marketing
Specialization or experience
- Employee engagement
Area of specialization
- Interactive/new media
- Communications
- Strategy
Additional information
Security and safety
- Reference required
Transportation/travel information
- Valid driver's licence
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Hand-eye co-ordination
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Dependability
- Honesty
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities