Technical Inside Sales

Mississauga, ON

Preston Phipps is looking for a technically capable, organized and customer-focused Inside Sales Representative to support our Central Canada sales team. This role is at the centre of our equipment quoting process, working closely with outside sales, customers and manufacturing partners to turn equipment selections and project requirements into accurate, professional quotations and proposals.

This is a good fit for someone who enjoys working with technical products, is comfortable learning how mechanical equipment functions and is configured, and can work through technical details, identify questions and know when additional support is required.

What You’ll Own

• Work closely with outside sales to turn equipment selections, bills of material and project requirements into complete customer quotations and proposals.
• Coordinate with our manufacturing partners to obtain equipment pricing, lead times and other information required to prepare accurate quotes.
• Develop project cost sheets and ensure equipment, options, accessories and commercial requirements are captured before quoting.
• Prepare clear product descriptions and proposal scopes that accurately reflect the equipment being offered.
• Learn to understand product configurations, model numbers and option codes across our equipment lines.
• Review selections and project information for completeness and identify discrepancies or questions before a quote is issued.
• Support straightforward equipment selections and applications as your product knowledge develops.
• Review drawings, schedules and specifications where needed to support quotation and project requirements.
• Process orders and help ensure that what is purchased matches what was quoted and sold.
• Prepare and coordinate shop drawings, product information and other technical documentation as required.
• Track open quotations, orders, documentation and delivery requirements and communicate effectively with outside sales, customers, suppliers and internal teams.
• Support warranty, return and other post-order requirements when needed.
• Maintain accurate information in our ERP and CRM systems.
• Contribute to improvements in our inside sales processes, documentation and customer experience.

What You Bring

• Experience working with HVAC, mechanical equipment, technical products or a related industry is strongly preferred.
• Technical education in engineering technology, mechanical systems, HVAC or a related discipline is an asset, but equivalent industry experience will also be considered.
• Strong technical aptitude and the ability to understand how equipment functions, how products are configured and how different options affect a selection.
• Comfort working with numbers, pricing, cost sheets and detailed product information.
• Ability to read and interpret technical information such as equipment schedules, product literature, drawings and specifications.
• Strong attention to detail and the discipline to follow work from initial request through quotation and order.
• Good written communication skills and the ability to turn technical information into clear customer-facing proposals.
• Curiosity and willingness to learn new products and applications, ask questions and recognize when additional technical support is required.
• Strong organizational and follow-up habits, particularly when managing multiple quotations and orders at different stages.
• A collaborative approach to working with outside sales, customers, suppliers and other internal teams.
• Experience with Microsoft Word, Excel and Outlook. Experience with ERP or CRM systems is an asset.
• Eligible to work in Canada.

What We Offer

• Competitive base salary based on experience.
• Ownership program.
• Office profit sharing.
• Comprehensive benefits.
• Product and application training.
• Opportunity to develop deeper equipment and application knowledge over time.
• A collaborative environment where inside sales play an important role in supporting customers and keeping opportunities and orders moving.

About Preston Phipps Inc.

Preston Phipps is a national leader in steam, hot water and laboratory critical air systems. For over 90 years, we have partnered with consultants, contractors and owners to design and supply equipment for healthcare, education, industrial process, research and other critical applications.

Our Central Canada office is located in Mississauga, Ontario. Preston Phipps combines deep technical expertise with an entrepreneurial culture and works closely with manufacturing partners, customers and internal teams to deliver practical mechanical solutions.