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Added 19 hours ago
Financial Analyst
WELL Health Technologies Corp
Vancouver, BC
WELL Health is seeking an experienced Financial Analyst, Clinics Finance to support key aspects of the financial reporting and accounting operations for WELL’s clinic portfolio. Reporting…
Added 19 hours ago
Physician Payments & Reconciliation Analyst
WELL Health Technologies Corp
Vancouver, BC
WELL Health is seeking an experienced Physician Payments & Reconciliation Analyst to support end-to-end administration, analysis and reconciliation of physician payment cycles across WELL’s…
Added 21 hours ago
Manager, Financial Reporting & Valuations
Propel Holdings
Toronto, ON
Full-time
We are hiring a Manager, Financial Reporting & Analysis, to lead a combined mandate across financial reporting, IFRS 9/ECL valuation analysis, management reporting, and finance automation.…
Added 1 day ago
Data and Product Analyst (Contract)
PwC
Toronto, ON
Full-time
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Applied Macroeconomics, Business Case Development, Business Data Analytics, Business Intelligence and…
Added 1 day ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Mississauga, ON
Full-time
The Power BI Developer is a business‑focused analytics role responsible for partnering closely with business teams to design, deliver and sustain insightful Power BI dashboards and reports.…
Added 1 day ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Montreal, QC
Full-time
The Power BI Developer is a business‑focused analytics role responsible for partnering closely with business teams to design, deliver and sustain insightful Power BI dashboards and reports.…
Added 1 day ago
Data and Product Analyst (Contract)
Pwc Canada
Toronto, ON
Full-time
A career in our Chief Data and Analytics Office (“CDAO”) within PwC’s Business Enablement team will provide you with the opportunity to leverage innovative solutions to enable data-driven…
Added 1 day ago
Credit Specialist
Raise
Calgary, AB
Full-time
The Credit Specialist in this role will be responsible for managing daily counterparty credit exposures and business relationships within the controls and credit risk appetite outlined in…
Added 2 days ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
We are looking for a highly motivated, innovative, self-directed Business Analyst to perform a critical role in delivering process improvement initiatives, supporting a courier center of…
Added 2 days ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
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Added 2 days ago
Talent Acquisition Specialist
Wellington-Altus
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Full-time
…Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers, and their high-net-worth…
Added 2 days ago
Senior Analyst, Product Insights
Rogers Communications
Toronto, ON
We are seeking a Senior Analyst, Product Insights to support the Entertainment product portfolio. This role sits at the intersection of product, content, and financial performance, with a…
Added 3 days ago
Data Analyst
Hays
Toronto, ON
Contract
We are seeking a skilled Data Analyst with a strong blend of Investment Management domain experience and technical data analysis expertise. The ideal candidate will leverage data to drive…
Added 4 days ago
Manager, BI & Reporting
Apotex
Toronto, ON · North York, ON
$95,594.4 to $133,832.16 CAD / year
The Manager, Business Intelligence & Reporting is responsible for designing and delivering Commercial reporting architecture, data strategy & governance, visualization and reporting.
Added 4 days ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
The Senior Application Analyst serves as the organization’s primary subject matter expert for a portfolio of business-critical software applications spanning construction project…
Added 4 days ago
Product Analyst - AI Analytics
Priceline
Toronto, ON
Full-time
Experience in analytics, business intelligence, or a hybrid product/analyst capacity as well as working with various visualization and AI tools.
Added 4 days ago
Portfolio Analyst, Capacity & Portfolio Performance
Sobeys
Mississauga, ON
Full-time
As a Portfolio Analyst, Capacity & Portfolio Performance, you will support enterprise portfolio planning, capacity and resource management, portfolio performance, and data-driven…
Added 4 days ago
Portfolio Analyst, Capacity & Portfolio Performance
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Stellarton, NS
As a Portfolio Analyst, Capacity & Portfolio Performance, you will support enterprise portfolio planning, capacity and resource management, portfolio performance, and data-driven…
Added 4 days ago
Senior Business Analyst, New verticals (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
Full-time
As Senior Business Analyst – New verticals, you will play a key role in defining, launching and growing the product across different markets. You'll devise, own and execute initiatives to…
Added 5 days ago
Senior Analyst, Valuation & Analytics
Fiera Capital
Montreal, QC
Full-time
Investor Reporting, RFPs & Business Development Support
Added 5 days ago
Senior Analyst, Investment Compliance
Intact FC
Montreal, QC
Full-time
Reporting to the Chief Compliance Officer & Director of Governance, the Senior Analyst Investment Compliance supports the monitoring and oversight of investment activities within Intact…
Added 5 days ago
Senior Analyst, Revenue Strategy, Analytics & Operations
OpenTable
Canada
The Sr. Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, the ability to learn quickly, and to be able to work in…
Added 11 days ago
Data Analyst - Portfolio Reporting, Real Estate Debt
QuadReal Property Group
Vancouver, BC
Full-time
The Data Analyst - Portfolio Reporting, Real Estate Debt (12 month Contract) will report directly to the Director, Portfolio Reporting, Real Estate Debt. We are seeking a highly motivated…
Added 9 days ago
Senior Financial Analyst
Canadian Tire Corporation
Toronto, ON
Full-time
We are seeking an experienced and dynamic Senior Financial Analyst, FP&A to support initiatives across the IT portfolio. This role will deliver timely, forward-looking financial and…
Added 8 days ago
Directeur(trice) associé(e), Analyse des données et perspectives d'affaires / Associate Director, Business Insights Analyst
Merck Canada
Kirkland, QC
Full-time
Promouvoir des approches analytiques novatrices, y compris l'intelligence artificielle (IA), l'analyse prédictive et l'automatisation, afin de rehausser la génération de perspectives et la…

Priceline

Product Analyst - AI Analytics

Toronto, ON, Canada

Pay: The salary range for this position is CAD 80,000 - 95,000.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Description

We are a small, agile team powering one of the top travel brands on the web by leveraging the extensive amounts of data at our disposal. The Customer Care organization needs someone who does two things at once: product-manages a new AI-enabled data architecture (partnering with the product lead on deciding what gets built, in what order, and why) and operates as a sharp, credible analyst who personally uses that architecture to drive decisions with the Customer Care leadership team. This person sits at the intersection of Product Analyst and Product Manager but operates deep enough in the data to build and query it directly (SQL, BigQuery, AI/LLM tooling), and senior enough in judgment and communication to own the roadmap and facilitate analytical conversations with Operations, Data Science, Engineering, and portfolio/leadership stakeholders across the entire Customer Care funnel.

The ideal candidate visualizes, builds, and product-manages a new data architecture for Customer Care, and personally uses what they build to drive decisions to improve the Customer Care ecosystem.

This is a shared resource for the Customer Care Product Management team, with priorities set through the Director of Product Management, Customer Care, to whom this role reports directly.

Responsibilities:

Own the AI Observability + Performance Roadmap

Collaborate with commercial, product, operations and dev teams to develop compelling analytics which improve product leadership of the servicing experience at priceline.
Product-manage a new AI-enabled data architecture for Customer Care: define the roadmap, sequence what gets built, and drive it to delivery in partnership with Data Science and Engineering.
Design and build AI/agent-based workflows against BigQuery and other Customer Care data sources and AI tools that automate routine reporting and proactively surface anomalies and trends.
Build a durable, reusable insights layer for core Customer Care metrics (Customer sentiment, Cost and Loyalty indicators).
Continuously evaluate and pilot new AI tools and agent frameworks to keep the architecture current
Conduct competitive + market research to understand the current landscape, trends and emerging opportunities

Insight, Storytelling & Data Trust

Turn large, often messy data sets into clear narratives that connect Customer Care performance to commercial outcomes..
Build reports and visualizations that go beyond describing what happened to recommending what to do next that trigger a genuine bias for action.
Own and improve the organization's confidence in Customer Care data: metric definitions, consistency, and reliability across teams.
Lead the observability transformation and facilitate the expansion of servicing metrics as value add for business performance and growth.
Partner with data science to level up insights and help the product team develop strong programs which balance P&L requirements with long term loyalty investments.
Partner with the product management team to develop key insights which drive useful transformation in the servicing ecosystem

Stakeholder Facilitation & Business Case Support

Coordinate with the team and product partners to understand business requirements, capture data, analyze data sets, and supervise acquisition, engagement, monetization, engagement and retention analyses by scripting complex SQL queries.
Lead and facilitate analytical conversations with various stakeholders across Product, Operations, Technology, and Senior Leadership, translating fluently between technical and business audiences.
Build and support business cases / ROI modeling for investment decisions across the Customer Care portfolio, identifying where DSAT and value concentrate within the ecosystem.
Act as an analytics resource across the entire PM team, prioritizing requests and surfacing opportunities proactively rather than waiting for performance degradation..

Required Skills and Experience:

5+ years in analytics, BI or hybrid product / analyst role.
Strong SQL and hands-on experience with BigQuery or a comparable cloud data warehouse.
Demonstrated experience using AI/LLM tools to build analysis or workflow automation not just consuming AI output, but constructing the pipelines and agents preferably with Claude.
Track record building dashboards and reports with visualization tools such as Tableau, Looker, or similar.
Strong written and verbal communication skills; comfortable presenting analysis to senior stakeholders and leadership.
Strong business acumen, able to connect operational metrics to commercial impact and articulate the 'so what.
Experience in analytics, business intelligence, or a hybrid product/analyst capacity as well as working with various visualization and AI tools.
Bachelor's degree in a quantitative field (Statistics, Mathematics, Computer Science, Economics, or Business) or equivalent practical experience.

The salary range for this position is CAD 80,000 - 95,000.

Who We Are

WE ARE PRICELINE.

Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.

Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.

We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.

If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Perks & Benefits at Priceline

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:

Health & wellness coverage including medical, dental, vision, and mental health resources

Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days

Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)

Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts

Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits

Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits

A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

Specific benefits and programs vary by location.

Inclusion is a Big Deal!

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love for you to join us and help shape what makes our team extraordinary.

Applying for this position

We're excited that you are interested in a career with us. For all current employees, please use the internal portal to find jobs and apply.

External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save/view applications.

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More about this job

Responsibilities

The role involves product-managing a new AI-enabled data architecture while acting as an analyst to drive decision-making for the Customer Care organization. You will own the AI observability roadmap, build reusable insights layers, and facilitate analytical conversations across technical and business stakeholders.

Requirements

Candidates must have 5+ years of experience in analytics, BI, or a hybrid product/analyst role with strong SQL and BigQuery proficiency. A bachelor's degree in a quantitative field and demonstrated experience building analysis or workflow automation using AI/LLM tools are required.

Skills

SQL
BigQuery
AI/LLM tooling
Product management
Data architecture
Tableau
Looker
Data visualization
Business intelligence
Analytical storytelling
Stakeholder management
ROI modeling
Performance roadmap
Workflow automation
Business acumen

Benefits

Health and wellness coverage
Medical insurance
Dental insurance
Vision insurance
Mental health resources
Paid time off
Holidays
Priceline Pause reset week
Paid volunteer days
Parental leave
Dependent care support
Summer Fridays
Retirement plans
Life and disability coverage
Travel discounts
Tuition support
Pet benefits

Visa sponsorship

Not detected in the job text

Keywords

Product Analyst
AI Analytics
SQL
BigQuery
AI/LLM
Tableau
Looker
Data Architecture
Product Management
Business Intelligence
Customer Care
Observability
Data Science
Engineering
ROI Modeling
Cloud Data Warehouse
Workflow Automation
Performance Metrics
Data Visualization
Business Acumen
Stakeholder Management
Analytics
Servicing Ecosystem
Commercial Outcomes
Hybrid Work

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