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Administrative Support IV - Workforce Team

  • Calgary, AB, Canada

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Job details

Posting language
English
Posted

Original job description

Your Opportunity:

If you thrive in a fast-paced environment, enjoy working independently, and like being the behind-the-scenes support that keeps a large team running smoothly, this role may be a great fit for you. Reporting to and working closely with the Workforce Consultant at the Calgary site, this position plays a key role in workforce management and operational support for the Health Link Workforce Team. You’ll be responsible for supporting the scheduling and staffing needs of approximately 600 employees as part of the Workforce Team, working closely with Staff Scheduling and Infor WFM MySchedule to manage schedules, timekeeping, and payroll. You may also provide support for recruitment activities, which may include work within RMS. Your strong working knowledge of AHS systems (or PCA, RA, etc.), along with your comfort navigating multiple computer systems and applications, will help you meet tight deadlines and shifting priorities. Excellent organizational skills, attention to detail, and a proactive approach to problem-solving are essential, as you’ll be balancing multiple competing demands in a dynamic environment. This position is based on-site in the office; remote work is not available.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification:
  • Administrative Support IV
  • Union:
  • AUPE GSS
  • Unit and Program:
  • Health Link
  • Primary Location:
  • Southport Tower
  • Location Details:
  • As Per Location
  • Multi-Site:
  • Not Applicable
  • FTE:
  • 1.00
  • Posting End Date:
  • 16-NOV-2026
  • Temporary Employee Class:
  • Temp F/T Benefits
  • Date Available:
  • 30-NOV-2026
  • Temporary End Date:
  • 11-JUN-2027
  • Hours per Shift:
  • 7.75
  • Length of Shift in weeks:
  • 2
  • Shifts per cycle:
  • 10
  • Shift Pattern:
  • Days
  • Days Off:
  • Saturday/Sunday
  • Minimum Salary:
  • $28.49
  • Maximum Salary:
  • $34.62
  • Vehicle Requirement:
  • Not Applicable
Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

A minimum of two years of recent experience in an office setting within the last three years is required. A minimum of one year of recent experience using Infor WFM in a timekeeping or scheduling role is also required, with this experience obtained within the last two years. Candidates must have recent experience supporting scheduling or timekeeping for multiple union groups and be able to demonstrate knowledge and competency in all of the areas listed above.

Preferred Qualifications:

Strong knowledge of timekeeping and/or scheduling processes with a high level of attention to detail. Demonstrated troubleshooting skills, including identifying errors and proposing solutions. Experience with RMS. Ability to work independently and as part of a team while maintaining efficiency and accuracy under pressure. Strong interpersonal, decision-making, and communication skills. Typing speed of at least 45 WPM. Experience using Microsoft Excel, including formulas and manipulating data.

More about this job

Responsibilities

The Administrative Support IV at Primary Care Alberta will support staffing, scheduling and timekeeping for about 600 employees. The role also helps with payroll and some recruitment work, working on-site and independently under tight deadlines.

Requirements

Primary Care Alberta needs candidates with some post-secondary education, at least two years of recent office experience, and one year of recent Infor WFM scheduling or timekeeping experience. Experience supporting multiple union groups and strong attention to detail are also required.

Skills

  • Infor WFM
  • MySchedule
  • Staff scheduling
  • Timekeeping
  • Payroll administration
  • RMS
  • Recruitment support
  • Microsoft Excel
  • Formulas
  • Data manipulation
  • Typing
  • Troubleshooting
  • Attention to detail
  • Multi-union scheduling
  • Office administration
  • Workforce management
  • Problem-solving
  • Communication
  • Independent work
  • Time management

Categories

  • Administrative
  • Healthcare
  • Human Resources
  • Government & Public Sector

Keywords

  • Infor WFM
  • MySchedule
  • timekeeping
  • scheduling
  • payroll
  • workforce management
  • RMS
  • recruitment
  • Microsoft Excel
  • AHS systems
  • administrative support
  • health care administration
  • Alberta
  • Calgary
  • union
  • AUPE
  • attention to detail
  • troubleshooting
  • HR administration
  • workforce administration

Seniority

Mid level

Tools

  • Infor WFM
  • MySchedule
  • RMS
  • Microsoft Excel

Languages

  • English

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