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Primary Care Alberta

Administrative Support IV - Workforce Team

Calgary, AB, Canada

Full-time

Apply on careers.primarycarealberta.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English

Original job description

Your Opportunity:

If you thrive in a fast-paced environment, enjoy working independently, and like being the behind-the-scenes support that keeps a large team running smoothly, this role may be a great fit for you. Reporting to and working closely with the Workforce Consultant at the Calgary site, this position plays a key role in workforce management and operational support for the Health Link Workforce Team. You’ll be responsible for supporting the scheduling and staffing needs of approximately 600 employees as part of the Workforce Team, working closely with Staff Scheduling and Infor WFM MySchedule to manage schedules, timekeeping, and payroll. You will also provide support for recruitment activities, which includes work within RMS. Your strong working knowledge of AHS systems (or PCA, RA, etc.), along with your comfort navigating multiple computer systems and applications, will help you meet tight deadlines and shifting priorities. Excellent organizational skills, attention to detail, and a proactive approach to problem-solving are essential, as you’ll be balancing multiple competing demands in a dynamic environment. This position is based on-site in the office; remote work is not available.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:
Administrative Support IV
Union:
AUPE GSS
Unit and Program:
Health Link
Primary Location:
Southport Tower
Location Details:
As Per Location
Multi-Site:
Not Applicable
FTE:
1.00
Posting End Date:
20-NOV-2026
Employee Class:
Regular Full Time
Date Available:
07-DEC-2026
Hours per Shift:
7.75
Length of Shift in weeks:
2
Shifts per cycle:
10
Shift Pattern:
Days
Days Off:
Saturday/Sunday
Minimum Salary:
$28.49
Maximum Salary:
$34.62
Vehicle Requirement:
Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

A minimum of two years of recent experience in an office setting within the last three years is required. A minimum of two years of recent experience using Infor WFM or ESP in a timekeeping or scheduling role is also required, with this experience obtained within the last three years. Candidates must have recent experience supporting scheduling or timekeeping for multiple union groups and be able to demonstrate knowledge and competency in all of the areas listed above. Recent experience with RMS within the last two years.

Preferred Qualifications:

Strong knowledge of timekeeping and/or scheduling processes with a high level of attention to detail. Demonstrated troubleshooting skills, including identifying errors and proposing solutions. Ability to work independently and as part of a team while maintaining efficiency and accuracy under pressure. Strong interpersonal, decision-making, and communication skills. Typing speed of at least 45 WPM. Experience using Microsoft Excel, including formulas and manipulating data.

Apply on careers.primarycarealberta.ca About employer

More about this job

Responsibilities

The Administrative Support IV will support staff scheduling, timekeeping and payroll for about 600 employees. They will also help with recruitment and keep several computer systems running on tight deadlines.

Requirements

Candidates need some post-secondary education and at least two years of recent office experience. They also need two years of recent Infor WFM or ESP scheduling or timekeeping experience across multiple union groups, plus recent RMS experience.

Skills

Infor WFM
MySchedule
ESP (Enterprise Scheduling Plus)
RMS
Microsoft Excel
Microsoft Office
timekeeping
staff scheduling
payroll administration
recruitment support
troubleshooting
attention to detail
organization
typing
multi-system navigation
decision-making
communication
independent work
teamwork under pressure

Keywords

Infor WFM
MySchedule
ESP
timekeeping
scheduling
payroll
workforce management
RMS
recruitment
staff scheduling
Microsoft Excel
administrative support
healthcare administration
Alberta Health Services
AHS
human resources assistant
union groups

Seniority

Mid level

Tools

Infor WFM
MySchedule
ESP
RMS
Microsoft Excel

Languages

English

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Work requirements

Jobs in Canada