Registered Nurse - Teletriage - Health Link
- Calgary, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
- Classification:
- Registered Nurse
- Union:
- United Nurses of Alberta
- Unit and Program:
- Health Link
- Primary Location:
- Southport Tower
- Location Details:
- As Per Location
- Multi-Site:
- At (UNA only)
- FTE:
- 0.84
- Posting End Date:
- 26-OCT-2026
- Employee Class:
- Regular Part Time
- Date Available:
- 11-JAN-2027
- Hours per Shift:
- 7.75
- Length of Shift in weeks:
- 12
- Shifts per cycle:
- 48
- Shift Pattern:
- Days, Evenings, Weekends
- Days Off:
- As Per Rotation
- Minimum Salary:
- $44.56
- Maximum Salary:
- $60.98
- Vehicle Requirement:
- Not Applicable
Completion of an accredited nursing education program.
Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:Qualified candidates will have a minimum of three (3-5 years) years recent experience as a registered nurse in a clinical setting, including experience in a variety of clinical areas that require high levels of independent and advanced assessment skills, strong critical thinking and excellent probing skills to extract pertinent information to support clinical decisions. They will also require recent experience working with diverse client populations and clinical issues including emergency, pediatrics, maternal/child, medical/ surgical and critical care. They will also have the ability to successfully deal with stress in a high call volume contact center and in addition, they will be able to work comfortably with a variety of computer databases. A minimum typing speed of 35 WPM is a must. Intermediate computer skills are also a requirement for this position.
Preferred Qualifications:A Baccalaureate Degree in Nursing is preferred. Experience interacting with clients over the telephone is also preferred.
More about this job
Responsibilities
The Registered Nurse at Primary Care Alberta will assess and advise callers over the phone on their health concerns. The work is done from a high-volume contact centre with rotating days, evenings and weekends.
Requirements
Candidates need an accredited nursing education, CRNA registration or eligibility, and current BCLS-HCP certification. Three to five years of recent clinical experience across emergency, pediatrics, maternal/child, medical/surgical and critical care is required, along with 35 WPM typing and intermediate computer skills.
Skills
- Telephone triage
- Advanced clinical assessment
- Critical thinking
- Probing questioning
- Clinical decision support
- Emergency nursing
- Pediatric nursing
- Maternal/child nursing
- Medical/surgical nursing
- Critical care
- Stress management
- High call volume handling
- Computer databases
- Typing 35 WPM
- Intermediate computer skills
- Patient communication
- BCLS-HCP
- Client interaction over the telephone
Categories
- Healthcare
- Customer Service & Support
- Government & Public Sector
Keywords
- Registered Nurse
- RN
- Teletriage
- Telehealth
- Health Link
- Telephone triage
- Nurse advice line
- Clinical assessment
- Critical thinking
- Contact centre
- Call centre
- Emergency nursing
- Pediatrics
- Critical care
- Typing 35 WPM
- Computer databases
- Alberta
- BCLS
- CRNA
Seniority
Mid level
Licences and certifications
- CRNA registration
- BCLS-HCP
Tools
- Computer databases
Languages
- English
Fields of study
- Nursing