Registered Nurse - Teletriage, Health Link
- Calgary, AB, Canada
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Job details
- Posting language
- English
- Posted
Original job description
- Classification:
- Registered Nurse
- Union:
- United Nurses of Alberta
- Unit and Program:
- Health Link
- Primary Location:
- Southport Tower
- Location Details:
- As Per Location
- Multi-Site:
- At (UNA only)
- FTE:
- 0.60
- Posting End Date:
- 23-OCT-2026
- Temporary Employee Class:
- Temp P/T Benefits
- Date Available:
- 11-JAN-2027
- Temporary End Date:
- 05-MAY-2028
- Hours per Shift:
- 7.75
- Length of Shift in weeks:
- 12
- Shifts per cycle:
- 34
- Shift Pattern:
- Days, Nights, Weekends
- Days Off:
- As Per Rotation
- Minimum Salary:
- $44.56
- Maximum Salary:
- $60.98
- Vehicle Requirement:
- Not Applicable
Completion of an accredited nursing education program.
Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:Qualified candidates will have a minimum of three (3-5 years) years recent experience as a registered nurse in a clinical setting, including experience in a variety of clinical areas that require high levels of independent and advanced assessment skills, strong critical thinking and excellent probing skills to extract pertinent information to support clinical decisions. They will also require recent experience working with diverse client populations and clinical issues including emergency, pediatrics, maternal/child, medical/ surgical and critical care. They will also have the ability to successfully deal with stress in a high call volume contact center and in addition, they will be able to work comfortably with a variety of computer databases. A minimum typing speed of 35 WPM is a must. Intermediate computer skills are also a requirement for this position.
Preferred Qualifications:A Baccalaureate Degree in Nursing is preferred. Experience interacting with clients over the telephone is also preferred.
More about this job
Responsibilities
The Registered Nurse at Primary Care Alberta will assess patients by phone, using clinical judgment to decide the right next step for their care. The work follows a rotating schedule of days, nights and weekends in a high-volume contact centre.
Requirements
Candidates need a nursing education, eligibility for registration with the College of Registered Nurses of Alberta, and current BCLS-HCP. Primary Care Alberta also wants three to five years of recent clinical nursing experience, typing at 35 WPM or more, and intermediate computer skills.
Skills
- Clinical assessment
- Telephone triage
- Critical thinking
- Patient interviewing
- Clinical decision-making
- Emergency nursing
- Pediatric nursing
- Maternal child nursing
- Medical surgical nursing
- Critical care nursing
- Stress management
- Computer databases
- Typing 35 WPM
- Intermediate computer skills
- Shift work
- Documentation
Categories
- Healthcare
- Customer Service & Support
- Government & Public Sector
Keywords
- registered nurse
- teletriage
- telephone triage
- Health Link
- nurse triage
- telehealth
- clinical assessment
- call centre
- contact centre
- CRNA
- BCLS
- typing
- computer databases
- Alberta
- Primary Care Alberta
- United Nurses of Alberta
- emergency nursing
- critical care
- pediatrics
- medical surgical
Seniority
Mid level
Licences and certifications
- CRNA registration
- BCLS-HCP
Tools
- Computer databases
Fields of study
- Nursing