Registered Nurse, Teletriage – Health Link
- Edmonton, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
- Classification:
- Registered Nurse
- Union:
- United Nurses of Alberta
- Unit and Program:
- Health Link, Teletriage
- Primary Location:
- Seventh Street Plaza
- Location Details:
- As Per Location
- Multi-Site:
- At (UNA only)
- FTE:
- 0.63
- Posting End Date:
- 09-NOV-2026
- Employee Class:
- Regular Part Time
- Date Available:
- 30-NOV-2026
- Hours per Shift:
- 7.75
- Length of Shift in weeks:
- 12
- Shifts per cycle:
- 36
- Shift Pattern:
- Days, Evenings, Weekends
- Days Off:
- As Per Rotation
- Minimum Salary:
- $44.56
- Maximum Salary:
- $60.98
- Vehicle Requirement:
- Not Applicable
Completion of an accredited nursing education program.
Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:Qualified candidates will have a minimum of three (3-5 years) years recent experience as a Registered Nurse in a clinical setting, including experience in a variety of clinical areas that require high levels of independent and advanced assessment skills, strong critical thinking and excellent probing skills to extract pertinent information to support clinical decisions. They will also require recent experience working with diverse client populations and clinical issues including emergency, pediatrics, maternal/child, medical/ surgical and critical care. They will also have the ability to successfully deal with stress in a high call volume contact center and in addition, they will be able to work comfortably with a variety of computer databases. A minimum typing speed of 35 WPM is a must. Intermediate computer skills are also a requirement for this position.
Preferred Qualifications:A Baccalaureate Degree in Nursing is preferred. Experience interacting with clients over the telephone is also preferred.
More about this job
Responsibilities
The Registered Nurse at Primary Care Alberta will assess and advise callers by telephone through the Health Link service. The work involves extracting key information quickly and supporting clinical decisions during high call volumes.
Requirements
Candidates need an accredited nursing education, CRNA registration or eligibility, current BCLS-HCP, and 3 to 5 years of recent clinical RN experience. Typing at 35 WPM and intermediate computer skills are required.
Skills
- Telephone triage
- Clinical assessment
- Critical thinking
- Clinical decision-making
- Probing questioning
- Client communication
- Computer databases
- Typing 35 WPM
- Intermediate computer skills
- Basic Cardiac Life Support (BCLS-HCP)
- Emergency nursing
- Pediatric nursing
- Maternal child nursing
- Medical surgical nursing
- Critical care nursing
- Stress management in high call volume
- Documentation
Categories
- Healthcare
- Customer Service & Support
- Government & Public Sector
Keywords
- Registered Nurse
- RN
- teletriage
- telephone triage
- Health Link
- nurse triage
- clinical assessment
- telephone nursing
- contact centre
- call centre
- CRNA
- BCLS
- critical care
- emergency nursing
- pediatrics
- maternal child
- medical surgical
- part-time nursing
- Alberta
- healthcare
Seniority
Mid level
Licences and certifications
- CRNA registration
- BCLS-HCP
Tools
- Computer databases
Languages
- English
Fields of study
- Nursing