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Registered Nurse, Teletriage – Health Link
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Edmonton, AB
- Part-time

Primary Care Alberta

Registered Nurse - Teletriage, Health Link

Edmonton, AB, Canada

Part-time

Apply on careers.primarycarealberta.ca About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 31, 2026

Original job description

Thanks for your interest in the Registered Nurse - Teletriage, Health Link position. Unfortunately this position has been closed but you can search our 168 open jobs by clicking here.

Classification:
Registered Nurse
Union:
United Nurses of Alberta
Unit and Program:
Health Link, RN Teletriage
Primary Location:
Seventh Street Plaza
Location Details:
As Per Location
Multi-Site:
At or Out of (UNA only)
FTE:
0.60
Posting End Date:
09-NOV-2026
Employee Class:
Regular Part Time
Date Available:
30-NOV-2026
Hours per Shift:
7.75
Length of Shift in weeks:
12
Shifts per cycle:
34
Shift Pattern:
Days, Evenings., Weekends
Days Off:
As Per Rotation
Minimum Salary:
$44.56
Maximum Salary:
$60.98
Vehicle Requirement:
Not Applicable

Required Qualifications:

Completion of an accredited nursing education program.

Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).

Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).

If you have not practiced as a Registered Nurse within the last five (5) years, completion of the following free courses is required: CRNA Medication Management - Chapters 1 - 4 (https://connect.nurses.ab.ca/home/%2Flearning-and-development%2Flearning-modules%2F) and the NextGenU Health Assessment Resources Certification (https://courses.nextgenu.org/course/view.php?id=271#section-0)

Additional Required Qualifications:

Qualified candidates will have a minimum of three (3-5 years) years recent experience as a registered nurse in a clinical setting, including experience in a variety of clinical areas that require high levels of independent and advanced assessment skills, strong critical thinking and excellent probing skills to extract pertinent information to support clinical decisions. They will also require recent experience working with diverse client populations and clinical issues including emergency, pediatrics, maternal/child, medical/ surgical and critical care. They will also have the ability to successfully deal with stress in a high call volume contact center and in addition, they will be able to work comfortably with a variety of computer databases. A minimum typing speed of 35 WPM is a must. Intermediate computer skills are also a requirement for this position.

Preferred Qualifications:

A Baccalaureate Degree in Nursing is preferred. Experience interacting with clients over the telephone is also preferred.

Apply on careers.primarycarealberta.ca About employer

More about this job

Responsibilities

The Registered Nurse at Primary Care Alberta will assess and triage callers by phone to decide the right level of care. They will ask probing questions, make clinical decisions and document each call.

Requirements

Candidates need a nursing education, CRNA registration or eligibility, current BCLS-HCP and 3 to 5 years of recent clinical experience. They also need 35 WPM typing, intermediate computer skills and the ability to handle stress in a high-volume contact centre.

Skills

Telephone triage
Clinical assessment
Critical thinking
Probing questioning
Clinical decision-making
Patient documentation
Computer databases
Typing (35 WPM)
Intermediate computer skills
Basic Cardiac Life Support
Emergency nursing
Pediatric nursing
Maternal/child nursing
Medical/surgical nursing
Critical care nursing
Stress management
High-volume call handling
Client communication

Keywords

Registered Nurse
RN
teletriage
telephone triage
Health Link
nurse triage
clinical assessment
CRNA
BCLS
Basic Cardiac Life Support
typing
computer databases
contact centre
call centre
emergency nursing
critical care
pediatrics
medical surgical
Alberta
part-time nursing

Seniority

Mid level

Licences and certifications

CRNA registration
BCLS-HCP

Tools

computer databases

Languages

English

Fields of study

Nursing

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