Registered Nurse, Teletriage – Health Link
- Edmonton, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
- Classification:
- Registered Nurse
- Union:
- United Nurses of Alberta
- Unit and Program:
- Health Link, Teletriage
- Primary Location:
- Seventh Street Plaza
- Location Details:
- As Per Location
- Multi-Site:
- At (UNA only)
- FTE:
- 0.61
- Posting End Date:
- 09-NOV-2026
- Employee Class:
- Regular Part Time
- Date Available:
- 30-NOV-2026
- Hours per Shift:
- 7.75
- Length of Shift in weeks:
- 12
- Shifts per cycle:
- 35
- Shift Pattern:
- Days, Evenings, Weekends
- Days Off:
- As Per Rotation
- Minimum Salary:
- $44.56
- Maximum Salary:
- $60.98
- Vehicle Requirement:
- Not Applicable
Completion of an accredited nursing education program.
Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA).
Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
Additional Required Qualifications:Qualified candidates will have a minimum of three (3-5 years) years recent experience as a Registered Nurse in a clinical setting, including experience in a variety of clinical areas that require high levels of independent and advanced assessment skills, strong critical thinking and excellent probing skills to extract pertinent information to support clinical decisions. They will also require recent experience working with diverse client populations and clinical issues including emergency, pediatrics, maternal/child, medical/ surgical and critical care. They will also have the ability to successfully deal with stress in a high call volume contact center and in addition, they will be able to work comfortably with a variety of computer databases. A minimum typing speed of 35 WPM is a must. Intermediate computer skills are also a requirement for this position.
Preferred Qualifications:A Baccalaureate Degree in Nursing is preferred. Experience interacting with clients over the telephone is also preferred.
More about this job
Responsibilities
The Registered Nurse at Primary Care Alberta will assess and triage patients over the phone and decide the right level of care. The role requires working in a fast-paced call centre and using computer databases throughout each shift.
Requirements
Primary Care Alberta needs a nursing graduate registered or eligible with the College of Registered Nurses of Alberta, with current BCLS-HCP, three to five years of recent clinical experience and a typing speed of at least 35 WPM. Candidates need strong assessment and critical thinking skills, and a baccalaureate in nursing is preferred.
Skills
- Telephone triage
- Clinical assessment
- Critical thinking
- Patient interviewing
- Clinical decision-making
- Emergency nursing
- Pediatric nursing
- Maternal child nursing
- Medical surgical nursing
- Critical care nursing
- Basic Cardiac Life Support
- Computer databases
- Typing
- Intermediate computer skills
- Stress management
- Client communication
- Health education
Categories
- Healthcare
- Customer Service & Support
Keywords
- Registered Nurse
- RN
- teletriage
- telehealth
- Health Link
- triage
- telephone triage
- nurse advice line
- contact centre
- call centre
- clinical assessment
- critical thinking
- BCLS
- CRNA
- emergency nursing
- pediatrics
- maternal child
- medical surgical
- critical care
- Alberta
Seniority
Mid level
Licences and certifications
- CRNA registration
- BCLS-HCP
Tools
- computer databases
Languages
- English
Fields of study
- Nursing