Customer service representative jobs in Vancouver, BC and nearby

Within 25 km

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Added 11 days ago
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Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 14 days ago
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Customer Service Representative
U-Haul
North Vancouver, BC
- $18.25 to $19 CAD / hour
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 15 days ago
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Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.
Added 15 days ago
BA
Customer Service Representative - Auto Body (Vancouver)
Boyd Autobody & Glass
Vancouver, BC
- Full-time
Valid driver’s license required
Added 15 days ago
BG
Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- $20 to $25 CAD / hour
- Full-time
Valid driver’s license required
Added 16 days ago
PF
Customer Service Representative
Prime Fx
Burnaby, BC
- Full-time
delivering competitive exchange rates, exceptional customer service, and reliable cross-border payment solutions
Added 16 days ago
IS
Customer Service Agent
Ideal Siding
Burnaby, BC
- $20 to $22 CAD / hour
- Full-time
Ability to attend our Burnaby office 1–2 days per week and maintain a reliable, high-speed internet connection when working remotely
Added 17 days ago
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Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- $20.92 CAD / hour
- Contract
Receive and process customer requests for services
Added 18 days ago
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Technical Customer Service Representative
MDA
Richmond, BC
- $48,000 to $65,000 CAD / year
- Full-time
The Technical Client Services Representative (TCSR) works directly with our international customers to provide solutions to their geospatial information requirements. Working in a team…
Added 18 days ago
Delivery Station Customer Service Associate
Amazon
Delta, BC
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…
Added 22 days ago
WC
Customer Service Representative
Waste Connections of Canada
Coquitlam, BC
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 22 days ago
Customer Service Representative
Tree Island Steel
Richmond, BC
We are seeking a Customer Service Representative (CSR) responsible for coordinating and processing customer orders and handling inquiries, complaints, and invoicing issues to meet both…
Added 22 days ago
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Customer Service Representative
PERGOLUX
Vancouver, BC
- $58,000 to $65,000 CAD / year
- Full-time
As a Customer Service Representative, you will serve as the primary brand ambassador for PERGOLUX, delivering exceptional support across email, phone, and chat while managing orders and…
Added 23 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Vancouver, BC
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 24 days ago
HI
Client Service Representative, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
…your years of group benefits experience as our next Client Service Representative. Here’s your chance to refine and develop your client service and analytical skills as a Permanent Full…
Added 24 days ago
PC
E commerce Customer Support Representative & Data Entry
Purdys Chocolatier
Vancouver, BC
- $19.5 CAD / hour
This is a consultative customer service and sales support role where you'll build relationships with new and existing customers.
Added 26 days ago
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Customer Service Representative
Linde
Delta, BC
- Full-time
You must have strong communication skills and be able to clearly convey ideas and information
Added 28 days ago
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Customer Service Representative - (FT)
Prometric
Vancouver, BC
- $38,000 CAD / year
- Full-time
The successful candidate will work under the guidance and direction of the Customer Service Supervisor, to provide customer service to prospective test takers, end-user clients, and partner…
Added 29 days ago
WC
Customer Service Representative
Waste Connections
Vancouver, BC
- $55,000 CAD / year
- Full-time
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service…
Added 29 days ago
MM
Customer Service Representative - Part- Time
Mini Mall Storage Properties
North Vancouver, BC
- Full-time
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our…
Added 1 month ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
As a Customer Service Representative, you’ll be the welcoming face of the shop and a key connection point between customers, technicians, partners, and vendors. Your day-to-day…
Added 1 month ago
RI
Specialist, Customer Service Representative
RXO, Inc.
Burnaby, BC
- Full-time
At RXO, exceptional customer service is at the heart of our success. As the Specialist, Customer Service Representative, you’ll work to ensure our internal and external customers receive…
Added 1 month ago
FP
Customer Service Representative/Inside Sales
FASTSIGNS Parker/Castle Rock
Burnaby, BC
- Internship
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 1 month ago
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Sales & Customer Service Representative
Cognizant
Vancouver, BC
- Full-time
…modern business operations. We are seeking an additional Sales & Customer Service Representative to join our team in Canada. Please note that this role is fully onsite in Vancouver,…
Added 1 month ago
R
Customer Service Associate (Contract)
RONA
Burnaby, BC
- Contract
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…

Prime Fx

Customer Service Representative

Burnaby, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Prime FX

Prime FX is a trusted foreign exchange and money transfer service provider committed to
delivering competitive exchange rates, exceptional customer service, and reliable cross-border payment solutions.

We are seeking a customer-focused and detail-oriented Customer service representative Foreign exchange teller to join our Burnaby branch.

Position Summary

The Customer service representative/Foreign Exchange Teller will be responsible for managing day-to-day currency exchange
and money transfer transactions while ensuring excellent customer service, operational accuracy, and compliance with company policies.

The successful candidate will play a key role in building long-term client relationships, managing branch cash positions, and contributing to the growth of the business through effective cross-selling of services.

Key Responsibilities

Customer Service & Relationship Management

• Deliver exceptional customer service to all walk-in and repeat clients.
• Build, maintain, and nurture strong customer relationships to encourage repeat
business and referrals.
• Understand customer needs and provide appropriate foreign exchange and money
transfer solutions.
• Professionally handle customer inquiries, concerns, and transaction requests.
Foreign Exchange & Money Transfer Operations
• Process foreign currency exchange transactions accurately and efficiently.
• Process domestic and international money transfer transactions in accordance with
company policies and regulatory requirements.• Educate customers on available products and services, including exchange rates
and transfer options.
• Cross-sell money transfer services to currency exchange customers and foreign
exchange services to money transfer customers.

Cash Management & Reconciliation

• Maintain accountability for assigned cash till and currency inventory.
• Monitor daily cash positions and ensure adequate stock levels of various foreign
currencies.
• Provide recommendations to management regarding currency inventory
replenishment requirements.
• Accurately reconcile cash balances and transactions at the end of each business
day.
• Investigate and promptly report any discrepancies.

Reporting & Administration

• Prepare and submit daily reports relating to currency sales, purchases, collections,
remittances, and branch activities.
• Maintain accurate records of transactions and supporting documentation.
• Ensure compliance with internal controls, operational procedures, and regulatory
requirements.
Compliance & Risk Management
• Adhere to all applicable regulatory, AML (Anti-Money Laundering), KYC (Know Your
Customer), and company compliance requirements.
• Escalate unusual or suspicious transactions in accordance with company
procedures.
• Maintain confidentiality of customer and business information at all times.

Qualifications & Requirements

Minimum Qualifications

• Bachelor's degree in any discipline.
• Legally authorized to work in Canada without requiring current or future employersponsored work authorization.
• Proven experience in a customer-facing role with demonstrated success in
delivering excellent customer service.

Preferred Qualifications

• Experience in foreign exchange, financial services, banking, money transfer, retail
financial services, or cash-handling environments.
• Strong cash management and reconciliation skills.
• Experience with sales, relationship management, or cross-selling financial products and services.

Skills & Competencies

• Excellent interpersonal and communication skills.
• Strong numerical aptitude and attention to detail.
• Ability to handle cash accurately and responsibly.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and general computer applications.
• High degree of integrity, professionalism, and accountability.

What We Offer

• Competitive salary
• Health Benefits
• Opportunity to be part of a growing and dynamic foreign exchange business.
• Professional development and growth opportunities.
• Supportive and collaborative work environment.
Prime FX is an equal opportunity employer and welcomes applications from qualified candidates
of all backgrounds. We thank all applicants for their interest; however, only those selected for an
interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve walk-in and repeat customers by processing foreign currency exchanges and domestic and international money transfers, addressing inquiries, and recommending or cross-selling relevant services. Manage cash tills and currency inventory, reconcile daily transactions, prepare branch reports, maintain accurate records, and follow regulatory, AML, KYC, and company procedures.

Requirements

A bachelor's degree in any discipline and proven customer-facing experience delivering excellent service are required, along with legal authorization to work in Canada without employer-sponsored work authorization. Preferred qualifications include experience in foreign exchange, financial services, banking, money transfers, retail financial services, or cash handling; strong reconciliation and cash-management skills; and sales or cross-selling experience.

Skills

Customer Service
Foreign Exchange Transactions
Money Transfer Operations
Cash Management
Cash Reconciliation
Currency Inventory Management
Sales and Cross-Selling
Relationship Management
Numerical Aptitude
Attention to Detail
Communication
Organization and Time Management
Microsoft Office
AML and KYC Compliance
Risk Management
Recordkeeping and Reporting

Benefits

Health Benefits
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Foreign Exchange
Currency Exchange
Money Transfers
Domestic Payments
International Payments
Customer Service
Cash Handling
Cash Management
Cash Reconciliation
Currency Inventory
Cross-Selling
Relationship Management
Exchange Rates
AML
KYC
Regulatory Compliance
Risk Management
Transaction Processing
Internal Controls
Daily Reporting
Recordkeeping
Microsoft Office
Financial Services
Banking

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